Freshteam

Freshteam

Freshworks
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About

Folks is a Canadian-owned HR platform built for SMBs, combining three seamlessly integrated products to help you hire, manage, and pay your team — all in one place. Trusted by 1,200+ Canadian organizations managing over 125,000 employee records. With Folks HRIS, centralize employee records, onboarding, time tracking, absence management, and compliance — configured for Canadian employment standards across all provinces. Folks ATS streamlines recruitment with AI-powered candidate matching, job board integrations (Indeed, LinkedIn, Jobillico, Talent.com), and applicant tracking — built on the Glow Talents acquisition (2024). Folks Payroll handles CRA remittances, T4/RL-1 generation, ROE filing, CPP/QPP/CPP2, EI, multi-province tax calculations, WSIB/WCB, and direct deposit — no third-party payroll provider needed. SOC 2 Type 2 certified. All data hosted in Canada. Fully bilingual (English/French). Plans start at $6/employee/month.

About

Freshteam is the perfect HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place. Freshteam helps attract and hire top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. Freshteam also enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, you can do it over Freshteam in a few clicks. The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time-off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Canadian SMBs looking for an all-in-one HR platform with built-in payroll, applicant tracking, and performance management — designed for Canadian compliance.

Audience

HR Professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$6 per employee per month
Free Version Not Supported
Free Trial Not Supported

Pricing

Free - $0 (up to 50 employees) per month
Growth - $59 platform fee + $1 per employee per month
Pro- $99 platform fee + $2 per employee per month
Enterprise - $169 platform fee + $4 per employee per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • Folks HR is easy to use and helps us centralize our HR information in one place. It simplifies employee file management, onboarding, performance reviews, time-off tracking, and other day-to-day HR processes. The platform is intuitive, and the customer service team is responsive and helpful when we have questions.
  • Folks is affordable, user-friendly, and easy to navigate. Its customer service is one of its greatest strengths: the support team is readily available, and we consistently receive quick, clear, and helpful answers whenever we have questions. The implementation process was also straightforward, even for an organization that had not previously used an HR information system.
  • FolksHR has been a complete game changer for streamlining our internal processes and workflows. Since implementing it around 6 months ago, we've eliminated nearly all our manual spreadsheets and calendar tracking but centralizing performance management, time away and onboarding. The automations, especially for performance, certifications and onboarding, has removed a lot of the admin bottlenecks that used to slow us down. FolksHR has put the power in the employees hands, and allowed our management team to focus on the employee experience and the people rather than the paperwork. The support from the Folks Team we've received from day one of program shopping to full integration has made the entire process smooth and enjoyable!
  • As a Technical Support Agent at a Montreal-based software company, I use Folks primarily for time management and HR-related tracking. It handles my vacations, personal and mobile absences, sick days, accumulated banked hours, and pending time-off requests in one place. What I appreciate most is the visibility. I can quickly see how many vacation days remain, how many banked hours I’ve accumulated, and the status of any requests awaiting approval. There’s no guesswork or need for back-and-forth emails to confirm balances. The system also tracks certificates that need renewal, including self-evaluation forms and required quarterly and annual submissions. The automated reminders are especially helpful in ensuring that I stay compliant and don’t miss important deadlines. I also appreciate that anniversaries and milestones are tracked. It adds a small but meaningful human touch to the platform. The interface is straightforward and easy to navigate. I didn’t need any training to begin using it effectively.
  • I love that everything is on the main page now. Everything you need is right there. As soon as you sign in, all your info is on the main screen that an employee would need to see at first glance. Very user friendly!
  • Very user-friendly and easy to navigate All my information is in one place Easy to see vacation days taken and remaining Same for absences and sick leave Makes HR tasks simple and stress-free
  • I found Folks HR easy to use. The layout is clear, and everything feels organized in a way that is simple to follow. It helps save time with tasks like tracking time off, since you do not need to contact your manager or HR staff directly. I also appreciated the customer support. When I had questions or ran into something I didn’t understand, even if our HR staff had to reach out to Folks HR, the response came back quickly and was helpful. The software seems to handle the basic HR functions well and keeps everything in one place. I have been using Folks HR for a couple of years. Getting started was smooth. Our HR team took care of the setup, and learning to use it was straightforward. Overall, it has been a useful tool for handling everyday HR tasks and saving time.
  • Very user-friendly - Simple interface, easy to clock in/out and log hours. Saves time - Quick to fill out timesheets, no wasted clicks. Centralized management - Everything is in one place for payroll and HR tracking. Great visibility - Clear overview of hours worked, absences, and approvals. Reliable support - Fast and friendly customer service when needed. Accessible anywhere - Works well on desktop and mobile. Tailored to real HR needs - Built with employees and managers in mind.
  • Very user-friendy. All employee information is centralized in one place while complying with Law 25.
  • I'm new to Folks, but so far I really appreciate how simple and user-friendly it is. The interface is clean and pleasant, and the clearly labeled icons with their comfortable size make everything easy on the eyes.

