EnGuard vs. Proton Mail Comparison


EnGuard Enterprise Guardian	Proton Mail Proton AG	+	+
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About EnGuard offers HIPAA compliant email services designed for the healthcare industry.		About Proton Mail is the simplest way to protect your communications with built-in end-to-end encryption. Prevent data breaches, stay compliant with regulations like GDPR and HIPAA, and earn client trust. Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Healthcare providers that send ePHI and want an encrypted HIPAA compliant email solution		Audience Anyone who needs a secure email address with built-in end-to-end encryption
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $15 per month Starts at $3 per user per month (minimum 5 users) Free Version Free Trial		Pricing $6.99/user/month Mail Business plans include an up to 13% offer: Mail Essentials at $6.99/month/user billed annually. Workspace Standard at $12.99/month/user billed annually. Workspace Premium at $19.99/month/user billed annually. Free Version Free Trial
Reviews/Ratings Overall 3.4 / 5 ease 3.9 / 5 features 3.9 / 5 design 3.9 / 5 support 3.3 / 5 Read all reviews		Reviews/Ratings Overall 4.6 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.7 / 5 support 4.5 / 5 Read all reviews
Pros & Cons from Real Users Pros was cheap before they recently raised their prices. Can send secure emails to outside the organization with secure links to files Several billings with reasonable cost. Can choose various order service with different service options. Reasonable cost. Works well. Secure email server. Have had this service for over a dozen years. Enguard's customer support is really quite fast. The service performs it's job well. We primarily used it to allow employees to send encrypted emails and large file attachments. These services worked fine. At one time, users were able to email the company for customer support. And our tech support team was able to integrate their software easily into our websites. Cons technical support is not open. Even when it is open, they do not answer the phone and say all their reps are busy. Suggested to someone need regular secure systems for email and other domains. I don’t have any negative things to say about this. When moving away from Enguard, we found that the Control Panel does not allow an administrator to bulk-delete accounts. I submitted a ticket asking that accounts be deleted and was denied. I called and requested and was denied. I called and requested that it be escalated to a manager. Denied. Every request was denied because Enguard did not want the liability of deleting accounts. That's hard to understand, because I made the request in writing. I even suggested that I could send in documentation on company letterhead with an executive signature. Still denied. Why is this important? Enguard's control only allows you to delete users one-at-a-time. You have to click on the user and wait for the user's page to load. Click delete. Click "Ok" to delete. Wait for the delete and the load back to the accounts screen. Considering this was going take 15 seconds per user it would take us 4 hours to delete users at 100% efficiency. I let them know that I would be posting feedback accordingly here and that I would suggest that they discuss my request with an owner. My request was again denied. Later that day I received an e-mail back from support stating that they would actually fulfill my request with written consent releasing Enguard from liability for such an act. Unfortunately, I was already finished when I read the email. Enguard was unable to delete 870 accounts. As you can see from their website, they no longer offer email support. This is not only ironic, but seriously slows down communication. In the short time they've been in business they've changed their company name three times. (Yes, three!) Each time required new servers to be integrated into our websites (time/money).		Pros from Real Users Pros All tools in one place — Mail, Drive, VPN, Calendar — make work simple and efficient. Seamless sync across devices keeps everything smooth and effortless, with flexible plans for any need. Trustworthy service from Switzerland. So its Europe. proton meets all legal requirements, so it is perfect for business. Availability is very good. I like the fact that it was constructed around account safety and it has a fresh interface. It has a lot of features and it is quite affordable for regular users. - Easy to use, - Open source, - Possible to use with a custom domain (requires a premium subscription), - Privacy orientated (something truly rare these days!) The web client is great for all my needs, and ProtonMail is a privacy-respecting e-mail provider, based on Switzerland. The # draw is that this is a secure, privacy-focused email alternative. It also has a very sleek interface. Can encrypt if you want, or not. All settings are available and it is easy to set up everything. Have a free version that I am currently using and it is not restricted in any way. Allows for two-factor authorization. ProtonMail offers encrypted emails, so it's a good option for those looking for a more private, secure email service compared to the bigger ones out there like Gmail and Outlook. It's got fairly priced options, and the free version isn't too bad either. I love that my emails are end to end encrypted. I found out that Gmail reads my emails and I quickly signed up for the free version. Open source Easy to use Good security and privacy Multi level security and encryption Free tier Mobile version alongside web version
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Enterprise Guardian Founded: 2007 United States www.enguard.com		Company Information Proton AG Founded: 2014 Switzerland proton.me/business/mail
Alternatives Paubox		Alternatives eM Client
MailHippo		Paubox
LuxSci Lux Scientiae		Greatmail
Aspida Mail Aspida		Proton Calendar Proton AG
PBHS SecureMail PBHS View All		Spike View All
Categories Email Encryption Email Security HIPAA Compliance		Categories Calendar Email Clients Email Encryption Email Hosting Email Management Encryption
Show More Features Email Security Features Anti Spam Anti Virus Email Attachment Protection Encryption Policy Management Quarantine Reporting/Analytics Whitelisting / Blacklisting		Show More Features Calendar Features Calendar Sync Collaboration Tools Multi-Device Support Reminders Room Booking Scheduling Task Manaagement Email Management Features Data Recovery Email Archiving Email Deletion Email Discovery Email Monitoring Email Recall Queue Manager Response Management Routing Shared Inboxes Signature Management Spam Blocker Whitelisting / Blacklisting Encryption Features Central Policy Enforcement Drag & Drop UI Email Encryption Encryption Key Management Endpoint Encryption File Compression File Encryption Full Disk Encryption Public Key Cryptography Tokenization / Data Masking
Integrations All-in-One Messenger Canary Mail ClearMyInbox Franz Mail Backup X Microsoft Outlook Postbox Proton Calendar Proton Drive Proton Meet Proton Pass ProxiedMail Rambox ReciteMail SSuite NetSurfer SSuite NetSurfer Prometheus Sales Robots Shift Shopify WebCatalog Desktop Show More Integrations		Integrations All-in-One Messenger Canary Mail ClearMyInbox Franz Mail Backup X Microsoft Outlook Postbox Proton Calendar Proton Drive Proton Meet Proton Pass ProxiedMail Rambox ReciteMail SSuite NetSurfer SSuite NetSurfer Prometheus Sales Robots Shift Shopify WebCatalog Desktop Show More Integrations View All 21 Integrations
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