EnGuard

EnGuard

Enterprise Guardian
modusCloud

modusCloud

Vircom
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About

EnGuard offers HIPAA compliant email services designed for the healthcare industry.

About

Vircom’s modusCloud is a cloud email security product providing real-time threat protection spam and phishing detection, advanced multi-layer anti-virus and email archiving. Users receive comprehensive protection against unwanted and malicious email. while administrators can easily tailor service to users’ needs and policies. modusCloud gives clients access to an enterprise security technology and infrastructure that is used by some of the world’s largest and most security conscious companies. We combine this with expert knowledge and understanding of the needs that smaller businesses have. Along with our email threat protection, we provide a hosted email security product with a robust filter-rules engine, email continuity with Emergency Inbox, policy-enforced encryption and a cloud-based email archive. All of which is managed in a simple and intuitive user interface.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers that send ePHI and want an encrypted HIPAA compliant email solution

Audience

Business Continuity solution for businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Starts at $3 per user per month (minimum 5 users)
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.4 / 5
ease 3.9 / 5
features 3.9 / 5
design 3.9 / 5
support 3.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • was cheap before they recently raised their prices. Can send secure emails to outside the organization with secure links to files
  • Several billings with reasonable cost. Can choose various order service with different service options.
  • Reasonable cost. Works well. Secure email server. Have had this service for over a dozen years.
  • Enguard's customer support is really quite fast. The service performs it's job well. We primarily used it to allow employees to send encrypted emails and large file attachments. These services worked fine.
  • At one time, users were able to email the company for customer support. And our tech support team was able to integrate their software easily into our websites.

Cons

  • technical support is not open. Even when it is open, they do not answer the phone and say all their reps are busy.
  • Suggested to someone need regular secure systems for email and other domains.
  • I don’t have any negative things to say about this.
  • When moving away from Enguard, we found that the Control Panel does not allow an administrator to bulk-delete accounts. I submitted a ticket asking that accounts be deleted and was denied. I called and requested and was denied. I called and requested that it be escalated to a manager. Denied. Every request was denied because Enguard did not want the liability of deleting accounts. That's hard to understand, because I made the request in writing. I even suggested that I could send in documentation on company letterhead with an executive signature. Still denied. Why is this important? Enguard's control only allows you to delete users one-at-a-time. You have to click on the user and wait for the user's page to load. Click delete. Click "Ok" to delete. Wait for the delete and the load back to the accounts screen. Considering this was going take 15 seconds per user it would take us 4 hours to delete users at 100% efficiency. I let them know that I would be posting feedback accordingly here and that I would suggest that they discuss my request with an owner. My request was again denied. Later that day I received an e-mail back from support stating that they would actually fulfill my request with written consent releasing Enguard from liability for such an act. Unfortunately, I was already finished when I read the email. Enguard was unable to delete 870 accounts.
  • As you can see from their website, they no longer offer email support. This is not only ironic, but seriously slows down communication. In the short time they've been in business they've changed their company name three times. (Yes, three!) Each time required new servers to be integrated into our websites (time/money).

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Enterprise Guardian
Founded: 2007
United States
www.enguard.com

Company Information

Vircom
Founded: 1994
Canada
www.vircom.com

Alternatives

Alternatives

Datto SaaS Protection

Datto SaaS Protection

Datto, a Kaseya company
LuxSci

LuxSci

Lux Scientiae
Aspida Mail

Aspida Mail

Aspida

Categories

Categories

Email Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Email Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Anti-Spam Features

Allow / Block List
Audit Log
Email Archiving
Email Recovery
Email Routing
Encryption
Fraud Detection
Quarantine
Reporting & Statistics
Spam Filter

Business Continuity Features

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Email Archiving Features

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
eDiscovery
Encryption
Retention Management
Storage Management
Threat Protection

Integrations

CYRES
ConnectWise PSA
Microsoft Outlook

Integrations

CYRES
ConnectWise PSA
Microsoft Outlook
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