Snapstay

Snapstay

Snapstay OÜ
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+

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About

Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.

About

Snapstay is a cloud-based hotel management platform for independent and boutique hotels. It combines reservation and room management, rate and availability controls, guest profiles, payment workflows, a direct booking engine, and distribution to connected booking channels. Teams can manage guest communications, review guest feedback, and monitor occupancy and property performance. Snapstay's AI assistant can answer operational questions and prepare changes to rates, offers, and availability for staff review before approval. Snapstay MCP connects external AI assistants to hotel data for one selected property through Streamable HTTP and OAuth. Its 12 tools cover bookings, guest profiles, rooms, room types, occupancy, performance metrics, property details, and reviews; guest-profile creation is the only write action, while the other tools read hotel data. The service supports lodging operators coordinating daily operations and online sales from one system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and resorts, from independent hotels to hotel groups

Audience

Independent hotels, boutique hotels, and small hotel groups.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

$60/org/month
$60 per organization per month. The plan includes properties, rooms, and team members. No setup fee or booking commission; Stripe payment-processing fees are separate.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Estevano
Founded: 2026
Spain
estevano.com

Company Information

Snapstay OÜ
Founded: 2025
Estonia
snapstay.ai

Alternatives

Alternatives

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Roomnexa

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ninexhoomie

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Venus Hotel Management Software

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Criton

Criton

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HotelFlexi

HotelFlexi

NovaX AI

Categories

Categories

Hotel Management Supported

Integrations

Model Context Protocol (MCP) Not Supported
OPERA Cloud PMS Supported
Stripe Not Supported
WhatsApp Supported

Integrations

Model Context Protocol (MCP) Supported
OPERA Cloud PMS Not Supported
Stripe Supported
WhatsApp Not Supported
Claim Estevano and update features and information
Claim Estevano and update features and information
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