FastTrackInfinitus
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Related Products
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About
Infinitus provides an AI-powered solution that helps healthcare businesses streamline administrative tasks and improve employee performance. FastTrack™, Infinitus’ AI copilot, bypasses payor IVR systems and hold times, enabling employees to handle more calls in less time. With features like intelligent call initiation, IVR navigation, and real-time call management, Infinitus boosts productivity, employee morale, and scalability. Designed for healthcare workflows, Infinitus integrates seamlessly with CRMs and EHRs to ensure compliance and scalability without additional staffing.
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About
Flip CX is a voice AI platform that transforms traditional customer support phone channels by automating inbound calls with an Alexa-like conversational experience designed to resolve simple, repetitive customer requests without human agents. It specializes in industries with heavy call volumes, such as retail ecommerce, healthcare, and transportation, automating common inquiries like order status, returns, scheduling, billing questions, ride bookings, and more, and reducing missed calls and hold times. It arrives with preconfigured AI workflows and integrations, eliminating the need for coding or building call flows, and can be deployed quickly with tools that analyze existing call patterns (“Listen Mode”) and then activate automation intents based on real data. Flip integrates with existing telephony and CRM systems, supports over 80 native integrations, and offers analytics for customer satisfaction and revenue insights.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Infinitus is ideal for healthcare organizations, including payors, providers, pharmaceutical companies, and specialty pharmacies, looking for AI-driven solutions to streamline administrative tasks, improve employee performance, and scale operations without increasing staff
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Audience
Businesses with high call volume customer support channels that want to automate routine phone interactions using voice AI
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInfinitus
Founded: 2019
United States
www.infinitus.ai/product/ai-copilots/
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Company InformationFlip
Founded: 2018
United States
flipcx.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Asterisk
Attentive
Autocab
Avaya Cloud Office
Broadvoice
Fulfil
Gladly
Graphite
Happy Returns
Influx
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Integrations
Asterisk
Attentive
Autocab
Avaya Cloud Office
Broadvoice
Fulfil
Gladly
Graphite
Happy Returns
Influx
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