Extole vs. Quantum 360 Comparison


Extole	Quantum 360 BI WORLDWIDE CANADA	+	+
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About Extole is an enterprise offer management platform powering personalized incentive programs across the entire customer lifecycle. Leading B2C brands choose Extole to build and optimize loyalty, referral, ambassador, promotional, and offer programs at scale. Highly configurable and AI-accessible, Extole fits seamlessly into every team’s agentic workflow through MCP and CLI access, plus an in-platform AI assistant. Marketers build and track intelligent offer programs that motivate action. Product teams embed personalized offers into digital experiences to drive engagement and growth. Developers extend the platform through APIs, SDKs, and partner integrations. Behind every campaign, Extole orchestrates creative content, rules, and reward fulfillment, dynamically adapting each offer to the audience and channel. Our enterprise-grade infrastructure ensures every offer is delivered securely, accurately, and reliably. Build your next offer program with Extole.		About Are you ready to take your audience across every stage of engagement? Look no further than Quantum360. With a robust and responsive design, it escalates loyalty and drives engagement like no other platform. Quantum360 is BI WORLDWIDE’s premier lifecycle marketing solution — and it works hard for that distinction. With powerful features and an adaptable design, it changes the game in more ways than one. We can help identify your needs and tailor programs to carry out your brand’s unique vision. Quantum360 is powerful enough to guide your audience across every lifecycle stage — all while staying true to your brand promise. From acquire to amplify, BIW takes your customers on a journey that escalates loyalty and drives engagement.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Retailers, consumer brands, telecom companies, and financial services companies		Audience Organizations searching for a Customer Loyalty platform
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing We offer customized pricing tailored to your business’s unique needs, goals, and usage. Our team works closely with each customer to design a plan that fits your organization. Contact us for a personalized quote. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.9 / 5 design 4.6 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros It was really easy to setup, the team was very responsive and we are able to have a custom API integration with little effort. I have only been using Extole for almost a year after being transferred and I worked with two amazing CSMs who have been helping me navigate around and share insights regarding our program. They are very responsive and really helpful even on short notice/ urgent changes! Straightforward integration; developer-friendly options; flexible customization; excellent technical support. Great guidance and support from onboarding through program optimizations. Customizable programs and capabilities. Extole provides amazing services to our brand, diligently and proactively making recommendations and working to provide the ultimate experience for Refer a Friend for our websites. Extole had our refer-a-friend program set up in just a few days. Their customer service and tech team are first-class. We love how their support team continues to suggest ways to improve conversions and they have been willing to A/B test ideas to make sure we are going with the best option. Their refer-a-friend program is completely seamless and it requires very little effort to run after the initial setup is complete. Extole is such an easy way to enhance our customer engagement and increase site traffic. We've participated in their refer-a-friend program for years and they are always quick to point out ways to tweak and augment what is already a great offering. -Proactive in offering solutions -Helps with a lot of the heavy lifting, where possible of course. -Flexible team with flexible solutions. I have always enjoyed working with Extole on launching new programs and maintaining them. They are great at being responsive, as well as making it as streamlined as possible to bring campaigns to launch. The tool is extremely user-friendly and is easy to familiarize yourself with. Similarly, the program is reliable and more or less runs itself - you don't have to be constantly hands on with it from a day-to-day perspective.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Extole Founded: 2009 United States www.extole.com		Company Information BI WORLDWIDE CANADA Founded: 2010 Canada www.biworldwide.com/customer-loyalty/loyalty-marketing/Quantum-360/
Alternatives Mention Me		Alternatives Gratifi
Staffing Referrals		Quantum360 BI WORLDWIDE
Fivestars Fivestars Loyalty		Gofindo
Referral Factory		ebbo
Duel View All		Phaedon View All
Categories Affiliate AI Marketing Brand Advocacy Customer Advocacy Customer Engagement Customer Loyalty Influencer Marketing Referral		Categories Customer Loyalty
Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management Show More Features Affiliate Features Affiliate Management Affiliate Tracking Banner Management Commission Management Contest Management Coupon Management Email / Newsletter Communication Fraud Detection Multi Level Marketing (MLM) Multi-Language Social Sharing Customer Advocacy Features Advocate Management Campaign Management Communication Management Community Management Gamification Referral Tracking Reporting/Analytics Rewards Program Social Engagement Influencer Marketing Features Campaign Management CRM Faceted Search / Filtering Influencer Discovery Payment Tracking ROI Tracking Social Media Monitoring Referral Features Affiliate Marketing Campaign Management Contact Management Employee Referral Management Feedback Management Lead Engagement Loyalty Program Referral Tracking Rewards Management		Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management
Integrations Adobe Analytics Adobe Marketo Engage BigCommerce Blackhawk Network Boulevard Branch Braze Cordial Jack Henry Business Banking Klaviyo Magento Optimove Q2 RudderStack Segment SessionM Shopify Tealium Customer Data Hub Tremendous Zapier Show More Integrations View All 37 Integrations		Integrations Adobe Analytics Adobe Marketo Engage BigCommerce Blackhawk Network Boulevard Branch Braze Cordial Jack Henry Business Banking Klaviyo Magento Optimove Q2 RudderStack Segment SessionM Shopify Tealium Customer Data Hub Tremendous Zapier Show More Integrations
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