Extole vs. Wooly Comparison


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About Fight skyrocketing paid media costs by turning your customers into a primary vehicle for acquisition, awareness, and activation with Extole. Our enterprise referral platform and team of experts create customized advocacy and referral programs, enabling brands to drive engagement with existing customers, acquire new customers, and generate an essential and unique first-party data source. The platform's advanced capabilities ensure companies get the most out of their referral programs. Leverage custom events, profiles, and attributes to enable dynamic, audience-specific referral experiences. Use first-party data to tailor customer segment messaging, rewards, and engagement strategies. Use our flexible APIs to build management capabilities and consumer experiences–headlessly or hybrid. We have all the tools you need to build scalable, secure, and high-performing referral programs. Book a demo to see how Extole can unlock the full potential of your customer advocacy programs.		About Scale your advocacy marketing efforts. Build your brand, maintain authenticity, and grow a new marketing channel. There is more to marketing than just paid advertising. Build long-term relationships that generate awareness, content and sales with people who want to help you grow. Organize your most important relationships into one centralized platform. Easily see who is talking about you and what they are saying. See sales, social posts, content, purchases, and other details for each person in your community. Connect your eCommerce, social accounts, emails, and applications for a complete picture. With Wooly, customers build deep connections with the brands that they love, turning them into raving fans and die-hard loyalists. As a brand, you should be able to empower these customers to engage with and share your brand.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Retailers, consumer brands, telecom companies, and financial services companies		Audience All-in-one platform to build real relationships for marketing teams
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. We offer customized pricing tailored to your business’s unique needs, goals, and usage. Our team works closely with each customer to design a plan that fits your organization. Contact us for a personalized quote. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.9 / 5 design 4.6 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros from Real Users Pros It was really easy to setup, the team was very responsive and we are able to have a custom API integration with little effort. I have only been using Extole for almost a year after being transferred and I worked with two amazing CSMs who have been helping me navigate around and share insights regarding our program. They are very responsive and really helpful even on short notice/ urgent changes! Straightforward integration; developer-friendly options; flexible customization; excellent technical support. Great guidance and support from onboarding through program optimizations. Customizable programs and capabilities. Extole provides amazing services to our brand, diligently and proactively making recommendations and working to provide the ultimate experience for Refer a Friend for our websites. Extole had our refer-a-friend program set up in just a few days. Their customer service and tech team are first-class. We love how their support team continues to suggest ways to improve conversions and they have been willing to A/B test ideas to make sure we are going with the best option. Their refer-a-friend program is completely seamless and it requires very little effort to run after the initial setup is complete. Extole is such an easy way to enhance our customer engagement and increase site traffic. We've participated in their refer-a-friend program for years and they are always quick to point out ways to tweak and augment what is already a great offering. -Proactive in offering solutions -Helps with a lot of the heavy lifting, where possible of course. -Flexible team with flexible solutions. I have always enjoyed working with Extole on launching new programs and maintaining them. They are great at being responsive, as well as making it as streamlined as possible to bring campaigns to launch. The tool is extremely user-friendly and is easy to familiarize yourself with. Similarly, the program is reliable and more or less runs itself - you don't have to be constantly hands on with it from a day-to-day perspective.		Pros & Cons from Real Users Pros The false promise is the best part. The hope that this product would work was my favorite time using it. Cons The product didn't integrate with my website. I paid an extra $500 for an "integration fee" with the promise that the tool would be integrated without me having to worry about anything. Despite paying that fee and monthly subscription fees has not prompted the service desk with any action to ensure that the tool is actually working. Customer service and functioning products are not a priority for this team. I've worked in the IT industry for years and have never seen such disappointing priorities. Any software developer knows that the value you bring your customers is paramount.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Extole Founded: 2009 United States www.extole.com		Company Information Wooly Founded: 2015 United States www.wooly.com
Alternatives Mention Me		Alternatives GRIN
Staffing Referrals		Later Influence Later
Fivestars Fivestars Loyalty		Duel
Duel		Collabz
Referral Factory View All		Sideqik View All
Categories Affiliate AI Marketing Brand Advocacy Customer Advocacy Customer Engagement Customer Loyalty Influencer Marketing Referral		Categories Influencer Marketing
Influencer Marketing Features Campaign Management CRM Faceted Search / Filtering Influencer Discovery Payment Tracking ROI Tracking Social Media Monitoring Show More Features Affiliate Features Affiliate Management Affiliate Tracking Banner Management Commission Management Contest Management Coupon Management Email / Newsletter Communication Fraud Detection Multi Level Marketing (MLM) Multi-Language Social Sharing Customer Advocacy Features Advocate Management Campaign Management Communication Management Community Management Gamification Referral Tracking Reporting/Analytics Rewards Program Social Engagement Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management Referral Features Affiliate Marketing Campaign Management Contact Management Employee Referral Management Feedback Management Lead Engagement Loyalty Program Referral Tracking Rewards Management
Integrations Amplitude BigCommerce Blackhawk Network Cordial HubSpot CRM Jack Henry Business Banking Magento Okta Optimove PayPal PowerReviews Q2 RudderStack Salesforce Agentforce Commerce Salesforce Agentforce Marketing Service Center SessionM Shopify Tremendous Twilio Show More Integrations View All 37 Integrations		Integrations Amplitude BigCommerce Blackhawk Network Cordial HubSpot CRM Jack Henry Business Banking Magento Okta Optimove PayPal PowerReviews Q2 RudderStack Salesforce Agentforce Commerce Salesforce Agentforce Marketing Service Center SessionM Shopify Tremendous Twilio Show More Integrations
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