Focus eRMS

Focus eRMS

Focus SoftNet
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About

Focus eRMS software is an all-inclusive restaurant management system that helps your business grow in efficiency, regardless of its type and size. With its innovative features, the solution strengthens your restaurant management and empowers you to provide the best service to your diners. Book a free demo or consult with our product experts to discuss how Focus e-RMS can help you overcome your business challenges.

About

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants

Audience

Full service or quick service restaurants, bars and clubs, food trucks, and brewery businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$69.99 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.2 / 5
design 4.2 / 5
support 3.9 / 5

Pros & Cons from Real Users

Pros

  • Software is the only positive part of the misadventure Their company is not a reflection of this software BEWARE
  • Good price for pos system for us. Ease of use for us, but for loyalty kinda confusing. Okay customer service.
  • Easy to use, Easy to program, Convenient, user friendly, Can be managed on iPad and on laptop/computer for back office.
  • Excellent customer service and very knowledgeable quick response time. Apple based hardware and software.
  • This is a great company to work with. They solve problems fast and efficiently. Highly recommend them for any business.

Cons

  • Horrible experience with TouchBistro We ran TouchBistro in our restaurant and it cost us far more in stress than in money. Their business model is to lock you up in infinite contracts, they dont respect or follow mexican laws. They charge IVA tax but dont deliver CFDI receipts, the tax invoice required by Mexican law. What the salesperson told us about cancelling is not what the contract says. No adhesion contract registered with PROFECO, the Mexican consumer authority. The contract names TouchBistro Inc. in Toronto as the provider, but the invoices come from TouchBistro Mexico. They changed the terms and conditions in the middle of our contract. We cancelled in writing and on time. They refused it and kept invoicing. The model is a 24 month lock in with automatic renewal, and you pay out the rest of the term if you want out. Read the whole contract before you sign anything with them. Better yet, look elsewhere. The software is not worth the headache.
  • Online ordering needs to improve for charge back issues. Loyalty kinda confusing. No actual personal support that comes to the restaurant.
  • Each products has its additional add-ons priced differently, would be nice if there was a reasonably priced packages which would include the add-on products so that we could use only one system rather than multiple ones.
  • They dropped the menu board support recently, so we need to find an alternative software.
  • We have not found anything that needs improvement at his time.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Focus SoftNet
Founded: 1992
India
www.focussoftnet.com/erp-software/sme-erp/focus-erms

Company Information

TouchBistro
Founded: 2011
United States
www.touchbistro.com

Alternatives

Ordering Stack

Ordering Stack

3e Software House

Alternatives

MENUMIZ

MENUMIZ

Universal Apps
Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
Toast POS

Toast POS

Toast, Inc.
Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
DSO RESTAURANTS 8.0

DSO RESTAURANTS 8.0

DSO SOFTWARE

Categories

Categories

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Not Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Not Supported
Reporting/Analytics Not Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Franchise Management Features

Appointment Scheduling Not Supported
Automatic Re-ordering Supported
Commission Management Supported
Construction Tracker Supported
Contract Management & Signature Not Supported
CRM Not Supported
Franchise Intranet Supported
Job Scheduling Supported
LMS / Training Not Supported
Marketing Not Supported
Onboarding Not Supported
Online Store Supported
Reputation Management Not Supported
Website Manager Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Menu Features

Color-Coding / Upselling Tools Supported
Digital Signage / Menu Boards Not Supported
Kiosk Menus Not Supported
Menu Design Tools Not Supported
Menu Item Management Supported
POS Integration Supported
Pre-Made Menu Templates Supported
Printed/Paper Menus Not Supported
QR Code Menus Not Supported
Tablet Menus Not Supported

Integrations

Checkmate Not Supported
Choice QR Not Supported
Craftable Not Supported
Flipdish Not Supported
HubWorks Retail Task Management System Not Supported
KayaPush Not Supported
MarginEdge Not Supported
PayPal Not Supported
Push Operations Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Shogo Not Supported
SocialCrowd Not Supported
Square Appointments Not Supported
Square Payments Not Supported
WISK Not Supported
Womply Not Supported
Zip Forecasting Not Supported
eCard Systems Not Supported
me&u Not Supported

Integrations

Checkmate Supported
Choice QR Supported
Craftable Supported
Flipdish Supported
HubWorks Retail Task Management System Supported
KayaPush Supported
MarginEdge Supported
PayPal Supported
Push Operations Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Shogo Supported
SocialCrowd Supported
Square Appointments Supported
Square Payments Supported
WISK Supported
Womply Supported
Zip Forecasting Supported
eCard Systems Supported
me&u Supported
Claim Focus eRMS and update features and information
Claim Focus eRMS and update features and information
Claim TouchBistro and update features and information
Claim TouchBistro and update features and information