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About

FastHelp is a Windows Help File Generator that produces online and offline documentation. Compile to any of the following formats, all from a single source editor. That means you type once then compile to whatever format you need. Watch the video further down this page to see how intuitive FastHelp is. Below is a list of compile formats that FastHelp produces. Time and again we’ve been chosen over our competitors because FastHelp saves you time and money by being incredibly intuitive and productive. Why spend your valuable time on steep learning curves with other products when you can create a fully functional help file in under One Minute with Fast-Help. Then all you have to do is type in the help text. We have a loyal customer base that range from independent developers to companies like, NASA, General Motors, 3M and Motorola.

About

Folge - is a fast tool for creating step-by-step guides, tutorials, lessons and documentation. It is a desktop tool to capture steps with every click of the mouse, customize screenshots, create annotations, and generate the final guide in HTML, Word Document, PDF, PowerPoint slides, and more. This app is suitable for anyone who wants to help others easily navigate products, applications, training, tasks, or any process. The whole process is as easy as following: - Take screenshots of apps, any selected area on your desktop or fullscreen. Pause, adjust, and resume. Screenshots with every click. - Give each step a name and description. Reorder them, hide them, and add new ones on the fly. Organize guides in projects. - Bring more details to screenshots by adding shapes, arrows, lines, and text. Blur out sensitive information. Add step icons for multi-step instructions. - Export with one click to simple HTML, ready to be published to your help desk, rich HTML, PDF, and more

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

File generator platform for companies wanting to produce online and offline documentation

Audience

Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, and Government

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299 one-time payment
Free Version Not Supported
Free Trial Not Supported

Pricing

$110/user
110 USD per license
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 4.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Easy to use tool. Fast and Intuitive. Bug free. Able to generate help files very quickly. Different formats can be generated.

Cons

  • Their support desk response is pathetic. Thy are not interested in resolving issues.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

FastHelp
United Kingdom
www.fast-help.com

Company Information

Folge
Founded: 2020
Germany
folge.me

Alternatives

Alternatives

Trace

Trace

Tracework.ai
GenHelp

GenHelp

FraserSoft
HelpXplain

HelpXplain

Help+Manual
FlowShare

FlowShare

miraminds GmbH
Dr.Explain

Dr.Explain

Indigo Byte Systems

Categories

Categories

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Not Supported
Multi-Format Output Supported
Offline Editing Supported
Preview Output Supported
Screenshot Tool Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Not Supported
Version Control Not Supported

Work Instructions Features

Branding & Style Sheets Supported
Content Management System Supported
Drag and Drop Supported
Dynamic Tags Not Supported
Employee Feedback Not Supported
Guide Approval Workflows Not Supported
Media Editor Supported
Multi-Brand Publishing Not Supported
Rich Text Editor Supported
SSO (SAML) Not Supported
Translations Not Supported
User Management Supported
Version Control Not Supported

Integrations

Confluence Not Supported
Help Scout Not Supported
Zendesk Not Supported

Integrations

Confluence Supported
Help Scout Supported
Zendesk Supported
Claim FastHelp and update features and information
Claim FastHelp and update features and information
Claim Folge and update features and information
Claim Folge and update features and information