IQtrac

IQtrac

IQware
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+

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About

Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.

About

IQtrac has everything you need to streamline operations management, including maintenance, housekeeping, guest requests, and more. Here’s how IQtrac will help your hotel manage operations, so you can deliver exceptional guest experiences and keep your property in pristine condition. Extend the life span of your assets with IQtrac’s asset management processes. Manage and follow-up on guest requests with our service optimization system. IQtrac serves as one central portal for all of your property’s maintenance needs. Maximize the efficiency of your cleaning staff and ensure your property is clean. Know when inventory is running low and which suppliers to reorder from. Ensure brand and safety standards are being met by performing inspections. Keep track of lost & found items and store contact information. See which employees are top performers and which need additional coaching. Get the data you need to ensure your operation is running efficiently.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels and resorts, from independent hotels to hotel groups

Audience

Companies looking for a solution to streamline operations management, including maintenance, housekeeping, and guest requests

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Estevano
Founded: 2026
Spain
estevano.com

Company Information

IQware
Founded: 2016
United States
iqwareinc.com/products/asset-and-guest-management/

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Criton

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Information Apps

Categories

Categories

Lost and Found Supported

Lost and Found Features

Access Control Not Supported
Automatic Matching Not Supported
Category Management Not Supported
Claims Management Not Supported
Cross-Database Search Supported
Document Management Not Supported
Historical Reporting Not Supported
Image Recognition Not Supported
Inventory Management Supported
Self Service Portal Supported
Shipping Management Not Supported
Unclaimed Items Management Supported

Integrations

OPERA Cloud PMS Supported
WhatsApp Supported

Integrations

OPERA Cloud PMS Not Supported
WhatsApp Not Supported
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