Related Products
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About
ELM Learning is an eLearning company that creates smart, beautiful learning experiences to engage employees and create real change. Our entire process is centered around understanding the customer’s needs and building the perfect learning experience for the target audience. ELM offers a range of services, including custom eLearning development, instructor-led training, learning strategy, and corporate training. We utilize neurolearning principles, design thinking, and compelling storytelling to create engaging experiences based on how people actually learn. We are committed to continuous learning and support organizations on their journey to change the way they train their employees and leverage their knowledge. Our team brings a wealth of diverse experience to their projects, including authors, indoor horticulturists, Ph.D. holders in physics, weekend DJs, and award-winning learning architects.
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Institutions and teams looking for a solution to enhance employee engagement and overall performance
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationELM Learning
Founded: 2008
United States
elmlearning.com
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Integrations
No info available.
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Integrations
No info available.
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