DocketManager

DocketManager

DocketManager Inc.
RGM Print Management

RGM Print Management

RGM Software Services
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About

DocketManager has been built from the ground-up by printers, for printers. The System is a cloud-based print management MIS solution with a fully integrated Web-to-Print. Developed as a powerful software that includes a completely integrated suite of tools for managing an entire company from one system. DocketManager is designed to handle full or hybrid shops that include digital, offset, wide format, label, in-plant/edu, and other specialty markets.

About

Print Management by RGM Software Services is a complete enterprise resource planning (ERP) system for printers. This solution is composed of a variety of modules including order entry (dockets /job jackets), cost-based estimating, production scheduling, inventory management, sales analysis, and customer relationship management (CRM). Print Management is available for both IBM's AS/400 - iSeries and Windows networks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DocketManager is designed to handle full or hybrid shops that include digital, offset, wide format, label, in-plant/edu, and other specialty markets.

Audience

Print Management by RGM Software Services works best for digital, commercial, and forms or screen printers.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • DocketManager is hosted externally and requires no internal hardware to host. The software is accessible online from any location. This allows me to work remotely and support multiple businesses. Business sales reps are also able to access it from their mobile devices, to check up on order workflow, create a quote on the spot, and send direct emails, with custom generated files, directly from the online system. The workflow is well designed, from when you create a quote, convert it into an order, as it runs through production, to when it's shipped. Each section of DocketManager has a straight forward user interface, that places content into locations where you would expect to find it. DocketManager also features an online ordering store functionality. This allows us to create custom online portals for clients. We are able to offer them an easy method for re-ordering generic material or to order custom variable data products. This system is really great as a MIS and a W2P combo, all in one package. They keep making improvements and updates do not cost anything. There is an online forum where DocketManager customers are able to make feature requests, and many of them are always chosen to be implemented into the next release. The software improves for the community, and there is great communication between the customers and DocketManager.
  • - Simple to use - Very functional - Great GUI - Excellent support team - Built in customer portals are a huge bonus - Time saving
  • Easy to use Excellent support Excellent Features and forums Easy to implement Nice training videos

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DocketManager Inc.
Founded: 2010
Canada
docketmanager.com

Company Information

RGM Software Services
Founded: 1980
Canada
www.rgmsoftware.com

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Categories

Print Estimating Supported
Print Management Supported
Web to Print Supported

Categories

Print Estimating Supported
Print Management Supported

Print Estimating Features

"Best Price" Estimating Supported
Best Fit Imposition Supported
Bindery Estimating Supported
Discounts Management Supported
Multiple Version Calculations Supported
Pre / Post Service Calculations Supported
Pre-Press Estimating Supported
Press & Run Style Analysis Supported
Process Ink Calculation Supported
Production Options Evaluation Supported

Print Management Features

Cost Tracking Not Supported
Device Status Monitoring Not Supported
Environmental Metrics Not Supported
Guest Printing Not Supported
Mobile Printing Not Supported
Multi-Printer Support Not Supported
Multiple Authentication Methods Not Supported
Print Billing Not Supported
Print Job Deletion Not Supported
Print Job Routing Not Supported
Print Quotas / Limits Not Supported
Remote Printing Not Supported
Reporting / Analytics Supported
Secure Print Job Release Not Supported

Web to Print Features

Approval Workflow Supported
Customizable Templates Supported
Multi-Store Supported
Order Management Supported
Product Configurator Supported
Quotes / Estimates Supported
SEO Management Supported
Templates Supported
Website Management Supported

Print Estimating Features

"Best Price" Estimating Supported
Best Fit Imposition Supported
Bindery Estimating Supported
Discounts Management Supported
Multiple Version Calculations Supported
Pre / Post Service Calculations Supported
Pre-Press Estimating Supported
Press & Run Style Analysis Supported
Process Ink Calculation Supported
Production Options Evaluation Supported

Integrations

Authorize.Net Supported
CardConnect Supported
Enfocus Switch Supported
Gmail Supported
MyOrderDesk Supported
OnPrintShop Supported
PageDNA Supported
PrintGizmo Supported
Shippo Supported
ePrintDesigner Supported

Integrations

Authorize.Net Not Supported
CardConnect Not Supported
Enfocus Switch Not Supported
Gmail Not Supported
MyOrderDesk Not Supported
OnPrintShop Not Supported
PageDNA Not Supported
PrintGizmo Not Supported
Shippo Not Supported
ePrintDesigner Not Supported
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