Pros & Cons from Real Users

Pros

  • Freshteam has many positive points to it, it comes with many good features that make the use of it so exceptional and unique and it works amazingly in everyday use. My favorite features that I have used are: The process of hiring becomes so much simpler and Freshteam actually has a set of tools that help automate this said process so that hiring becomes faster but remains with a good quality and also sometimes improves the quality result of the new hires. Its intuitive system helps capture the best candidates and single them out for better analyzing of the leads, so that they end up applying. It also has so many instant ways for people to apply and we can activate the application process in different ways, such as in social media, emails, LinkedIn, and so many more, so that leads are always present and we can monitor these constantly. When working with so many resumes, mistakes are bound to happen, especially if there are so many of them. We want to make sure that we are able to study these resumes in-depth and not miss any important information, the screening part is the most important one in the process of hiring, and Freshteam has great ways to get through the resumes and save us so much time by automating it and still getting a perfect screening of the resumes and knowing everything about the candidate. With the previously two points said, it comes as a result that Freshteam has a repository of the best candidates that can enter our company, and it helps us have an active archive of the best capable people that can work for us, based on different metrics that we analyze according to their resume and interview process.
  • I like that Freshteam is easy to use, it provided good guides to help me during the process of getting used to all the features and the customer support was really helpful during this time, I like that it was very easy to set up automatic emails for everyone, and have a clear view of all the recruitment process for every candidate. I especially like that it allows me to set a plan during the recruitment process that helps me interview people better through interview scorecards, and build an archive of all the candidates and sort them by experience or the potential talent that I see, and schedule a meeting. When a new employee joins the company, it is easy to have them get used to the company’s workflows and know how everything works thanks to Freshteam, because it allows us to create different contracts and finish the last minute details when signing an offer, it helps the employee set up in our business and get assigned different tasks immediately within their department. Additionally, it helps hold all employees’ information in one place and know all the contact information by creating profiles, and this helps manage all our employees more efficiently and cater to their needs as individuals, manage payments, vacation, time-off and more things that a employee might need, Freshteam helps maintain this online depository.
  • With Freshteam in addition to hiring new staff the application also helps us to organize and select them for interviews, with the support of its recruitment group in conjunction with our contractors. The software is an excellent option to implement in the HR area of companies because of the ease it provides to attract the best candidates for job vacancies, greatly reducing the manual work required for the optimal selection of new employees remotely.
  • • Reliable time off management. • Application Tracking and interview scheduling. • Leave and absence reporting. • Secure Document Management. • Job posting for recruiting.

