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About

Our platform was built using the input and ideas of a variety of specialists to make the ideal patient engagement solution for your practice. Learn why we’ve been rated the best telemedicine software on the market for 2 years in a row. Smart Technology. Smarter Health. Our platform covers three verticals- allowing providers to grow their practice through a variety of modalities. On-Demand: New Patients See patients in our Digital Health Clinic on YOUR own time and get PAID! Access conveniently from your smartphone, computer or tablet. Engagement: Existing Patients Use our platform as a digital extension of your office! See your existing patients remotely and setup remote patient monitoring with our line of Bluetooth-enabled medical devices. P2P: Connect with Specialists. Our Provider to Provider technology allows Specialists, General Practice and other Clinicians. to work jointly on patients.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Health practitioners looking for an all-in-one turn-key digital clinic in the cloud

Audience

Healthcare providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per user, per month
Free Version
Free Trial

Pricing

$499.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • Easy to use software (blows away the complicated EHRs I was used to). Great training and educational content. 24/7 staff support.

Cons

  • Overwhelming sometimes but as long as you stay focused and keep your eye on the prize, you'll be just fine!

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FaceMyDoc
Founded: 2018
United States
www.facemydoctor.com

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

 TeleDent

TeleDent

MouthWatch
Service Center

Service Center

Office Ally
Doctor Dekhao

Doctor Dekhao

Durbin Labs
Foothold

Foothold

Foothold Technology

Categories

Categories

Telemedicine Features

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Revenue Cycle Management Features

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Integrations

AGS AI Platform
Adonis
Arrendale Associates
Calvient
CareBridge
CareEco
CredentialingSpectrum
CrelioHealth
DocSpera
Flip
Infinx
MedEvolve
Prevounce
Qvera Interface Engine
RevMaxx AI
Rimidi
ScribeHealth
TeleRay
XpertCoding
iCareBilling

Integrations

AGS AI Platform
Adonis
Arrendale Associates
Calvient
CareBridge
CareEco
CredentialingSpectrum
CrelioHealth
DocSpera
Flip
Infinx
MedEvolve
Prevounce
Qvera Interface Engine
RevMaxx AI
Rimidi
ScribeHealth
TeleRay
XpertCoding
iCareBilling
Claim FaceMyDoc and update features and information
Claim FaceMyDoc and update features and information
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Claim eClinicalWorks and update features and information