Fathom

Fathom

Fathom.ai
Fireflies.ai

Fireflies.ai

Fireflies
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About

Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible.

About

Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.

Why Fathom is Better than Fireflies.ai

Fathom is better than Fireflies.ai for users who want a focused meeting assistant with a particularly simple recording, review, and follow-up workflow. Fireflies has expanded into meetings, email, chat, CRM automation, APIs, and a searchable company knowledge base. Fathom concentrates on producing clear transcripts, summaries, action items, follow-up emails, CRM updates, and easily shared recordings. It also provides unlimited recordings and storage in its free individual version and offers a bot-free Zoom capture experience. This makes Fathom compelling for teams that value simplicity over a wider automation platform.

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Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Fathom is best suited for individuals, sales teams, marketing teams, customer success teams, leadership teams, project teams, remote teams, operations teams, and organizations that need AI meeting notes, bot-free meeting capture, transcripts, summaries, action items, searchable conversations, topic monitoring, CRM updates, ChatGPT and Claude integrations, and meeting workflow automation

Audience

Any organization that wants to Record, Transcribe and Search across their voice conversations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$10 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 4.2 / 5

Pros from Real Users

Pros

  • As someone who spends nearly every day on Zoom calls, Fathom has truly been a game-changer for me. It seamlessly integrates with my meetings and provides invaluable insights that make my day-to-day so much more productive. Fathom records my Zoom meetings automatically, which is a huge time-saver. I never have to worry about forgetting to hit record or losing important details. The highlights feature is particularly useful; it captures key moments of the meeting, so I can easily jump back to specific parts without scrubbing through the entire recording. The transcription is accurate, and the search function makes it so much easier to find exactly what I need. It also integrates well with my existing workflow, which has made a huge difference in reducing friction.

Pros & Cons from Real Users

Pros

  • The platform is seamless and just works automatically without requiring a lot of set up effort. I compared the transcription side by side with Google Speech, Microsoft and 4 other platforms and this is by far the best in terms of accuracy. We used to hire human transcribers for $1 per min and that used to be very expensive. Fireflies is super affordable for the amount of value the service provides. I've seen new features being added every month and the product keeps getting better. Honestly they should be charging more. Comparable solutions are charging $100 to $180/seat/mo whereas FF Pro is just $10. This is one of the few tools that is a must have for daily productivity.
  • Fireflies can record, and transcribe all my meetings. I enjoy reading over the notes. Saves me a lot of time and able to multitask. Customer service is awesome. Krish was able to guide me through integration setup that I had no knowledge of. The team went above and beyond. Communication was smooth and easy to get my messages through.
  • Of all the tools I've used, Fireflies had the best transcription for english meetings. It picks up unique words and proper nouns pretty well. I've also noticed how the accuracy improved over the 6 months I've been using the service. The team must be working on constantly tweaking. On their site they mentioned that when you edit your transcripts the system learns and improves. My favorite feature is the AI Tasks filter which shows me potential action items from the meeting. The service is also 10x cheaper than other enterprise services like Gong and Chorus. I can literally get everything I need for $15/mo whereas Gong quoted me $150/seat.
  • Right now, it is hard to say. Their free service seemed to work very well but I am still waiting for them to address some of the issues I have facd with their premium service

Cons

  • Nothing really, I'd like to see them support video capture down the road along with audio
  • So far so good. No cons. I think they should bump up the premium price a bit.
  • I wish they supported more languages. Right now it is only English, but our team is global we'd like French and German.
  • There have been challenges with transcription, with reliability and when you downgrade it seems the previous transcriptions is wiped from the account without any warning.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fathom.ai
Founded: 2020
United States
www.fathom.ai/

Company Information

Fireflies
Founded: 2016
United States
fireflies.ai/

Alternatives

Alternatives

Fathom

Fathom

Fathom.ai
Fireflies.ai

Fireflies.ai

Fireflies
Marsview Notes

Marsview Notes

Marsview

Categories

Categories

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Integrations

Asana
Close
Gmail
Google Meet
HubSpot CRM
Microsoft Teams
Salesforce
Slack
Zapier
Zoom
HighFive
HubSpot Customer Platform
Katalyst
Motileo
Outreach
PowerDialer.ai
Pronnel
Skarbe
Skype
Yolk

Integrations

Asana
Close
Gmail
Google Meet
HubSpot CRM
Microsoft Teams
Salesforce
Slack
Zapier
Zoom
HighFive
HubSpot Customer Platform
Katalyst
Motileo
Outreach
PowerDialer.ai
Pronnel
Skarbe
Skype
Yolk
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