Related Products
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About
EthOS gives companies a lens into the everyday lives of their customers, consumers, and employees. By seeing how people interact with products and services in real-world situations, companies are able to identify hidden problems, unearth new opportunities, and better understand the needs of their customers. Picture and video-based tasks allow you to be in-the-moment with participants, and live chat functionality helps you derive deeper understanding through real-time probing. Easily analyze and organize participant entries on Ethos’s intuitive dashboard. Out of the box reports, along with automated transcriptions, sentiment, and tone analysis help you uncover themes and insight more efficiently. EthOS is a simple to use DIY tool, but our team of researchers are available to offer a helping hand or take on full-service projects.
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About
At ethosIQ we collect, correlate, and leverage disparate data across multiple platforms in real-time. ethosIQ takes big data and transforms it into actionable insights at your fingertips. Dare to demo to discover the endless data possibilities. ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view. CEP enables you to identify and resolve data integrity issues across disparate sources to provide consistently, value-add reporting insights. These insights allow your organization to effectively improve the management of your resources, enhance customer experience and improve relationships in servicing customers via the contact center channels. CEP gathers both real-time and historical data to showcase a full data journey, providing a complete customer experience story in one place.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
The platform is best suited for companies who do the following: UX, Product Testing, Ethnography, Diary Studies, Qualitative/Remote Qualitative research, Exploratory and Discovery Research, CX, HX, EX, Customer Experience
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Audience
Enterprises searching for a solution to collect, correlate and leverage disparate data across multiple platforms
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1500
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEthOS
United States
www.ethosapp.com
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Company InformationethosIQ
Founded: 2009
United States
www.ethosiq.com/customer-engagement-platform/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Avaya Cloud Office
Calabrio Quality Management
Continuum PSA
Genesys Cloud CX
Google Cloud Platform
NICE Actimize
Oracle Cloud Infrastructure
Verint Predictive Modeling
Verizon Cloud
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Integrations
Avaya Cloud Office
Calabrio Quality Management
Continuum PSA
Genesys Cloud CX
Google Cloud Platform
NICE Actimize
Oracle Cloud Infrastructure
Verint Predictive Modeling
Verizon Cloud
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