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About

ECP is the easiest to use, all-in-one platform built for assisted living communities, memory care, and IDD/group homes. The platform connects medication management, electronic health records, lead and occupancy tracking, resident admissions, billing, and insights in one system built on a single resident record. ECP's eMAR is pharmacy-initiated: orders flow directly from 850+ pharmacy partners into the platform, reducing transcription errors and improving med pass accuracy. Care plans auto-generate from assessments. Billing charges capture automatically from clinical documentation. Move-in packets go digital with e-signature and task tracking per department. ECP serves single-site operators, multi-community operators, and enterprise senior living organizations across 8,500+ communities in all 50 states. Modules include eMAR, EHR, CRM, Move-Ins, Billing, Insights, with AI embedded throughout key workflows, 60+ integrations and 850+ pharmacy partners. 100% US-based support.

About

Optimize your business with a single cloud-based platform that connects your care, services, and financial operations. Manage the change to PDPM with confidence and optimize your outcomes with transformational tools that drive a culture of continuous quality care. We've designed resources to guide you through a three step process to help face the new quality-driven world of PDGM with confidence. PointClickCare is the leading electronic health record (EHR) technology partner to North America’s long-term post-acute care (LTPAC) and senior care industry. We are committed to helping our customers navigate the new realities of their markets with confidence. More than 21,000 skilled nursing facilities, senior living communities, and home health agencies rely on us every day to build innovative solutions that transform the way care is delivered.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Assisted living communities, memory care, and IDD/group homes

Audience

Senior care facilities and senior living homes seeking a healthcare management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact ECP for pricing details.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Love everything about PointClickCare. It has great reports, is easy to use, easy to add a patient. Fast, reliable. There isn't a thing I don't like. Plenty of features for the different departments.
  • Progress notes are easily made on patients. Alerts, such as a new medication, are easily noted so that following nurses are aware to watch for side effects.

Cons

  • I have zero complaints! I have never had any issues. I like the note section and the activity section. I can get everything I need.
  • When charting a medication that requires a nursing assessment such as when administering a pain medication, in addition to charting the medication was given, another screen pops up asking what their pain level was at on the 0-10 scale. There is an incredible lag before that screen pops up. If you click out and click back in a few times it may arrive but when you have 50 patients you are passing medications on, who has time for that. And you are asked the pain level for all their pain meds if you gave Tylenol and Morphine at the same time. There are multiple lags, because there are multiple medications that require an extra charting feature such as coumadin; their INR, any PRN medication; why are you giving it, Blood glucose checks; the result, insulin SQ administration; where did you give it, any injection, where did you give it. There is more but you get the idea. I'm not objecting to having to chart any of this. My objection is the lag time after clicking "yes" (indicating I gave the med) a white box pops up...and you wait....and wait...and wait... up to a minute sometimes, for the page to complete so you can chart the rest. For a busy nurse, this is unacceptable because one minute becomes one hour when you add up all the medications you are charting. Also, it's not easy to gather information about a patient. If you have been off a few days and you find you have a new patient, trying to look through their PCC chart to gather information about them is a lot of clicking that isn't intuitive...meaning one thing doesn't lead you to the next fluidly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ECP
Founded: 2004
United States
www.ecp123.com

Company Information

PointClickCare
Founded: 1995
Canada
www.pointclickcare.com

Alternatives

MedRight

MedRight

CareRight Technologies, LLC

Alternatives

MedRight

MedRight

CareRight Technologies, LLC
Eldermark

Eldermark

Eldermark Software
Eldermark

Eldermark

Eldermark Software
myUnity

myUnity

Netsmart Technologies
eResidentCare

eResidentCare

Software Solutions Associates
SHP for Skilled Nursing

SHP for Skilled Nursing

Strategic Healthcare Programs

Categories

Assisted Living Supported
Long Term Care Supported

Categories

Assisted Living Supported
Long Term Care Supported
Nursing Home Supported
Value-Based Care Supported
Wound Care Supported

Assisted Living Features

Admissions Management Supported
Billing & Invoicing Supported
Building Maintenance Supported
Care Planning Supported
Event / Activities Planning Supported
Incident Management Supported
Marketing / Lead Management Supported
Meal / Nutrition Management Not Supported
Medical Records Supported
Medication Tracking Supported
New Resident Assessment Supported
Resident Info Management Supported
Scheduling Supported
Staff Management Supported
Work Order Management Supported

Long Term Care Features

Claims Management Not Supported
Clinical Care Supported
EHR Supported
Electronic Health Record Supported
For Home Care Providers Supported
For Nursing Homes Not Supported
Geriatric Care Supported
MDS Review Not Supported
Patient Records Supported
Staff Scheduling Not Supported

Assisted Living Features

Admissions Management Supported
Billing & Invoicing Supported
Building Maintenance Not Supported
Care Planning Supported
Event / Activities Planning Not Supported
Incident Management Supported
Marketing / Lead Management Not Supported
Meal / Nutrition Management Not Supported
Medical Records Not Supported
Medication Tracking Supported
New Resident Assessment Not Supported
Resident Info Management Not Supported
Scheduling Not Supported
Staff Management Supported
Work Order Management Not Supported

Long Term Care Features

Claims Management Supported
Clinical Care Supported
EHR Supported
Electronic Health Record Supported
For Home Care Providers Not Supported
For Nursing Homes Supported
Geriatric Care Supported
MDS Review Supported
Patient Records Supported
Staff Scheduling Supported

Electronic Medical Records (EMR) Features

Appointment Management Not Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Not Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Not Supported
Self Service Portal Supported
Voice Recognition Not Supported

Nursing Home Features

Billing & Invoicing Supported
Charting Supported
Electronic Signature Supported
Incident Management Supported
Meal / Nutrition Management Supported
Medication Tracking Supported
Patient Intake Supported
Referral Management Supported
Scheduling Supported

Integrations

Carefeed Supported
FrameworkLTC Supported
Intelligent Pharmacy Software Supported
ServingIntel Supported
eMenuCHOICE Supported
Amazon QuickSight Supported
DocuTrack Not Supported
Further Supported
K4Community Not Supported
Liberty Software Supported
Looker Supported
Microsoft 365 Supported
PioneerRX Supported
PrimeCare® Supported
QuickScrip Supported
Quiltt Not Supported
Ryde Central Not Supported
Salesforce Supported
StoriiCare Not Supported
Viacryp Supported

Integrations

Carefeed Supported
FrameworkLTC Supported
Intelligent Pharmacy Software Supported
ServingIntel Supported
eMenuCHOICE Supported
Amazon QuickSight Not Supported
DocuTrack Supported
Further Not Supported
K4Community Supported
Liberty Software Not Supported
Looker Not Supported
Microsoft 365 Not Supported
PioneerRX Not Supported
PrimeCare® Not Supported
QuickScrip Not Supported
Quiltt Supported
Ryde Central Supported
Salesforce Not Supported
StoriiCare Supported
Viacryp Not Supported
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Claim ECP and update features and information
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