Related Products
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About
Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.
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About
A new-generation comprehensive cloud hospitality platform. iLumio allows the management of relations with hotel guests at every stage of interaction, from the moment of the room booking, through the selection of entertainment during their stay, use of mobile check-in and digital locks, to the final stage, check out. iLumio Mobile Concierge is the most advanced digital hotel guest service system available on mobile devices. It allows for the management the relationship with the guest at every stage of his stay, from booking, through check-in, customizing preferences, the actual stay, to checking out and return journey support. iLumio Valet, a multimedia digital entertainment and service system, is the most advanced product on the market in the area of digital guest service accessible from hotel TVs. It is complemented by a dedicated application on the tablet available in the guest’s room. All of this allows for efficient management of room automation and communication with staff.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hotels and resorts, from independent hotels to hotel groups
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Audience
Hotels interested in a cloud hospitality platform to manage their guests at every stage of interaction
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingPlans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEstevano
Founded: 2026
Spain
estevano.com
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Company InformationiLumio
Poland
ilumioapp.com
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Categories |
Categories |
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Integrations
OPERA Cloud PMS
Not Supported
WhatsApp
Not Supported
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