Cons

  • With the great tools and automation that has Freshteam, some downside aspects come to light because of so many tools, the main one is that at times the site becomes really slow if there is too much information to be loaded, it probably has something to do with their servers as we maintain a good bandwidth connection constantly and have not experienced this issue in other sites. The loading of the CVs also takes too much time than usual and it becomes kind of annoying to have to wait for them to load. Also, the mobile application is not as optimized as the desktop site and it is not very possible to handle all the tasks on the mobile app.
  • I would like to see more time tracking options for all employees to manage their own times and it getting uploaded into Freshteam’s database. There is a learning curve when it comes to automating all the triggers during the hiring process (for example, emailing candidates) but it has really good tutorials. Also, I do not really like Freshteam’s price ranges and I find that it is very costly in comparison to other competitors that offer even more features, however, it is a tool that keeps all our data protected and organized like no other so I really enjoy using it to keep track of all employees.
  • We are quite pleased with the use of Freshteam, we only note that we would have liked to have a forum, tutorial or support guide for the basic doubts that arise in the first uses of the application.
  • • No candidates interaction tracking for recruiting.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Folks
Founded: 2010
Canada
folkshr.com

Company Information

Freshworks
Founded: 2010
United States
www.freshworks.com/hrms

Alternatives

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Categories

Folks Performance makes it easy to set up and manage 360-degree feedback processes, gathering structured, confidential insights from managers, peers, and direct reports. Customizable evaluation forms let you align reviews with your organization's competencies and goals. The platform centralizes all feedback, highlights strengths, and identifies development opportunities — giving leaders a clear picture of team performance. Built into the Folks HRIS, feedback data connects directly to employee profiles, training tracking, and career development plans — no exporting or switching between tools. Available in English and French for bilingual Canadian teams. Trusted by 1,200+ Canadian SMBs across manufacturing, construction, healthcare, and non-profit.

Absence Management Supported

Folks Absence Management tracks vacation, sick leave, and statutory holidays configured per provincial employment standards, so accrual rules stay compliant automatically. Employees submit time-off requests, managers approve from a calendar or dashboard view, and balances update in real time. Absence data connects directly to payroll — no manual adjustments needed. Get visibility into upcoming leave, coverage gaps, and absence trends across teams. SOC 2 Type 2 certified, hosted in Canada under PIPEDA and Law 25. Bilingual (English/French). Trusted by 1,200+ Canadian organizations.

Applicant Tracking Supported

Streamline your hiring with Folks ATS. Post to Canadian job boards — LinkedIn, Indeed, Jobillico, Isarta, Talent.com, CareerBeacon, HotellerieJobs, and Canada Motor Jobs — from one place while centralizing every application in a single pipeline. AI-powered resume parsing and candidate matching help you identify top talent faster. Track candidates through customizable stages with a kanban view, assign tasks, gather feedback from hiring managers, and send communications using built-in email templates. Fully integrated with Folks HRIS — new hires flow directly into onboarding, employee profiles, and payroll without re-entering data. Available in English and French. Trusted by 1,200+ Canadian SMBs.

Candidate Sourcing Supported

Folks Candidate Sourcing helps Canadian SMBs build a pipeline of qualified talent, not just applicants. Post to Canadian job boards — LinkedIn, Indeed, Jobillico, Isarta, Talent.com, CareerBeacon, HotellerieJobs, and Canada Motor Jobs — from one dashboard, search your existing candidate database, and use AI-powered matching to surface passive candidates who fit open roles. Every sourced candidate flows directly into the Folks ATS pipeline. Available in English and French. Trusted by 1,200+ Canadian organizations.

HCM Supported

Folks HCM is a Canadian-owned Human Capital Management platform that unifies HRIS, applicant tracking, and payroll in one system — covering the full employee lifecycle from recruiting through retirement. Centralize employee records, onboarding, time and absence tracking, performance management, and CRA-compliant payroll (T4, RL-1, ROE, CPP/QPP, EI) without stitching together multiple vendors. Data flows automatically between hiring, HR, and payroll. SOC 2 Type 2 certified, hosted entirely in Canada under PIPEDA and Law 25. Bilingual (English/French). Trusted by 1,200+ Canadian organizations.

HR Analytics Supported

Folks HR Analytics turns your HRIS, ATS, and payroll data into real-time dashboards and reports. Track headcount, turnover, time-to-hire, absence trends, and compensation across departments, locations, and provinces — no spreadsheets required. Build custom reports, export data for leadership, and spot workforce trends early. Because analytics run on the same platform as your employee records, hiring pipeline, and payroll, insights stay accurate automatically. Bilingual (English/French). Trusted by 1,200+ Canadian organizations across manufacturing, healthcare, non-profit, and professional services.

