Mya

Mya

Concierge Inc.
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About

Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.

About

Mya is an AI concierge for vacation rental homes, designed for owners and property managers who want to support guests while retaining control of property decisions, payments and vendor relationships. It answers guest questions by voice or text around the clock and communicates in more than 20 languages. Owners teach Mya about each home through conversation, including the details guests need during their stay. When a guest reports a repair, Mya can create a work order and contact a vendor selected by the owner; requests that need an on-site response can be routed to a local concierge. Mya connects with supported booking and property-management platforms, allowing operators to keep their existing systems. It helps vacation-rental businesses handle routine guest questions, share property-specific guidance, coordinate maintenance and provide local recommendations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and resorts, from independent hotels to hotel groups

Audience

Vacation rental owners and property managers.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Estevano
Founded: 2026
Spain
estevano.com

Company Information

Concierge Inc.
United States
www.meetmya.ai

Alternatives

Alternatives

Criton

Criton

Information Apps

Categories

Categories

Concierge Supported
Guest Messaging Supported
Vacation Rental Supported

Integrations

Airbnb Not Supported
Beds24 Not Supported
Cloudbeds Not Supported
Guesty Not Supported
Hospitable Not Supported
Hostaway Not Supported
Lodgify Not Supported
Mews Not Supported
OPERA Cloud PMS Supported
OwnerRez Not Supported
Smoobu Not Supported
Vrbo Not Supported
WhatsApp Supported
iGMS Not Supported

Integrations

Airbnb Supported
Beds24 Supported
Cloudbeds Supported
Guesty Supported
Hospitable Supported
Hostaway Supported
Lodgify Supported
Mews Supported
OPERA Cloud PMS Not Supported
OwnerRez Supported
Smoobu Supported
Vrbo Supported
WhatsApp Not Supported
iGMS Supported
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