Matrix by M1 IntelM1 Intel
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Related Products
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About
More and more emails are read on a smartphone, whereas the final reservation is often made on a computer. The outcome is that you can't usually track all the turnover generated by your email campaigns. Thanks to our tracking system, all the reservations triggered by your emailing campaigns are correctly identified, whether they are instantaneous or after a few days, whether they were made on one or more different devices (computer, tablet, etc.). Currently 30% to 40% of travellers do not report their problems to your reception team. Result: they don't say anything but they leave your hotel dissatisfied, and then you end up with a negative comment online. A database of unique guest details that centralises all the data pertaining to each of your guests. Use of unique contact details (email address, phone number, passport number) to merge duplicate guest files.
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About
Matrix by M1 Intel is the hotel sales CRM built for multi-property management. Modern alternative to Delphi and STS Cloud that hotel management companies actually want to use. Centralizes leads from Engine, Meeting Broker, and brand portals into one inbox. Track group sales pipelines across your entire portfolio with real-time reporting. Built by hotel operators who understand the challenges of B2B sales. No more missed RFPs or scattered spreadsheets. Complete data ownership - you own your data, not your franchisor. Streamlines RFPs, Local Negotiated Rates, and group business workflows. Fast implementation with frictionless data migration from legacy systems. Designed for Sales Professionals, Sales Leadership, Revenue Managers, Operations Managers, and Principal/Asset Managers in the hospitality industry.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
CRM for hotels wanting to control guest relationship before, during, and after their stay
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Audience
Hotel management companies, multi-property hotel operators, independent hotels, branded hotels, hotel sales teams, revenue managers, operations managers, asset managers, hospitality industry B2B sales professionals
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€2.5 per room per month
Free Version
Free Trial
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Pricing
$299/hotel/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationExperience Hotel
Founded: 2013
United States
www.experience-hotel.com
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Company InformationM1 Intel
Founded: 2023
United States
m1intel.com
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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