Findjoo vs. Member365 Comparison


Findjoo	Member365	+	+
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About Findjoo is a reliable membership management software solution for nonprofits, associations, clubs, and fitness centers. Designed to help businesses manage their members and customers effectively, Findjoo offers a fully integrated suite that includes powerful features and/or functionalities such as event scheduling, point of sale, online payments, client management, credit card processing, reservations management, dues management, sales reporting, event ticketing, email marketing and more. By leveraging Findjoo, you can provide a more engaging customer experience that will help build lasting loyalty.		About Member365 understands that technology isn't always easy to handle. Anyone who has dealt with confusing spreadsheets, software programs, payment processing and many important matters that come with having an association knows how crucial it is to have a reliable resource to lean on. Let Member365 be the support system you've been looking for!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Findjoo is ideal for nonprofits and associations that need tools to seamlessly manage their memberships, bookings, employees, events, locations, emails, and contacts. Higher education, human services, public broadcast, healthcare, arts and cultural organizations, national and international groups, and several other industries can customize Findjoo to suit their needs.		Audience Member365 is a fully suited to support organizations of all sizes, particularly Small to Medium.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $50.00/month Monthly subscription with no limits and no setup fees. Free Version Supported Free Trial Supported		Pricing $279 Monthly commitment Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.2 / 5 features 4.8 / 5 design 4.4 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Read all reviews
Pros & Cons from Real Users Pros Customer service is outstanding. If there has ever been an issue the problem is resolved with interface with the same person. Findjoo was able to get us up and running quickly. We have never used all of its features, but what we have used works well for us. The best thing about Findjoo is that our rep, Christian, has always been available immediately and knows the product thoroughly. Findjoo has a wide range of capabilities! It was the only product I found that met all of my needs in one. The support team has been very helpful and responsive to all of my questions and needs. Most things are figured out within 24 hours. Some of the more complicated requests/concerns Ive had took longer, but the team remained in touch on the progress throughout. When I took over as chair of the board of The Mahone Bay Centre, we were renting rooms, hosting events and selling memberships with pieces of paper and a file cabinet for our database. I did a lot of research and Findjoo hit the mark. Solutions for all types of events and rentals, website and payment integration. Communication is integrated and largely automated. Makes our small organization look professional and helps our small staff perform beyond their number. Findjoo personnel are highly responsive and help us with any troubleshooting or innovations we wish to pursue. Our past membership database was always problematic and caused us a loss in membership. Now, with Findjoo, we have doubled our membership and it stays strong due to ease of renewal, membership communications, membership voting processes. There is so much we can do with Findjoo! It really is a great product! Cons The family membership can sometimes be an issue for our users. We didn't find it to be particularly intuitive - some of the letter and other functions are cumbersome to use. (Again, having a good rep helps here.) Limited contact management capacity. Some of our members have had trouble with the shopping cart. Some of the features are a bit "clunky" and are lacking in design. This my be more a result of my limited computer knowledge, and may be more adaptable if you have more know-how. Software is updated regular which occasionally causes glitches - ultimately improves things though. There isn't anything we have had trouble with regarding Findjoo. We had a few complex variances in payments to different accounts and Findjoo helped us to figure out a way through holding multiple accounts in their system so that we could have our payments go directly to our sub-organization (our Foundation, as an example).
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Findjoo Founded: 2012 Canada www.findjoo.com		Company Information Member365 Founded: 1997 Canada member365.com
Alternatives WildApricot Personify		Alternatives Findjoo
Raklet		WildApricot Personify
Impexium		Raklet
Cheddar Up		Fonzip
Neon CRM Neon One View All		ToucanTech View All
Categories Association Management Supported Club Management Supported Donation Management Supported Event Management Supported Fitness Supported Loyalty Management Supported Membership Management Supported Nonprofit Supported		Categories Alumni Management Supported Association Management Supported Fundraising Supported Membership Management Supported Nonprofit Supported
Association Management Features Chapter Management Supported Committee Management Supported Dues Management Supported Election Management Supported Email Marketing Supported Event Management Supported Financial Management Supported Fundraising Management Supported Jobs Board Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported Nonprofit Features Accounting Supported Committee Management Supported Donor Management Supported Dues Management Supported Event Management Supported Fundraising Management Supported Member Database Supported Membership Management Supported Social Media Management Not Supported Volunteer Management Not Supported Show More Features Club Management Features Attendance Tracking Supported Billing & Invoicing Supported Check-In Manager Supported Contract Management Supported Employee Management Supported Event Management Supported Inventory Management Supported Marketing Management Supported Member Portal Supported Membership Management Supported Payment Processing Supported Point of Sale (POS) Supported Donation Management Features Campaign Management Supported Donation Tracking Supported Donor Database Supported Event Management Supported Gift Management Supported Grant Management Not Supported In-Kind Donations Supported Matching Donations Not Supported Mobile Donations Supported Online Donations Supported Pledge Management Not Supported Receipts / Statements Supported Recurring Donations Supported Volunteer Management Supported Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Supported Fitness Features Attendance Tracking Supported Billing & Invoicing Supported Check-In Manager Supported Class Management Supported Contract Management Supported Employee Management Supported Event Management Supported Inventory Management Supported Marketing Management Supported Membership Management Supported Point of Sale (POS) Supported Reservations Management Supported Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Not Supported Referral Tracking Supported Rewards Management Not Supported White Label Not Supported		Association Management Features Chapter Management Supported Committee Management Supported Dues Management Supported Election Management Supported Email Marketing Supported Event Management Supported Financial Management Supported Fundraising Management Supported Jobs Board Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported Nonprofit Features Accounting Not Supported Committee Management Supported Donor Management Supported Dues Management Supported Event Management Supported Fundraising Management Supported Member Database Supported Membership Management Supported Social Media Management Not Supported Volunteer Management Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Fundraising Features Alumni Management Supported Auction Management Not Supported Campaign Management Supported Contribution Tracking Supported CRM Supported Donor Management Supported Event Management Supported Gift Matching Management Not Supported Grant Management Not Supported Membership Management Supported Mobile Giving Supported Payment Processing Supported Pledge Management Not Supported Prospect Management Supported Raffles / Lotteries Not Supported Recurring Giving Supported Volunteer Management Not Supported
Integrations Authorize.Net Supported Stripe Supported Elavon Supported Google Calendar Supported PayPal Supported QuickBooks Online Supported QuickBooks Online Advanced Supported SmarterU LMS Not Supported Square Card Reader Supported WordPress Not Supported Worldline Not Supported Zapier Not Supported inSided Supported Show More Integrations View All 10 Integrations		Integrations Authorize.Net Supported Stripe Supported Elavon Not Supported Google Calendar Not Supported PayPal Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported SmarterU LMS Supported Square Card Reader Not Supported WordPress Supported Worldline Supported Zapier Supported inSided Not Supported Show More Integrations View All 6 Integrations
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