Modem

Modem

Modem Intelligence
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About

Eurosender is a modern digital platform that connects shippers and logistics companies worldwide. Our centralized solution caters to every logistics requirement, providing access to the best transporters at discounted rates. We empower businesses to expand their reach and take full control of their logistics processes. To digitalize the traditional paper-based logistics industry, to empower companies to automatize their logistics operations, to help freight forwarders and transporters fill up their trucks, and to provide pre-negotiated quotes for anyone. At Eurosender, we developed a proprietary algorithm capable of matching specific requests with the perfect shipping solution at the lowest price. Our automatised platform compares thousands of quotes and services from the best international logistics companies in a matter of seconds, always showing our clients the best performing option for their route and preferred type of service.

About

Modem is an AI-enabled platform for freight forwarders that brings rate management, customer quoting, records and operational knowledge into workflows centered on the team’s inbox. It organizes carrier and contract rates imported from PDFs, spreadsheets and email, then helps prepare customer quotes from those rates. Teams can manage customer and contact records, tasks and quotes together while documenting procedures and the context behind pricing and customer relationships. Modem is designed to work alongside existing forwarding systems rather than requiring teams to replace them. It supports work across email and connected communication channels, helping sales, pricing and operations staff coordinate routine tasks and respond to quote requests. Freight forwarders can use the platform to centralize operational information, standardize internal processes and automate selected steps while retaining their current systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

A digital platform that connects shippers and logistics companies worldwide

Audience

Freight forwarders and their sales, pricing and operations teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact vendor
Contact Modem for pricing.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.2 / 5
features 1.1 / 5
design 1.2 / 5
support 1.1 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing. No pros. Horrible experience. Brought a lot of distress to me and my family. Avoid. Don't do it.
  • Support answer fast but wasn't Check the info.
  • Nothing - THERE ARE NO PROS SINCE THE COMPANY IS A SCAM. They take your money and do not provide the service promised.
  • They can not do what they promised to do and have given me headaches contacting them everyday for 2 weeks.
  • NOTHING there is no a PROS, They are just scammer that doesn't give a heck about you or your problem, i'm sure they lost my package and won't refund me money.

Cons

  • Avoid Eurosender at all costs. Paid €517 upfront for a simple shipment of 11 boxes. Courier showed up unprepared and left. It’s been 3 weeks of lies, excuses, and zero resolution. I’ve called over 10 times, emailed multiple agents, and even filed an official complaint — all I get is blame-shifting and delays. Now they want to charge 2.5x more to rebook what they failed to deliver the first time. This is not a logistics company, it’s a customer service black hole. Currently escalating to ECC-Net and EU consumer protection for breach of contract. Save yourself the stress. Eurosender is a complete disaster.
  • The package was smashed, and no one informed me! Collection time from 9 to 18. I was all day long at Home Many days and Nobody comes!
  • I payed for a pick up and shipping of a box. The currier never came to pick it up and I had to stay at home to wait for 8 hours 6 days in a row!! I spoke to both EUROSENDER and the local currier about 20 times and no one offered any help and EUROSENDER will not refund me for the money I payed even if they have not done their job. The company seems to be a real SCAM, taking peoples money for a service they do not deliver in the end. So it's just "free" money for them. DO NOT USE EUROSENDER.
  • No proper communication among themselves … delay for weeks and the person who paid the price should wait for so long to deliver.
  • THEY ARE NOT DELIVERING MY PACKAGE, I SENT a suitcase of 30kg, full of all my life because i moved abroad, now the delivery is not coming, nobody can help me neither the customer service of Eurosender neither DPD, it's 14 days i'm out of my country without clothes or anything , the customer service ghosts me a lot of time i contact them everyday but they just say "Yeah everything will be fine" THEN DO NOTHING

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Eurosender
Founded: 2014
Slovenia
www.eurosender.com

Company Information

Modem Intelligence
Founded: 2025
United Kingdom
thinkmodem.com

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Categories

Freight Forwarding Supported
Shipping Supported

Categories

Freight Forwarding Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Integrations

Gmail Not Supported
Microsoft Outlook Not Supported
Slack Not Supported
WhatsApp Not Supported

Integrations

Gmail Supported
Microsoft Outlook Supported
Slack Supported
WhatsApp Supported
Claim Eurosender and update features and information
Claim Eurosender and update features and information
Claim Modem and update features and information
Claim Modem and update features and information