Fax.Plus

Fax.Plus

Alohi
eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
+
+

Related Products

  • Medsender
    28 Ratings
    Visit Website
  • Fax.Cloud
    1 Rating
    Visit Website
  • Notifyre
    64 Ratings
    Visit Website
  • Hyperproof
    350 Ratings
    Visit Website
  • Feroot
    33 Ratings
    Visit Website
  • ManageEngine ADAudit Plus
    629 Ratings
    Visit Website
  • 3CX
    1,237 Ratings
    Visit Website
  • MOVEit
    625 Ratings
    Visit Website
  • Polonious
    2 Ratings
    Visit Website
  • Diplomat Managed File Transfer
    59 Ratings
    Visit Website

About

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO).

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes that need an online fax solution

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$6.99 per month
For more details contact us
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.2 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.0 / 5

Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • FAX.PLUS is very easy to use, even for non tech savvy users. It is secure, reliable and is fairly inexpensive compare to other fax solutions.
  • For us, the security measurements taken by FaxPlus was the most advantage against other providers. It meets all our requirements in terms of compliance and security, and also offer multiple enterprise-grade features to manage our faxing requirements with ease.
  • Super easy to use email to fax features with the option to access all our documents stored fully encrypted in our archive.
  • Nice features. It worked well for low volume. Integrations with Google. Reliability. Just hope you don't need more than about 400 pages per month.

Cons

  • There is no live chat support, it is only by email.
  • Although the support is always responsive, but having a live support would be more useful.
  • We used to have an issue with faxing our disclaimer content (our email signature) along with the attached files, but it has been resolved now.
  • FAX.PLUS WILL NOT PORT YOUR FAX NUMBER IF YOU BUY THE NUMBER FROM THEM ORIGINALLY. We outgrew their pricing plan (needed a greater-volume plan) and they would not, after six attempts, port our number to a new provider. I know that they easily can because I talked to Inteliquent, who owns the number, and they said all it takes is a PIN number to be released and the port could be finished very easily. The response from Fax.Plus: "I am very sorry, once again, but unfortunately, the numbers purchased from FAX.PLUS are not portable as per our terms of service. Please let me know if you have any other questions."

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Alohi
Founded: 2015
Switzerland
www.fax.plus/

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com

Alternatives

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
Fax.Plus

Fax.Plus

Alohi

Categories

Fax Server Supported
HIPAA Compliance Supported
Online Fax Supported

Categories

Fax Server Supported
Online Fax Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Not Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

HIPAA Compliance Features

Access Control / Permissions Supported
Audit Management Supported
Compliance Reporting Supported
Data Security Supported
Documentation Management Supported
For Healthcare Supported
Incident Management Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Integrations

8am CasePeer Not Supported
Axis LMS Supported
Consensus Harmony Not Supported
Dropbox Supported
DynaFile Not Supported
Gmail Supported
Google Drive Supported
Google Workspace Supported
Indent Supported
Lyniate Corepoint Not Supported
Microsoft 365 Supported
Microsoft Word Supported
Okta Supported
OneLogin Supported
OptiMantra Not Supported
Rhapsody Not Supported
Slack Supported
Wufoo Supported
Zapier Supported
iCloud Supported

Integrations

8am CasePeer Supported
Axis LMS Not Supported
Consensus Harmony Supported
Dropbox Not Supported
DynaFile Supported
Gmail Not Supported
Google Drive Not Supported
Google Workspace Not Supported
Indent Not Supported
Lyniate Corepoint Supported
Microsoft 365 Not Supported
Microsoft Word Not Supported
Okta Not Supported
OneLogin Not Supported
OptiMantra Supported
Rhapsody Supported
Slack Not Supported
Wufoo Not Supported
Zapier Not Supported
iCloud Not Supported
Claim Fax.Plus and update features and information
Claim Fax.Plus and update features and information
Claim eFax Corporate and update features and information
Claim eFax Corporate and update features and information