EnGuard

EnGuard

Enterprise Guardian
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About

EnGuard offers HIPAA compliant email services designed for the healthcare industry.

About

Proofpoint Email Protection solutions—deployed as a cloud service or on-premises—protect against malware and threats that don't involve malware, including impostor email, or business email compromise (BEC). Granular email filtering controls spam, bulk "graymail" and another unwanted email. And continuity capabilities keep email communications flowing when your email server fails. Proofpoint Email Protection is the industry-leading email gateway, which can be deployed as a cloud service or on premises. It catches both known and unknown threats that others miss. Powered by NexusAI, our advanced machine learning technology, Email Protection accurately classifies various types of email. And it detects and blocks threats that don’t involve malicious payload, such as impostor email—also known as business email compromise (BEC)—using our Advanced BEC Defense. You can also automatically tag suspicious email to help raise user awareness. And you can track down any email in seconds.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers that send ePHI and want an encrypted HIPAA compliant email solution

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Starts at $3 per user per month (minimum 5 users)
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.4 / 5
ease 3.9 / 5
features 3.9 / 5
design 3.9 / 5
support 3.3 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • was cheap before they recently raised their prices. Can send secure emails to outside the organization with secure links to files
  • Several billings with reasonable cost. Can choose various order service with different service options.
  • Reasonable cost. Works well. Secure email server. Have had this service for over a dozen years.
  • Enguard's customer support is really quite fast. The service performs it's job well. We primarily used it to allow employees to send encrypted emails and large file attachments. These services worked fine.
  • At one time, users were able to email the company for customer support. And our tech support team was able to integrate their software easily into our websites.

Cons

  • technical support is not open. Even when it is open, they do not answer the phone and say all their reps are busy.
  • Suggested to someone need regular secure systems for email and other domains.
  • I don’t have any negative things to say about this.
  • When moving away from Enguard, we found that the Control Panel does not allow an administrator to bulk-delete accounts. I submitted a ticket asking that accounts be deleted and was denied. I called and requested and was denied. I called and requested that it be escalated to a manager. Denied. Every request was denied because Enguard did not want the liability of deleting accounts. That's hard to understand, because I made the request in writing. I even suggested that I could send in documentation on company letterhead with an executive signature. Still denied. Why is this important? Enguard's control only allows you to delete users one-at-a-time. You have to click on the user and wait for the user's page to load. Click delete. Click "Ok" to delete. Wait for the delete and the load back to the accounts screen. Considering this was going take 15 seconds per user it would take us 4 hours to delete users at 100% efficiency. I let them know that I would be posting feedback accordingly here and that I would suggest that they discuss my request with an owner. My request was again denied. Later that day I received an e-mail back from support stating that they would actually fulfill my request with written consent releasing Enguard from liability for such an act. Unfortunately, I was already finished when I read the email. Enguard was unable to delete 870 accounts.
  • As you can see from their website, they no longer offer email support. This is not only ironic, but seriously slows down communication. In the short time they've been in business they've changed their company name three times. (Yes, three!) Each time required new servers to be integrated into our websites (time/money).

Pros & Cons from Real Users

Pros

  • Proofpoint is easy to integrate with your existing emails. It also visualizes the report of blocked emails and sender addresses. The pro plans give unlimited email scanning. You can also greylist or whitelist the emails manually.
  • I began using this product as part of a merger and was very happy with it. It was effective, low false positive rates, and easy to manage.
  • Proofpoint is very powerful email safety tool. It can detect and block malicious and unwanted emails. It shows blocked mails stats and information. It has unique virus and malware alarm system.

Cons

  • In my six-month usage, it performs well and I never faced and downside.
  • No real cons during my use of the product. Sometimes attachment scanning may take an extra second or 2, which our users seemed to care about.
  • Overall, Proofpoint is a very useful email protection tool, but the dashboard user interface is not easy to navigate.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Enterprise Guardian
Founded: 2007
United States
www.enguard.com

Company Information

Proofpoint
Founded: 2002
United States
www.proofpoint.com/us/products/email-security-and-protection/email-protection

Alternatives

Alternatives

SpamTitan

SpamTitan

TitanHQ
LuxSci

LuxSci

Lux Scientiae
Aspida Mail

Aspida Mail

Aspida

Categories

Categories

Email Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Email Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Secure Email Gateway Features

Anti-Malware
Archiving
Customizable
Data Loss Prevention
End-to-End Encryption
Real-time Dashboards
Reporting / Analytics
Sandbox
Threat Protection

Integrations

BackBox
Blink
Chronicle SOAR
Dune Security
Egress Intelligent Email Security
Elastic Observability
Intezer AI SOC
Microsoft Exchange
SSLTrust

Integrations

BackBox
Blink
Chronicle SOAR
Dune Security
Egress Intelligent Email Security
Elastic Observability
Intezer AI SOC
Microsoft Exchange
SSLTrust
Claim EnGuard and update features and information
Claim EnGuard and update features and information
Claim Proofpoint Email Protection and update features and information
Claim Proofpoint Email Protection and update features and information