HostReply

HostReply

HostReply OÜ
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+

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About

Folio is a digital guidebook platform designed to enhance the guest experience for short-term rental hosts. It allows hosts to create modern, customizable guidebooks that can be shared via a simple link or QR code, eliminating the need for app downloads. These guidebooks can be personalized with photos, videos, and notes, providing guests with essential information such as Wi-Fi details, house rules, appliance instructions, and local recommendations. Hosts can build a guide in under 10 minutes using templates or by importing information from property management software. It also offers features like co-host editing, real-time updates, and analytics to track guest engagement. By proactively answering guest questions and offering a consistent brand experience, Folio helps hosts save time and improve guest satisfaction.

About

HostReply is a cloud-based AI co-host and guest-messaging workspace for short-term rental hosts and property managers. It connects to property management systems (PMS), syncing reservations, listing details, and conversations in one dashboard. Using booking context, house rules, property knowledge, and message history, it drafts replies on PMS channels for hosts to review and send with one tap, and flags requests that need human attention. Guests can message through Airbnb, Booking.com, email, and WhatsApp; replies support 32 languages, and conversations can be translated. The Sales Agent offers eligible guests extensions for open nights within host-set pricing rules. Host AI (beta) answers questions about bookings, arrivals, and guests. The Pro plan generates per-booking Nuki smart-lock codes; supported heating integrations enable heating actions. HostReply helps vacation-rental operators manage guest communication and related tasks alongside their PMS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Short-term rental hosts seeking to streamline guest communication and enhance the hospitality experience through personalized digital guidebooks

Audience

Vacation rental hosts and short-term rental property managers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$6 per month
Free Version Not Supported
Free Trial Supported

Pricing

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Folio
United States
www.foliotravel.com

Company Information

HostReply OÜ
Founded: 2023
Estonia
hostreply.com

Alternatives

Alternatives

Categories

Travel Supported

Categories

Guest Messaging Supported

Integrations

Guesty Not Supported
Hostaway Not Supported
OwnerRez Supported
Smoobu Not Supported
WhatsApp Not Supported

Integrations

Guesty Supported
Hostaway Supported
OwnerRez Not Supported
Smoobu Supported
WhatsApp Supported
Claim Folio and update features and information
Claim Folio and update features and information
Claim HostReply and update features and information
Claim HostReply and update features and information