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About

Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.

About

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Hoteliers looking for an end-to-end guest management system to digitize their hotel processes, increase profitability and improve performance

Audience

Hotels in need of a management system solution to automate the guests' entire experience journey from inquiry to payment

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€5 per room per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Duve
Founded: 2015
Israel
duve.com

Company Information

Zenya
Founded: 2014
United States
zenya.io

Alternatives

B-Line

B-Line

B-Line Technologies Inc.

Alternatives

Trevally

Trevally

ManualMaster
INTELITY

INTELITY

Intelity

Categories

Categories

Concierge Supported
Guest Messaging Supported
Hotel Management Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Supported
Payment Processing Not Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Integrations

AvaiBook Supported
Beds24 Supported
Booking Automation Supported
Bookster Supported
BrillantEZ HMS Supported
Cloudbeds Supported
Guesty Supported
Hostify Supported
Lavanda Supported
Little Hotelier Supported
Lodgable Supported
MasterYield Supported
Medialog Supported
Preno Supported
Protel Cloud PMS Supported
RDPWin Supported
Selfie Supported
Smily Supported
Uplisting Supported

Integrations

AvaiBook Not Supported
Beds24 Not Supported
Booking Automation Not Supported
Bookster Not Supported
BrillantEZ HMS Not Supported
Cloudbeds Not Supported
Guesty Not Supported
Hostify Not Supported
Lavanda Not Supported
Little Hotelier Not Supported
Lodgable Not Supported
MasterYield Not Supported
Medialog Not Supported
Preno Not Supported
Protel Cloud PMS Not Supported
RDPWin Not Supported
Selfie Not Supported
Smily Not Supported
Uplisting Not Supported
Claim Duve and update features and information
Claim Duve and update features and information
Claim Zenya and update features and information
Claim Zenya and update features and information