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About

FlowEQ is a no-code workflow solution that embeds within your current systems and accelerates your teams. Our no-code workflow automation solution embeds within your current systems and lets your teams work faster where they are. And by different, we mean better. FlowEQ’s no-code solution streamlines work, ensures high-stake processes are followed correctly every time, and does this all within your current systems. FlowEQ is a no-code workflow solution that embeds within your current systems and accelerates your teams. FlowEQ is a no-code workflow solution that embeds within your Salesforce customer support application. FlowEQ is a no-code workflow solution that embeds within your Zendesk customer service application. FlowEQ embeds within your customer service or operational system and is pre-integrated with all the other applications that your teams need to update in the course of completing their recurring work.

About

Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks. The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions. Cut Agent Onboarding Time by 80% Diminish Ramp Time by 40% Lower Average Handling by 30%

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a process management solution

Audience

Contact centers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$20
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FlowEQ
United States
www.floweq.com/integrations/integrations-overview

Company Information

Process Shepherd
Founded: 2022
United States
www.processshepherd.com

Alternatives

Alternatives

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altaFlow

airSlate

Categories

Categories

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Not Supported
Business Process Automation Not Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Not Supported

Integrations

Freshdesk Supported
Salesforce Supported
Zendesk Supported
Zoho CRM Supported
Aircall Not Supported
Arena PLM Supported
BigCommerce Supported
Box Supported
EasyPost Supported
Genesys Cloud CX Not Supported
Google Sheets Supported
HubSpot CRM Supported
Jira Supported
Kustomer Supported
Recurly Supported
Shopify Supported
Slack Supported
Stripe Supported
Wrike Supported

Integrations

Freshdesk Supported
Salesforce Supported
Zendesk Supported
Zoho CRM Supported
Aircall Supported
Arena PLM Not Supported
BigCommerce Not Supported
Box Not Supported
EasyPost Not Supported
Genesys Cloud CX Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
Jira Not Supported
Kustomer Not Supported
Recurly Not Supported
Shopify Not Supported
Slack Not Supported
Stripe Not Supported
Wrike Not Supported
Claim FlowEQ and update features and information
Claim FlowEQ and update features and information
Claim Process Shepherd and update features and information
Claim Process Shepherd and update features and information