SmartCar

SmartCar

INSOFTDEV Mobility
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About

A modern solution for ground transportation that includes both taxis and PHVs. Book cars on demand or in advance through the app or online. Seamlessly manage your customized account from the dashboard and view detailed reports anytime, giving you time back to focus on what’s important to your business. Whether you're heading to a meeting or travelling to the airport, get your employees where they need to go safely and securely with FREE NOW for Business. Your local, licensed driver has the knowledge to get you where you need to go when you need to get there. Sail through traffic in the bus lane, or pre-book up to 4 days in advance. With factory installed partitions and spacious back seat, feel safe wherever you're headed. Safe, fast and reliable as all black cabs, only greener. Knowledgeable drivers, factory installed partitions and spacious back seats come as standard. FREE NOW has the largest electric black cab fleet in London, so sit back, relax and get there greener.

About

SmartCar Cloud Dispatch System by INSOFTDEV Mobility is a powerful, cloud-based platform designed to help startups, enterprises, and municipalities launch, scale, and optimize taxi, ride-hailing, and shuttle services worldwide. Key Features: - Advanced Dispatch Software powered by a reliable Amazon cloud-based infrastructure for seamless performance. - Intelligent Automation for driver assignments, accounting, and invoicing—reducing operational overhead. - Regular Software Updates to ensure continuous access to the latest features and enhancements. - With cutting-edge tools and real-time functionalities, SmartCar transforms transportation management, offering a scalable, efficient, and data-driven solution for modern mobility services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need an employee transport solution or individuals that need a rideshare app

Audience

At INSOFTDEV, we are committed to transforming the taxi industry with innovative, technology-driven solutions. Our focus is on advanced taxi dispatch systems that enhance efficiency, automation, and scalability for modern transportation services.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$10/driver/month
There are 2 pricing options:
- standard on a monthly subpscription. On a monthly subscriptions the price can be per driver or per number of monthly booking are processed (no matter of the drivers number)

- on premises (enteprise) - installation on the client premises (contact for details)
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.5 / 5
ease 1.6 / 5
features 1.8 / 5
design 2.2 / 5
support 1.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • N/A.
  • Every time I use the free now application, was not able to find a taxi!!! Further more 2 times, the taxi driver supposed to were coming but never appears in the spot
  • Only pros is that you learnt hardest not to trust big big words. Never had such bad experience in UK.
  • Driver and travel, everything was ok before payment execution, because my users rights were violated.
  • This is a tricky one, I guess sometimes the taxi actually turns up..... But honestly we would all be better off if the taxi didn't turn up and we just use UBER instead.

Cons

  • Getting blocked on prebookings out of the blue Being accused in the past for things I didn't do
  • Very bad Service, it is unavailable every time I call taxi drivers
  • Unfortunately there is "no star" option for these frauds. So on app its displayed £80-£107 for a trip from BN213hX to RH60BE. Note: we verified all others (Uber, Bolt..) and got the best fare on FREE NOW. Then driver charges £140 saying that we must ask refund from free. They gave a big explanation on fare can change but 40%? This is a scam. If you mentioned only once about real price, we would not choose this crappy service.
  • Public offer is failed and the company was unfair.
  • Everything. They charge way too much. I've previously paid a 5 euro "technology fee" on a few occasions, on top of the metered fare. Most recently the "technology fee" has gone up. But they didn't bother informing anyone, customers or drivers. They definitely do not have customer safety in mind. They don't seem to have any way of tracking their drivers, so if one attacked a customer free now wont be following up. Their customer service is offensive. As an already frustrated customer, I shouldn't have to deal with customer service.

Pros & Cons from Real Users

Pros

  • Very easy to use.

Cons

  • When you have a low network signal it crashes.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FREENOW
Founded: 2009
Germany
free-now.com

Company Information

INSOFTDEV Mobility
Founded: 2015
United Kingdom
insoftdev.com

Alternatives

Alternatives

Taxi On The Go

Taxi On The Go

2Base Technologies
Onde

Onde

Ondemand Apps OÜ
Uber for Business

Uber for Business

Uber Technologies
Cabookie

Cabookie

Negup Solution

Categories

Gig Economy Supported
Rideshare Supported

Categories

Mobility Supported
Rideshare Supported
Taxi Dispatch Supported

Mobility Features

App Management Supported
Barcode Scanning Supported
Compliance Management Not Supported
Content Management Supported
Data Collection Supported
Data Management Supported
File Management Supported
Forms Automation Supported
Mobile Messaging Supported
Remote Access Not Supported
Remote Systems Monitoring Supported

Taxi Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

Amazon EC2 Not Supported
Amazon SES Not Supported
Booking.com Not Supported
Elasticsearch Not Supported
Google Not Supported
GraphHopper Directions API Not Supported
Mailjet Not Supported
Microsoft Entra ID Not Supported
Optimus MIS Not Supported
Plivo Not Supported
Redis Not Supported
Revolut Not Supported
SendGrid Not Supported
Stripe Not Supported
VoIP Office Not Supported
Vonage Communications APIs (Nexmo) Not Supported
WEBFLEET Not Supported
WordPress Not Supported
tawk.to Not Supported

Integrations

Amazon EC2 Supported
Amazon SES Supported
Booking.com Supported
Elasticsearch Supported
Google Supported
GraphHopper Directions API Supported
Mailjet Supported
Microsoft Entra ID Supported
Optimus MIS Supported
Plivo Supported
Redis Supported
Revolut Supported
SendGrid Supported
Stripe Supported
VoIP Office Supported
Vonage Communications APIs (Nexmo) Supported
WEBFLEET Supported
WordPress Supported
tawk.to Supported
Claim FREENOW and update features and information
Claim FREENOW and update features and information
Claim SmartCar and update features and information
Claim SmartCar and update features and information