+
+

Related Products

  • rezStream Cloud PMS
    120 Ratings
    Visit Website
  • SiteMinder
    257 Ratings
    Visit Website
  • Pipedrive
    10,133 Ratings
    Visit Website
  • Lodgify
    4,725 Ratings
    Visit Website
  • VisitUs Reception
    81 Ratings
    Visit Website
  • Act!
    40 Ratings
    Visit Website
  • Creatio
    463 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • TablesReady
    85 Ratings
    Visit Website
  • Bookinglayer
    139 Ratings
    Visit Website

About

More and more emails are read on a smartphone, whereas the final reservation is often made on a computer. The outcome is that you can't usually track all the turnover generated by your email campaigns. Thanks to our tracking system, all the reservations triggered by your emailing campaigns are correctly identified, whether they are instantaneous or after a few days, whether they were made on one or more different devices (computer, tablet, etc.). Currently 30% to 40% of travellers do not report their problems to your reception team. Result: they don't say anything but they leave your hotel dissatisfied, and then you end up with a negative comment online. A database of unique guest details that centralises all the data pertaining to each of your guests. Use of unique contact details (email address, phone number, passport number) to merge duplicate guest files.

About

Our digital tipping platform puts more money in the pockets of your service employees while providing valuable guest feedback. Digital tipping adds to employee pay without negatively impacting your hotel’s wage rate. Our customizable tipping confirmation screen allows guests to rate their experience and leave a comment. Cashless guests enter a tip on their smartphone browser, rate their experience, and leave a comment, all in about 30 seconds. Every tip is documented for transparency, accuracy, and security. Guests tip using Apple Pay, Google Pay, or credit card right from their smartphone. Reinventing the way to tip for great service, say hi to an enterprise digital tipping platform that employees and guests love, made by buku. The digital tipping platform uses a browser and does not require any download to be able to send a tip. When calculating the tips that are received, buku can configure the tip rules to match your policy at your business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

CRM for hotels wanting to control guest relationship before, during, and after their stay

Audience

Hotels in search of a digital tipping platform for their employees

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€2.5 per room per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Experience Hotel
Founded: 2013
United States
www.experience-hotel.com

Company Information

buku
bukuglobal.com

Alternatives

Alternatives

Gratitude

Gratitude

Unifocus
TRACK CRM

TRACK CRM

TRACK Hospitality Software
Canary Digital Tipping

Canary Digital Tipping

Canary Technologies
SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources
Concilio

Concilio

Concilio Labs

Categories

Categories

Integrations

Apple Pay
Google Pay

Integrations

Apple Pay
Google Pay
Claim Experience Hotel and update features and information
Claim Experience Hotel and update features and information
Claim buku and update features and information
Claim buku and update features and information