EnGuard

EnGuard

Enterprise Guardian
RMail

RMail

RPost
+
+

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About

EnGuard offers HIPAA compliant email services designed for the healthcare industry.

About

RMail® is the e-security platform by RPost®, a global leader since 2000. RMail specializes in elegantly easy to use email encryption for privacy and compliance, e-signatures, legal e-delivery proof, secure file sharing, email impostor protection, document rights management, and AI-infused services to prevent data leaks and human e-security errors. RMail’s transmission e-security services are most often used by businesspeople or business systems that send important, sensitive, or consumer-regulated information. These RMail services are generally applied to those messages where the sender needs functionality beyond standard email in terms of (a) easier to use and more automated email encryption for privacy compliance, (b) returning a verifiable proof record of who said what to whom by email, (c) assurance and peace of mind related to delivery and open status of important and time-deadline email, (d) need a timestamped proof of content delivered, (f) need to share large files securely.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare providers that send ePHI and want an encrypted HIPAA compliant email solution

Audience

Insurance, Banks, Investment Advisory, Health Care, Finance and More.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Starts at $3 per user per month (minimum 5 users)
Free Version Not Supported
Free Trial Not Supported

Pricing

$7/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.4 / 5
ease 3.9 / 5
features 3.9 / 5
design 3.9 / 5
support 3.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • was cheap before they recently raised their prices. Can send secure emails to outside the organization with secure links to files
  • Several billings with reasonable cost. Can choose various order service with different service options.
  • Reasonable cost. Works well. Secure email server. Have had this service for over a dozen years.
  • Enguard's customer support is really quite fast. The service performs it's job well. We primarily used it to allow employees to send encrypted emails and large file attachments. These services worked fine.
  • At one time, users were able to email the company for customer support. And our tech support team was able to integrate their software easily into our websites.

Cons

  • technical support is not open. Even when it is open, they do not answer the phone and say all their reps are busy.
  • Suggested to someone need regular secure systems for email and other domains.
  • I don’t have any negative things to say about this.
  • When moving away from Enguard, we found that the Control Panel does not allow an administrator to bulk-delete accounts. I submitted a ticket asking that accounts be deleted and was denied. I called and requested and was denied. I called and requested that it be escalated to a manager. Denied. Every request was denied because Enguard did not want the liability of deleting accounts. That's hard to understand, because I made the request in writing. I even suggested that I could send in documentation on company letterhead with an executive signature. Still denied. Why is this important? Enguard's control only allows you to delete users one-at-a-time. You have to click on the user and wait for the user's page to load. Click delete. Click "Ok" to delete. Wait for the delete and the load back to the accounts screen. Considering this was going take 15 seconds per user it would take us 4 hours to delete users at 100% efficiency. I let them know that I would be posting feedback accordingly here and that I would suggest that they discuss my request with an owner. My request was again denied. Later that day I received an e-mail back from support stating that they would actually fulfill my request with written consent releasing Enguard from liability for such an act. Unfortunately, I was already finished when I read the email. Enguard was unable to delete 870 accounts.
  • As you can see from their website, they no longer offer email support. This is not only ironic, but seriously slows down communication. In the short time they've been in business they've changed their company name three times. (Yes, three!) Each time required new servers to be integrated into our websites (time/money).

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Enterprise Guardian
Founded: 2007
United States
www.enguard.com

Company Information

RPost
Founded: 2000
United States
www.rmail.com

Alternatives

Alternatives

LuxSci

LuxSci

Lux Scientiae
LuxSci

LuxSci

Lux Scientiae
Aspida Mail

Aspida Mail

Aspida
Send It Secure

Send It Secure

Protected Trust

Categories

Email Encryption Supported
Email Security Supported
HIPAA Compliance Supported

Categories

Email Encryption Supported
Email Security Supported
Encryption Supported
File Sharing Supported

Email Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Encryption Supported
Policy Management Not Supported
Quarantine Not Supported
Reporting/Analytics Not Supported
Whitelisting / Blacklisting Not Supported

Email Security Features

Anti Spam Supported
Anti Virus Supported
Email Attachment Protection Supported
Encryption Supported
Policy Management Supported
Quarantine Supported
Reporting/Analytics Supported
Whitelisting / Blacklisting Supported

Encryption Features

Central Policy Enforcement Not Supported
Drag & Drop UI Not Supported
Email Encryption Supported
Encryption Key Management Not Supported
Endpoint Encryption Not Supported
File Compression Not Supported
File Encryption Supported
Full Disk Encryption Not Supported
Public Key Cryptography Not Supported
Tokenization / Data Masking Not Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Not Supported
Document Management Supported
Drag & Drop Not Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Not Supported
Search Not Supported
User Management Supported
Version Control Not Supported
Workflow Management Supported

Secure Email Gateway Features

Anti-Malware Supported
Archiving Not Supported
Customizable Not Supported
Data Loss Prevention Not Supported
End-to-End Encryption Supported
Real-time Dashboards Not Supported
Reporting / Analytics Not Supported
Sandbox Not Supported
Threat Protection Supported

Integrations

CARET Legal Not Supported
DocsCorp Not Supported
Gmail Not Supported
Macaw AMS Not Supported
Microsoft Outlook Not Supported
Partner Platform (Partner XE) Not Supported
Storage Commander Cloud Not Supported
Tenant Not Supported

Integrations

CARET Legal Supported
DocsCorp Supported
Gmail Supported
Macaw AMS Supported
Microsoft Outlook Supported
Partner Platform (Partner XE) Supported
Storage Commander Cloud Supported
Tenant Supported
Claim EnGuard and update features and information
Claim EnGuard and update features and information
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Claim RMail and update features and information