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About
Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.
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About
Our easy-to-use web app is your digital concierge, providing all the information your guests need, day or night - meaning less of your time spent answering questions, more time being happy. Whether you want to upload a video of how your washing machine works, or include a map link to your favorite restaurant, Guidey™ lets you add those personal touches that ensure a 5-star experience every time. A dedicated area for guest marketing, helps you secure repeat direct bookings and promote your other places, giving you an edge over the competition and maximizing your profits. Setup your Guidey™ in under 5 minutes, using our simple, intuitive online dashboard. Write descriptions, upload videos, photos and pdfs, or add map links. Once you've completed setup you'll receive a unique weblink for your property's Guidey™. You can then share this with guests via email, WhatsApp or any other method you choose.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels and resorts, from independent hotels to hotel groups
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Audience
Vacation rentals agencies looking for an advanced digital guidebook solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingPlans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$7.99 per month per property
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEstevano
Founded: 2026
Spain
estevano.com
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Company InformationGuidey
United Kingdom
guideyapp.com
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Alternatives |
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Categories |
Categories |
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Integrations
OPERA Cloud PMS
Not Supported
WhatsApp
Not Supported
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