Related Products
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About
More and more emails are read on a smartphone, whereas the final reservation is often made on a computer. The outcome is that you can't usually track all the turnover generated by your email campaigns. Thanks to our tracking system, all the reservations triggered by your emailing campaigns are correctly identified, whether they are instantaneous or after a few days, whether they were made on one or more different devices (computer, tablet, etc.). Currently 30% to 40% of travellers do not report their problems to your reception team. Result: they don't say anything but they leave your hotel dissatisfied, and then you end up with a negative comment online. A database of unique guest details that centralises all the data pertaining to each of your guests. Use of unique contact details (email address, phone number, passport number) to merge duplicate guest files.
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About
Our digital tipping platform puts more money in the pockets of your service employees while providing valuable guest feedback. Digital tipping adds to employee pay without negatively impacting your hotel’s wage rate. Our customizable tipping confirmation screen allows guests to rate their experience and leave a comment. Cashless guests enter a tip on their smartphone browser, rate their experience, and leave a comment, all in about 30 seconds. Every tip is documented for transparency, accuracy, and security. Guests tip using Apple Pay, Google Pay, or credit card right from their smartphone. Reinventing the way to tip for great service, say hi to an enterprise digital tipping platform that employees and guests love, made by buku. The digital tipping platform uses a browser and does not require any download to be able to send a tip. When calculating the tips that are received, buku can configure the tip rules to match your policy at your business.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
CRM for hotels wanting to control guest relationship before, during, and after their stay
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Audience
Hotels in search of a digital tipping platform for their employees
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€2.5 per room per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationExperience Hotel
Founded: 2013
United States
www.experience-hotel.com
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Company Informationbuku
bukuglobal.com
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Categories |
Categories |
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Integrations
Apple Pay
Google Pay
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