Modem

Modem

Modem Intelligence
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About

Our offerings are tailored to meet the demands of everyday freight operations so that freight forwarders like you can optimize business processes and deliver unrivaled customer experience to your clients. We eliminate manual invoice reconciliation and processing of lengthy statements, empowering teams for efficient exception management and operational excellence. Our shipment visibility platform allows customers to easily track shipments, reducing your team's workload on updates. Achieve 99% data entry accuracy with AI training and quality assurance. Automate your accounting team's daily tasks, freeing them from manual work and allowing them to focus on customer service and operations. Monitor employee productivity, and track task status, deadlines, priority levels, accuracy, output, and time utilization for your team, so that nothing slips through the cracks. Outsource complex tasks requiring human expertise and gain full visibility of their productivity with our analytics.

About

Modem is an AI-enabled platform for freight forwarders that brings rate management, customer quoting, records and operational knowledge into workflows centered on the team’s inbox. It organizes carrier and contract rates imported from PDFs, spreadsheets and email, then helps prepare customer quotes from those rates. Teams can manage customer and contact records, tasks and quotes together while documenting procedures and the context behind pricing and customer relationships. Modem is designed to work alongside existing forwarding systems rather than requiring teams to replace them. It supports work across email and connected communication channels, helping sales, pricing and operations staff coordinate routine tasks and respond to quote requests. Freight forwarders can use the platform to centralize operational information, standardize internal processes and automate selected steps while retaining their current systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Freight forwarders in need of a tool to manage their automation, visibility, analytics, and offshoring operations

Audience

Freight forwarders and their sales, pricing and operations teams

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact vendor
Contact Modem for pricing.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Expedock
Founded: 2019
United States
www.expedock.com

Company Information

Modem Intelligence
Founded: 2025
United Kingdom
thinkmodem.com

Alternatives

Alternatives

CDM Web Freight

CDM Web Freight

CDM Software Solutions
Nexcade

Nexcade

Nexcade AI
Descartes Forwarder Enterprise Suite

Descartes Forwarder Enterprise Suite

Descartes Systems Group
NewageNXT

NewageNXT

Newage Software and Solutions
Sales Accelerator

Sales Accelerator

VoltusFreight

Categories

Categories

Freight Forwarding Supported

Integrations

CargoWise Supported
Gmail Not Supported
Magaya CRM Supported
Microsoft Excel Supported
Microsoft Outlook Not Supported
Microsoft PowerPoint Supported
Microsoft Word Supported
Shipthis Supported
Slack Not Supported
WhatsApp Not Supported

Integrations

CargoWise Not Supported
Gmail Supported
Magaya CRM Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Supported
Microsoft PowerPoint Not Supported
Microsoft Word Not Supported
Shipthis Not Supported
Slack Supported
WhatsApp Supported
Claim Expedock and update features and information
Claim Expedock and update features and information
Claim Modem and update features and information
Claim Modem and update features and information