Related Products
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About
Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.
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About
eRoom Suite is a comprehensive omnichannel communication system designed to enhance guest experiences and increase hotel profitability. It offers over 16 plug-and-play tools that personalize each stage of the customer journey according to individual preferences. Key features include eRoom CRM for tailored service offerings, eRoom PMS for automating hotel functions, eRoom ERP for accounting and administrative tasks, and eRoom BI for advanced analytics. Additional tools like eRoom Cast, eRoom Hotspot, and eRoom Signage further enrich the guest experience. By collecting valuable guest data, eRoom Suite enables hotels to execute more effective marketing campaigns, potentially increasing upselling and cross-selling opportunities by over 30%. Clients have reported up to an 8% increase in asset profitability and significant time savings in back-office tasks. The suite's integration capabilities and user-friendly design make it a versatile solution for hotels.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels and resorts, from independent hotels to hotel groups
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Audience
Hotels seeking a solution to enhance guest experiences and boost profitability through integrated, personalized communication solutions
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingPlans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationEstevano
Founded: 2026
Spain
estevano.com
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Company InformationeRoom Suite
Founded: 1991
Spain
www.eroomsuite.com
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Categories |
Categories |
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Integrations
OPERA Cloud PMS
Not Supported
WhatsApp
Not Supported
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