Dragonfly OS

Dragonfly OS

Dragonfly Tech, Inc.
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About

Dragonfly OS is a cloud-based last-mile delivery and operations platform for businesses coordinating local and scheduled deliveries. It supports merchant order entry through a web portal and API, dispatch and route planning, driver assignment, live delivery tracking, customer notifications, and proof of delivery. Documented workflows include same-day parcels, catering and restaurant orders, meal-kit routes, pharmacy and medical deliveries, and industrial 3PL final mile. The platform offers REST APIs, webhooks, and an MCP server for partners and software teams connecting delivery workflows to their own systems. Its merchant-facing capabilities also include white-label tracking and online ordering, catering management, customer records, and multi-location reporting. Dragonfly serves merchants, marketplaces, software platforms, and logistics partners, with service coverage listed in the United States and Canada.

About

Boost your online sales by offering to your clients scheduled deliveries as the new market standard. All our product ecosystem has been designed in-house in order to ensure the best delivery experience at competitive rates. The best-rated delivery experience in Europe across all different channels. We operate our own distribution centers and last-mile delivery stations. All our line-hauls are dedicated and all our drivers are professional drivers. More than 60 cities in 4 countries and growing!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Pharmacies, labs, medical supply/DME distributors, meal kit brands, restaurants/catering, 3PLs

Audience

Individuals or businesses interested in an on-demand courier and parcel last-mile delivery service

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99/month
Online Ordering Starter is $99/month for single-location restaurants. Growth is $249/month and adds catering and delivery integration; Enterprise is $499/month and adds multi-location support, corporate accounts, advanced analytics, and API access. Custom enterprise pricing is offered for delivery services.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Literally nothing. I see zero value in merchants using this service, the merchant does literally everything between Asia (China) and Europe (Spain) within 3-4 CALENDAR days, while Paack is, well, sitting down sipping their tea, it seems.
  • Nothing - I would give them negative stars if I could. They lied about the status of my deliveries and I have seen many online reviews say9ing the same thing. They. Just. Lie.
  • I do not have a single pro to give them, they never delivered my order, lied about it and just sent the item back to Amazon....

Cons

  • Avoiding responsibility. Poor response rate or zero response rate. Chat agents can't provide detailed information. Chat agents don't have insights to carrier's details. Packages are always late. Difficult to get a hold of a Customer Care agent. Telephone line 'always busy'. Status page not updated efficiently, accurately, and often.
  • I ordered something from Amazon Spain for expedited delivery. Paack is the delivery company that Amazon contracted with to deliver this/my package. Paack sent me emails on two different days saying they attempted to deliver my package but this is absolutely incorrect, false, and a lie. My husband and I purposely each stayed home all day every day to await the delivery because we live in an apartment building that guests can only enter by ringing our apartment so we can open the main lobby door. And when people call us from the outside keypad, we know because the light on our intercom-phone lights up, and if we do not pick up the intercom-phone to open the door or don't pick up the intercom-phone because we are not home, the light stays on. The light never came on. And regardless, we were ALWAYS home because we did not want to miss the delivery.
  • Never delivered package. No communication. No reachable support. Delivery range was 9AM to 10PM.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Dragonfly Tech, Inc.
Founded: 2024
United States
trydragonfly.com

Company Information

Paack
Founded: 2015
Spain
paack.co

Alternatives

Alternatives

SuiteFleet

SuiteFleet

SuiteFleet DMCC

Categories

Categories

Courier Supported
Last Mile Delivery Supported

Integrations

Cartwheel Supported
Grubhub Supported
LastPOS Not Supported
Model Context Protocol (MCP) Supported
Nash Supported
Olo Supported
Onfleet Supported
QuickBooks Online Supported
Sharebite Supported
Stripe Supported
ezCater Supported
parcelLab Not Supported

Integrations

Cartwheel Not Supported
Grubhub Not Supported
LastPOS Supported
Model Context Protocol (MCP) Not Supported
Nash Not Supported
Olo Not Supported
Onfleet Not Supported
QuickBooks Online Not Supported
Sharebite Not Supported
Stripe Not Supported
ezCater Not Supported
parcelLab Supported
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