Fathom vs. HubSpot Sales Hub Comparison


Fathom Fathom.ai	HubSpot Sales Hub HubSpot	+	+
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About Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible.		About Get notified the moment a lead opens your email, track every interaction automatically, and organize all your activities in one place with HubSpot's sales software. Start for free, and upgrade as you grow. HubSpot's sales tools save time at every stage of the funnel. Queue up a sequence of personalized follow-up emails and reminders that get delivered automatically at the right time. Turn repetitive emails into templates, measure their performance, and share the best ones with your entire team. Get notified the instant prospects open an email, click a link, or open an attachment for timely, relevant follow-up with the hottest leads. Connect with prospects through live chat on your website, and eliminate back and forth emails and missed calls by sending a link that lets leads pick a meeting time that works for both of you. Eliminate manual entry as every lead’s contact info, email opens, and clicks get logged automatically. Automate time-consuming tasks like lead rotation.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Fathom is best suited for individuals, sales teams, marketing teams, customer success teams, leadership teams, project teams, remote teams, operations teams, and organizations that need AI meeting notes, bot-free meeting capture, transcripts, summaries, action items, searchable conversations, topic monitoring, CRM updates, ChatGPT and Claude integrations, and meeting workflow automation		Audience Companies all over the world
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Free Free Version Free Trial		Pricing $50 per user per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.3 / 5 design 4.7 / 5 support 4.4 / 5 Read all reviews
Pros from Real Users Pros As someone who spends nearly every day on Zoom calls, Fathom has truly been a game-changer for me. It seamlessly integrates with my meetings and provides invaluable insights that make my day-to-day so much more productive. Fathom records my Zoom meetings automatically, which is a huge time-saver. I never have to worry about forgetting to hit record or losing important details. The highlights feature is particularly useful; it captures key moments of the meeting, so I can easily jump back to specific parts without scrubbing through the entire recording. The transcription is accurate, and the search function makes it so much easier to find exactly what I need. It also integrates well with my existing workflow, which has made a huge difference in reducing friction.		Pros & Cons from Real Users Pros -HubSpot Sales Hub is a robust platform that helps us to track and approach leads systematically. -Easy to use, with a little training team can onboard. -Allows to automate the sales processes. -Also, you can build a pipeline from scratch. -The user interface is visually appealing. It has better control over the sales of this platform since it automates the records of income without having to make manual entries, it is enough to integrate the different means of payment to keep track without having to manually record who has paid and how much you get entering my company in every certain period of time. With this I was able to mark a point of before and after within my company since good results have been seen when it comes to managing income automatically. Virtually anyone can start this platform without any problem, it is very customizable and easy to use. In addition to the fact that it does not stop there, if people want to deepen its use, it is possible since more features can be added depending on the plan that is chosen to be able to use this sales management platform. So I can say that it is very scalable when it comes to adding new features that allow you to improve the sales flow of your company. You can easily organize contacts and add any important data, as well as follow up on that contact to generate a more personalized sale when you need some help. It does not matter if the client is a person or a company, all possible details can be added, they can even be tagged to be able to schedule it in groups in the case of similar clients, this with the aim of having a better workflow. It is possible to integrate the marketing team with sales, it is very excellent to be able to do this since I can unify different departments within a platform which can share information such as contacts and reports. So it is very useful to have the management of sales and marketing data in one space making everything easier and leading to better sales. In addition, thanks to the fact that I can share the reports, I have been able to observe the impact of my marketing in relation to the sales that have achieved that impact that it has caused. I would say, Hubspot SalesHub is made for boosting up the sales and gathering leads. It helps you to intelligently approach leads. As we checked in reports our sales and leads are increased from the first most of adding this in our business. Its real-time tracks every leads from email and other marketing. This software helps to turn lead into your customers. Hubspot is a highly scalable sales CRM that controls all of the sales and marketing structure. Setting up this solution is not very complex. The user reports and behavior helped us to reach the right user at right time. It integrates with Hubspot CRM, which makes it more robust for sales processes. It has the best reporting capability. It gets connected with emails to track activity and capture leads for better conversions. You can also automate the sales processes, which saves lots of time. Cons The plan pricing is on the higher side. No other cons. It is difficult to configure customer payments when they are going to pay in different deposits, for me it would not be a problem if customers have different payment methods, so this platform should allow you to add different payment records into one. This would save me time in being able to automate everything within this platform without having to do everything manually and having the billing details elsewhere where the different payment methods that a client has used are clearly visible. The email integration does not do it well at all, even with Gmail when you want to keep track of customer conversations, this is annoying because sometimes the conversations do not synchronize well, it is as if the client sent me different emails , however, in Gmail it comes out as if it were a thread of a conversation. You can get around this problem by adding a plugin for HubSpot, but it's a bit risky because it's not safe for an extension to read email messages when it comes to maintaining customer privacy. The function of being able to add the call record when a customer returns the call is missing, this would be recorded in order to have better control in terms of customer service, since if any of my sales team calls a customer and the conversation continues on a call that the customer made this will not be recorded and it will be seen as the staff never continued the call with the customer as the call made by the customer cannot be recorded anywhere. I hope that in the near future WhatsApp can be integrated without any problem, just as it happens in Gmail, this would make it easier to have better control in conversations with customers and also to know who served a certain customer by having a system in which Record each chat sent by the different agents that are registered within the company account, thus improving response time performance and also seeing how each company staff responds when it comes to sales. Never any serious problem ever encountered. Good CRM. Customer contact information and direct call need improvement. Its "account-based marketing" is not really effective.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Fathom.ai Founded: 2020 United States www.fathom.ai/		Company Information HubSpot Founded: 2006 United States www.hubspot.com/products/sales
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Categories AI Meeting Assistants AI Productivity AI Sales Assistants AI Sales Tools AI Tools Call Recording Conversation Intelligence Productivity Sales Coaching Transcription		Categories AI Sales Assistants AI Sales Tools Conversation Intelligence Data Enrichment Email Tracking Quote-to-Cash Sales Analytics Sales Engagement Sales Force Automation Sales Intelligence Sales Performance Management Sales Tracking Website Visitor Identification
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Integrations Gmail HubSpot CRM Slack Zapier APIANT Aline Attribution B2Brain Bluebirds FullContact Guru Privy Rep.ai RevOps Samepage SyncSmart Trellus UpContent iPaper Show More Integrations View All 15 Integrations		Integrations Gmail HubSpot CRM Slack Zapier APIANT Aline Attribution B2Brain Bluebirds FullContact Guru Privy Rep.ai RevOps Samepage SyncSmart Trellus UpContent iPaper Show More Integrations View All 165 Integrations
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