RxConnect

RxConnect

Netsmart Technologies
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About

ECP is the easiest to use, all-in-one platform built for assisted living communities, memory care, and IDD/group homes. The platform connects medication management, electronic health records, lead and occupancy tracking, resident admissions, billing, and insights in one system built on a single resident record. ECP's eMAR is pharmacy-initiated: orders flow directly from 850+ pharmacy partners into the platform, reducing transcription errors and improving med pass accuracy. Care plans auto-generate from assessments. Billing charges capture automatically from clinical documentation. Move-in packets go digital with e-signature and task tracking per department. ECP serves single-site operators, multi-community operators, and enterprise senior living organizations across 8,500+ communities in all 50 states. Modules include eMAR, EHR, CRM, Move-Ins, Billing, Insights, with AI embedded throughout key workflows, 60+ integrations and 850+ pharmacy partners. 100% US-based support.

About

RxConnect is a web-based pharmacy solution specifically designed to meet the medication dispensing needs of inpatient hospitals. Its easy-to-use interface allows clinicians to send pharmacy orders directly within their EHR, electronically connecting order entry with pharmacies to seamlessly receive and provide medication. RxConnect supports dispensing capabilities with automated dispensing machines (ADMs) and connects with the electronic medication administration record (eMAR) to provide closed-loop medication management. Clinicians can review and manage drug interactions, allergies and patient-specific dosing via a clinical rules engine. Drug disease, alcohol interactions as well as lab and tobacco, pregnancy, lactation and general precautions and black box warnings are also provided. Inventory, formulary, progress notes, labs integration and intervention documentation, as well as pharmacy notes, are all included.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Assisted living communities, memory care, and IDD/group homes

Audience

Inpatient hospitals and pharmacies searching for an advanced Medication Management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact ECP for pricing details.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.3 / 5
ease 1.0 / 5
features 1.3 / 5
design 1.0 / 5
support 1.3 / 5

Pros & Cons from Real Users

Pros

  • Nothing. No. Completely took advantage of my trust. Only payment is bank transfer. Complete scam. Scam alert.
  • Nothing. I tried to rate this zero stars, but 1 is low as you go.
  • The integrated 3rd party search tool is very quick & accurate. The processing queues are flush with the same info for every script.

Cons

  • They destroyed my trust in them when I called to pause my order, and they then shipped it three days later anyway. My vet changed the medicine requirements as our needs changed, so I called to pause the order. I told them I would follow up when to place the order. They asked how long and I told them it would probably be a few days before I knew. Instead, they took the opportunity to bill, charge, and ship without my authorization or even confirming with me first.
  • Everything! Too much manipulation of dose, directions, needed Click this first, or maybe this. Who knows? Lots of red indicating something is not right. I will take Epic or Cerner ANY day before this !
  • The system is unintuitive when moving on to the next screen during processing. Some basic functions like transferring in meds from a different retail Rx or selecting DAW can be tedious & should be streamlined more for the end user.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ECP
Founded: 2004
United States
www.ecp123.com

Company Information

Netsmart Technologies
Founded: 1978
United States
www.ntst.com/Offerings/RxConnect

Alternatives

MedRight

MedRight

CareRight Technologies, LLC

Alternatives

Eldermark

Eldermark

Eldermark Software
AutoPharm Enterprise

AutoPharm Enterprise

Swisslog Healthcare
eResidentCare

eResidentCare

Software Solutions Associates
PharmCare SaaS

PharmCare SaaS

PharmCare Technology Limited

Categories

Assisted Living Supported
Long Term Care Supported

Categories

Pharmacy Supported

Assisted Living Features

Admissions Management Supported
Billing & Invoicing Supported
Building Maintenance Supported
Care Planning Supported
Event / Activities Planning Supported
Incident Management Supported
Marketing / Lead Management Supported
Meal / Nutrition Management Not Supported
Medical Records Supported
Medication Tracking Supported
New Resident Assessment Supported
Resident Info Management Supported
Scheduling Supported
Staff Management Supported
Work Order Management Supported

Long Term Care Features

Claims Management Not Supported
Clinical Care Supported
EHR Supported
Electronic Health Record Supported
For Home Care Providers Supported
For Nursing Homes Not Supported
Geriatric Care Supported
MDS Review Not Supported
Patient Records Supported
Staff Scheduling Not Supported

Pharmacy Features

Automatic Refills Not Supported
Barcode Generation Supported
Claims Management Supported
Compounding Not Supported
E-Prescribing Not Supported
Electronic Signature Supported
Forms Management Supported
Insurance Processing Not Supported
Inventory Management Supported
Multi-Store Management Not Supported
Online Refills Not Supported
Pill Database Supported
Pill Imaging Supported
Point of Sale (POS) Not Supported
Prescription Processing Not Supported
Rx Image Scanning Not Supported
Signature Capture Not Supported

Integrations

Aline Supported
Amazon QuickSight Supported
Carefeed Supported
FrameworkLTC Supported
Further Supported
HubSpot CRM Supported
Liberty Software Supported
Looker Supported
Microsoft 365 Supported
PioneerRX Supported
PrimeCare® Supported
QuickScrip Supported
Rainforest Supported
Relias Supported
Salesforce Supported
ServingIntel Supported
TSOLife Supported
Tableau Supported
WinRx Supported
eMenuCHOICE Supported

Integrations

Aline Not Supported
Amazon QuickSight Not Supported
Carefeed Not Supported
FrameworkLTC Not Supported
Further Not Supported
HubSpot CRM Not Supported
Liberty Software Not Supported
Looker Not Supported
Microsoft 365 Not Supported
PioneerRX Not Supported
PrimeCare® Not Supported
QuickScrip Not Supported
Rainforest Not Supported
Relias Not Supported
Salesforce Not Supported
ServingIntel Not Supported
TSOLife Not Supported
Tableau Not Supported
WinRx Not Supported
eMenuCHOICE Not Supported
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