DoctorConnect vs. iTRUST Comparison


DoctorConnect Adtel International	iTRUST	+	+
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About DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.		About Optometry cloud EHR and automated PM. Lower your stress & grow your business. Annual discounts & no contracts. Created by ODs for ODs. Optometry Cloud EHR and Practice Management System iTrust is the most efficient, modern, and cost-effective cloud-based EHR and Practice Management software in the industry today! iTrust’s all-in-one system streamlines patient care and enhances office performance to save you time and money. With every tool and feature included at a price that is unmatched, it’s easy to make the switch and see how iTrust is shaking up the competition and raising the standards! Access your secured account anywhere via desktop, tablet, or smart phone. Easily add real time schedule to your website, and allow your patients to book anywhere. Unlimited 2 Way Patient, patient portal access, automated patient appointment reminders, 1 year recall, order dispensing, and more. Generate itemized receipts. Customize order forms for enhanced sales and seamless transactions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Doctors, clinics and hospitals		Audience Optometrists, eye doctors, opticians, ophthalmologists
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $210 Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details. Free Version Not Supported Free Trial Not Supported		Pricing $83.00 per month Paid annually Free Version Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros One of my favorite features is the ability to send patients individual text messages and be able to encrypt them as well if needed. Along with individual texting is sending mass text messages to a list of patients on a providers schedule for a certain day. Our patients prefer text to call and so this has allowed us to get in touch with so many more patients. I've also enjoyed the Enhanced Text feature. This adds a link to an appointment reminder that will pull up a map app to guide patients to the address as well as allow the patient to change the language of the reminder.		Pros & Cons from Real Users Pros So easy to use with affordable pricing makes for the best optical software that I have ever used!! iTrust has truly revolutionized our healthcare practice. With its user-friendly interface and robust features, it has made managing patient records and workflows a breeze. The level of security it provides is unparalleled, giving us peace of mind in handling sensitive patient data. One of the standout features of iTrust EHR is its ability to seamlessly integrate with our existing systems, saving us time and resources in the long run. The support team at iTrust is outstanding - always available to assist us promptly and professionally. I’ve use every HR in the book but when I came across iTRUST I was blown away. The ease-of-use with the pricing is unmatched. I am so happy for this company to exist I’ve already referred them two other doctors. Free optometry EHR that I was able to try for free and then set up the same day and it is very easy to use. price features intergrations communications tech support Cons I wish i could have found this software sooner thank you. There is not one thing I can say I did not like about the system kudos. I wish I could’ve found this software years ago I’ve wasted so much time with other software. I wish this company made software for other medical professions. no other professions available (my husband is a dentist)
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Adtel International Founded: 1992 United States www.doctorconnect.net		Company Information iTRUST Founded: 2010 United States itrust.io
Alternatives Perfect Patient Management System SARU TECH		Alternatives FLEX Opticians Software Optinet Software
Benchmark PM Benchmark Solutions		EyePegasus EHR EyeTcare
OptiMantra		i-Trust Golden Omega
DrChrono		ODLink
Benchmark EHR Benchmark Solutions View All		MaximEyes First Insight View All
Categories AI Review Management Supported Appointment Reminder Supported Chiropractic Supported Clinic Management Supported Dental Supported Dermatology Supported Healthcare Supported Medical Practice Management Supported Medical Scheduling Supported Medical Spa Supported Optometry Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Management Supported Patient Scheduling Supported Pediatric Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Radiology Supported Reputation Management Supported Telemedicine Supported		Categories Optometry Supported
Optometry Features Appointment Management Supported Insurance Management Not Supported Inventory Management Not Supported Patient Records Not Supported Recall Tracking Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Not Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Not Supported Patient Records Not Supported SOAP Notes Not Supported Dental Features Appointment Management Not Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Not Supported Patient Billing Supported Patient Records Management Not Supported Treatment Planning Not Supported Dermatology Features Claims Management Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Not Supported Progress Notes Not Supported Scheduling Supported Treatment Plans Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Not Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Medical Spa Features Appointment Management Supported Before & After Pictures Not Supported Client Management Supported Gift Card Management Not Supported HIPAA Compliant Not Supported Inventory Management Not Supported Package Creation Not Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Not Supported Real Time Reporting Supported Waiting Time Tracking Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Pediatric Features Admissions Management Supported Billing & Invoicing Not Supported Charge Capture Supported Clinical Notes Not Supported Code Processing Not Supported Custom Bundles Supported Electronic Health Record Not Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Not Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Not Supported Exercise Management Supported Insurance Management Not Supported Multi-Location Supported Patient Records Not Supported Practice Management Supported Progress Notes Not Supported Treatment Plans Not Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Not Supported Inventory Management Not Supported Patient Billing Supported Patient Flow Management Not Supported Patient Portal Not Supported Patient Records Management Not Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Not Supported Radiology Features Audit Trail Not Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Not Supported Image Fusion Not Supported PACS Integration Not Supported Patient Scheduling Supported Scanning Input Not Supported Teleradiology Not Supported Wait List Management Supported		Optometry Features Appointment Management Supported Insurance Management Supported Inventory Management Supported Patient Records Supported Recall Tracking Supported
Integrations AccuMed EHR Supported AdvancedMD Supported Amazing Charts EHR Supported Azalea EHR Supported Lytec Supported MOSAIQ Plaza Supported ModMed Supported NextGen Healthcare EHR Supported Nextech Supported Tebra Supported Yelp Supported athenaClinicals Supported eClinicalWorks Supported Show More Integrations View All 13 Integrations		Integrations AccuMed EHR Not Supported AdvancedMD Not Supported Amazing Charts EHR Not Supported Azalea EHR Not Supported Lytec Not Supported MOSAIQ Plaza Not Supported ModMed Not Supported NextGen Healthcare EHR Not Supported Nextech Not Supported Tebra Not Supported Yelp Not Supported athenaClinicals Not Supported eClinicalWorks Not Supported Show More Integrations
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