Folks HR Employee File Management centralizes every employee document — contracts, ID, certifications, tax forms, and policy acknowledgments — in one secure, searchable system. Collect signatures electronically, set automatic retention and expiry reminders, and control access by role so sensitive files stay protected. Employee files connect directly to onboarding, payroll, and absence records in Folks HRIS, eliminating duplicate data entry. SOC 2 Type 2 certified, hosted in Canada under PIPEDA and Law 25. Bilingual (English/French). Trusted by 1,200+ Canadian organizations.

Human Resources Supported

Folks HR is a Canadian-owned HRIS platform that centralizes employee records, contracts, vacation tracking, performance reviews, onboarding, and compliance into one system — built specifically for Canadian SMBs. Configure vacation, overtime, and statutory holiday rules per provincial employment standards. Track absences, manage documents with e-signatures, and run CRA-compliant payroll (T4, RL-1, ROE, CPP/QPP, EI) without a third-party provider. SOC 2 Type 2 certified, with all data hosted in Canada under PIPEDA and Law 25 — not the US CLOUD Act. Fully bilingual (English/French). Trusted by 1,200+ Canadian organizations across manufacturing, healthcare, non-profit, and professional services. Plans start at $6/employee/month.

Onboarding Supported

Folks Onboarding gets new hires productive from day one — assign onboarding tasks and checklists to new employees, managers, and IT. Fully integrated with Folks ATS and HRIS: candidates flow directly into onboarding without re-entering data, and once complete, employee profiles, time tracking, and payroll are ready to go. SOC 2 Type 2 certified, with all data hosted in Canada under PIPEDA and Law 25. Available in English and French. Trusted by 1,200+ Canadian organizations.

Org Chart Supported

Folks Org Chart automatically builds and updates a visual organization chart from your employee records — no manual diagramming required. See reporting lines, team structures, and headcount by department or location at a glance, and drill into any employee's profile directly from the chart. Because it's built into Folks HRIS, the chart stays accurate as employees are hired, promoted, or change teams. Available in English and French. Trusted by 1,200+ Canadian organizations.

Payroll Supported

Folks Payroll is built specifically for Canadian payroll compliance — not a US platform adapted for Canada. Automate CRA remittances, T4 and RL-1 slip generation, ROE filing to Service Canada, CPP/QPP/CPP2 and EI deductions, multi-province income tax calculations, WSIB/WCB, Ontario EHT, and direct deposit. Employee data, worked hours, and absences flow directly from Folks HRIS into payroll, eliminating double entry and reducing errors every cycle. SOC 2 Type 2 certified, with all data hosted in Canada under PIPEDA and Law 25 — not subject to the US CLOUD Act. Bilingual (English/French). No third-party payroll provider needed.

Folks Performance helps Canadian SMBs align individual goals with business objectives through structured, ongoing performance management. Set clear goals, track progress, schedule 360° evaluations, and run customizable review cycles — all from one platform. Managers provide continuous feedback, employees document achievements, and HR teams access a centralized record of performance history tied directly to employee profiles, training tracking, and career development plans within Folks HRIS. Customizable evaluation templates, automated reminders, and visual dashboards make reviews structured and fair. Available in English and French. Part of the Folks all-in-one HR platform alongside HRIS, ATS, and CRA-compliant payroll — trusted by 1,200+ Canadian organizations.

Recruiting Supported

Folks Recruiting helps Canadian SMBs attract and hire top talent faster. Post open roles to LinkedIn, Indeed, Jobillico, Isarta, Talent.com, CareerBeacon, and more from a single dashboard, then manage every applicant through a customizable pipeline with kanban views. AI-powered resume parsing and candidate matching surface the best-fit applicants, while built-in scorecards and email templates keep hiring teams aligned. Fully integrated with Folks HRIS — hired candidates move directly into onboarding and payroll. Bilingual (English/French). Trusted by 1,200+ Canadian organizations.

