FirstResponse911

FirstResponse911

DataTech911
PowerDMS

PowerDMS

NEOGOV
+
+

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About

FirstResponse911, a secure multi-site CAD-to-CAD solution, provides data interoperability by ensuring that public safety agencies can share 9-1-1 incident data in real time. FirstResponse911 continuously monitors and automatically transfers emergency call data between public safety agencies notifying them of critical 9-1-1 call information as the call progresses. FirstResponse911 continuously … • Monitors the 9-1-1 call center CAD • Provides CAD-to-CAD transfers of call information to the correct partner agency(s) • Notifies the correct partner agency(s) of critical 9-1-1 call information (e.g., address change, priority change, or a violent scene) as the call progresses • Provides acknowledgements that data was received by partner agency(s) FirstResponse911 has saved thousands of dispatch hours annually by eliminating phone or radio contact between 9-1-1 call centers and their partner agency(s).

About

PowerDMS is the only software platform designed to recruit, train, equip, and protect employees across their careers. PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Join over 4,000 customers in public and private sectors who trust PowerDMS to help them mitigate risk, simplify processes, hold employees accountable, and ultimately, save time and money.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

911 Emergency Call Centers, Ambulance Companies, other emergency responders

Audience

PowerDMS supports over 5500 public safety customers in policy management, community engagement, staff scheduling, training, and more.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Please contact us for more information.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It is simple to create and manage policies with PowerDMS, it is easy to distribute them and revise them constantly because it provides a repository with all the current policies that is very easy to manage. I like that we can track document history and see past editions of policies, as well as keeping up to date with all the signatures in our business, and know if all employees have signed up the policies thanks to the database that is stored in this cloud- based service, it is simple to track past signatures from every employee. When updating a policy, it is easy to send for revision and approval, keeping the workflow smooth and consistent with our work environment. Because it works as a digital repository, everyone has access to all the policies, giving our employees a sense of transparency and providing honesty in our work, and it is easy for them to find each policy because the search function is very accessible and tracks different policies by only putting some few key words in the search bar. Also, PowerDMS provides us with different tasks and reminders inside of the application that let us know when a document needs to be revised and approved, which is wonderful because we are dealing with many documents at the same time.

Cons

  • The only thing that I dislike about PowerDMS is the fact that the mobile application is not as agile as the website, I like the fact that there is one but it is not intuitive enough that one can manage policies as good as when being on desktop, which is very problematic because sometimes I am not in the office and will need to revise some documentation while I am traveling, and it is difficult to do so if I only have access to my phone, it is lacking many interactive tools and features and I do not really find myself using it that much, which is not the purpose of a mobile application as I would like to use it as much as I can when I am not on the office. Also, this is not a dislike but a suggestion, I would like to be able to reassign a policy to another user without creating a brand new one in another document.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DataTech911
Founded: 2013
United States
www.firstresponse911.com

Company Information

NEOGOV
Founded: 2000
United States
www.powerdms.com

Alternatives

Alternatives

ReadyOp

ReadyOp

Collabria
Rave Aware

Rave Aware

Rave Mobile Safety
Tyler Enterprise CAD

Tyler Enterprise CAD

Tyler Technologies

Categories

EMS Supported
Public Safety Supported

Categories

Audit Supported
Compliance Supported
EMS Supported
Fire Department Supported
Law Enforcement Supported
Policy Management Supported
Public Safety Supported
Risk Management Supported
Training Supported

EMS Features

Availability Indicator Not Supported
Billable Items Tracking Not Supported
Daily Unit Loading Analysis Not Supported
Dispatch Monitoring Supported
Electronic Signature Not Supported
EMS Service Roles Time Clock Not Supported
Equipment Tracking Not Supported
Fleet Management Not Supported
NEMSIS Compliance Not Supported
Patient Database Not Supported
Point-of-Service Data Not Supported
Refusal Statements Not Supported
Shift Management Not Supported
Supply Management Not Supported

Policy Management Features

Approval Process Control Supported
Attestation Supported
Audit Trails Supported
Policy Creation Supported
Policy Library Supported
Policy Metadata Management Supported
Policy Training Supported
Reporting / Analytics Supported
Version Control Supported
Workflow Management Supported

Integrations

Agency360 Not Supported
Google Drive Not Supported
Indent Not Supported
Microsoft OneDrive Not Supported
PlanIt Schedule Not Supported
RapidSOS Supported

Integrations

Agency360 Supported
Google Drive Supported
Indent Supported
Microsoft OneDrive Supported
PlanIt Schedule Supported
RapidSOS Not Supported
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Claim FirstResponse911 and update features and information
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