Resume Parsing Supported

Folks Resume Parsing uses AI to automatically read incoming resumes and populate candidate profiles — extracting contact details, work history, education, and skills without manual data entry. Parsed candidates are instantly matched against job requirements and ranked so recruiters can focus on top applicants first. Parsing works across resumes submitted through job boards, career pages, or direct uploads, and flows straight into the Folks ATS pipeline. Available in English and French. Part of the Folks all-in-one HR platform, trusted by 1,200+ Canadian organizations.

Talent Management Supported

Folks Talent Management gives Canadian SMBs one platform to develop and retain employees throughout their career. Set goals, run 360-degree feedback and performance reviews, track training and certifications, and plan career development and succession — all connected to centralized employee profiles in Folks HRIS. Managers get visibility into team performance and growth plans instead of switching between spreadsheets. Available in English and French. SOC 2 Type 2 certified, data hosted in Canada under PIPEDA and Law 25. Trusted by 1,200+ Canadian organizations.

Categories

Absence Management Supported
Applicant Tracking Supported
Leave Management Supported
Recruiting Supported
Resume Parsing Supported

Applicant Tracking Features

Assessments Supported
Background Screening Not Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported
Workflow Management Not Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Not Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Not Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Not Supported
Career Development Planning Supported
Compensation Management Not Supported
Compliance Management Not Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported

Payroll Features

401(k) Tracking Not Supported
Attendance Management Supported
Benefits Management Not Supported
Check Printing Not Supported
Compensation Management Not Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Not Supported
Multi-State Supported
Reporting/Analytics Not Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Not Supported
Wage Garnishment Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Not Supported
Custom Rating Scales Not Supported
Customizable Templates Not Supported
Individual Development Plans Not Supported
On-going Performance Tracking Supported
Peer Appraisals Supported
Review Cycle Tracking Not Supported
Self Service Portal Supported
Self-Appraisals Supported
Skills Assessments Not Supported
Weighted Performance Measures Not Supported

Applicant Tracking Features

Assessments Supported
Background Screening Not Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported
Workflow Management Supported

Recruiting Features

Assessments Supported
Background Screening Not Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Supported
Self Service Portal Supported

Resume Parsing Features

Automated Application Input Not Supported
Automatic Updating Not Supported
Customizable Macros Not Supported
Data Extraction Supported
Multi-Language Not Supported
Resume Import Supported
Resume Management Supported
Semantic Matching Not Supported
Social Media Corroboration Not Supported
Sort / Filter Supported
White Label Option Not Supported

Leave Management Features

Approval Process Control Supported
Calendar Management Supported
Employee Scheduling Not Supported
FMLA Tracking Not Supported
Leave & Absence Reporting Supported
Leave Policy Management Supported
Self Service Portal Supported

Recruitment Marketing Features

Candidate Relationship Management Supported
Careers Page Supported
Custom Branding Supported
Email Marketing Not Supported
Internal HR Not Supported
Marketing Automation Supported
Multi-Channel Marketing Supported
Recruitment Management Supported
Reporting / Analytics Supported
SMS / Text Messaging Not Supported
Social Recruiting Supported

Integrations

Applauz Recognition Supported
Indeed Supported
5X Not Supported
Assembly Not Supported
Boon Not Supported
Codility Not Supported
Disclo Not Supported
Facebook Not Supported
Finch Not Supported
Google Calendar Not Supported
HackerRank Not Supported
Nango Not Supported
Nethris Supported
RemotePeople Not Supported
SignEasy Not Supported
Trace Headcount Not Supported
Unified.to Not Supported
Vantage Fit Not Supported
Vantage Rewards Not Supported

Integrations

Applauz Recognition Supported
Indeed Supported
5X Supported
Assembly Supported
Boon Supported
Codility Supported
Disclo Supported
Facebook Supported
Finch Supported
Google Calendar Supported
HackerRank Supported
Nango Supported
Nethris Not Supported
RemotePeople Supported
SignEasy Supported
Trace Headcount Supported
Unified.to Supported
Vantage Fit Supported
Vantage Rewards Supported
Claim Freshteam and update features and information
Claim Freshteam and update features and information