DocketManager

DocketManager

DocketManager Inc.
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About

DocketManager has been built from the ground-up by printers, for printers. The System is a cloud-based print management MIS solution with a fully integrated Web-to-Print. Developed as a powerful software that includes a completely integrated suite of tools for managing an entire company from one system. DocketManager is designed to handle full or hybrid shops that include digital, offset, wide format, label, in-plant/edu, and other specialty markets.

About

MyQ develops print management solutions designed to make printing personalized, secure, and cost-effective. MyQ X features an intuitive user interface that supports deep personalization, allowing users to complete everyday tasks quickly through one-click actions. Powerful document workflows streamline scanning through smart automation, while advanced accounting and reporting tools provide clear insight into print costs and usage. MyQ Roger, a public cloud solution, allows users to browse cloud storages, print documents anytime from anywhere, and create customized scanning workflows that can even be triggered by voice commands. MyQ Roger turns a smartphone into a portable digital office, enabling documents handling from anywhere with an internet connection. Built on a public cloud architecture, MyQ Roger always delivers high availability and supports organizations of any size on their digital transformation journey.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

DocketManager is designed to handle full or hybrid shops that include digital, offset, wide format, label, in-plant/edu, and other specialty markets.

Audience

IT Manager, IT business consultants, CFO, CEO

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0 for MyQ X Smart
MyQ X has three variants: free Smart, Enterprise, and Ultimate.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.7 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • DocketManager is hosted externally and requires no internal hardware to host. The software is accessible online from any location. This allows me to work remotely and support multiple businesses. Business sales reps are also able to access it from their mobile devices, to check up on order workflow, create a quote on the spot, and send direct emails, with custom generated files, directly from the online system. The workflow is well designed, from when you create a quote, convert it into an order, as it runs through production, to when it's shipped. Each section of DocketManager has a straight forward user interface, that places content into locations where you would expect to find it. DocketManager also features an online ordering store functionality. This allows us to create custom online portals for clients. We are able to offer them an easy method for re-ordering generic material or to order custom variable data products. This system is really great as a MIS and a W2P combo, all in one package. They keep making improvements and updates do not cost anything. There is an online forum where DocketManager customers are able to make feature requests, and many of them are always chosen to be implemented into the next release. The software improves for the community, and there is great communication between the customers and DocketManager.
  • - Simple to use - Very functional - Great GUI - Excellent support team - Built in customer portals are a huge bonus - Time saving
  • Easy to use Excellent support Excellent Features and forums Easy to implement Nice training videos

Pros from Real Users

Pros

  • Print Usage & Reporting, Cost Control & Accounting, Device Fleet Health, Print Policies, System Health & Infrastructure, Good Multi-Vendor Support, Flexible Deployment, Competitive Licensing.
  • - Comprehensive feature set out of the box: embedded terminals, quota policies, scan-to-email, OCR scanning, RFID authentication, and mobile printing all work seamlessly together without third-party add-ons. - Genuinely multivendor — supports virtually all major hardware brands (Kyocera, Ricoh, HP, Canon, Xerox, and others), eliminating dependency on a single manufacturer. - Centralized fleet management from a single dashboard significantly reduces the IT team's workload. - Intuitive embedded terminal that end users adapt to quickly, with RFID authentication speeding up workflows in high-volume environments. - Authentication-based print release strengthens document security and reduces paper and toner waste. - Active development roadmap and a helpful partner community backed by solid technical documentation.
  • As a MyQ partner, we can highlight that it is a solid, efficient, and highly reliable print management solution. The platform provides advanced tools that enable organizations to optimize print resource control, reduce operational costs, and enhance document security. From our perspective as a partner, one of the most valuable aspects is the ongoing support provided by the MyQ team. In particular, Customer Success Manager Miguel Tello has been instrumental, offering proactive support, strong technical expertise, and a great willingness to collaborate at every stage of the projects. His commitment not only facilitates smooth implementations but also helps drive new business opportunities. In summary, MyQ stands out not only for the quality of its software but also for its strong partner support, which ultimately contributes to mutual success.
  • Easy to use, great scanning options including own shortcuts from iPhone which are the same like on the printer panel - every user easily can create own in the mobile app. Scanning and printing directly to OneDrive, Google Drive and Dropbox. The mobile app is completely free.
  • MyQ X has unique features. Like the architecture of MyQ like Master and site server architecture. Scan to secured link is good option.
  • Easy to use, implement and Manage. We have had the product for more than 3 years and it has worked well for us. The upgrades have also been seamless at our end.
  • Very easy to use... Preferred language display in Panal and interface customization is awesome.. Installation and maintenance is also simple.. lot of features available.
  • User Friendly, Easy to Configure, Deploy & Troubleshoot. Stable Software. Support Team is highly cooperative.
  • Easy to install and getting the product ready to use is extremely easy and friendly. MyQ has the customisable interface. When using MyQ, companies with different brand of machines can standardise their interface making the interface look the same despite the supported machine/model is different.
  • It was very quick to install and there was no issue we had during the installation. The users got used to instantly we were able to easily customise according to our company profile.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DocketManager Inc.
Founded: 2010
Canada
docketmanager.com

Company Information

MyQ
Founded: 2007
Czech Republic
myq-solution.com

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DocketManager

DocketManager

DocketManager Inc.

Categories

Print Estimating Supported
Print Management Supported
Web to Print Supported

Categories

Content Management Supported
Document Workflow Supported
OCR Supported
Print Estimating Supported
Print Management Supported
Web to Print Supported

Print Estimating Features

"Best Price" Estimating Supported
Best Fit Imposition Supported
Bindery Estimating Supported
Discounts Management Supported
Multiple Version Calculations Supported
Pre / Post Service Calculations Supported
Pre-Press Estimating Supported
Press & Run Style Analysis Supported
Process Ink Calculation Supported
Production Options Evaluation Supported

Print Management Features

Cost Tracking Not Supported
Device Status Monitoring Not Supported
Environmental Metrics Not Supported
Guest Printing Not Supported
Mobile Printing Not Supported
Multi-Printer Support Not Supported
Multiple Authentication Methods Not Supported
Print Billing Not Supported
Print Job Deletion Not Supported
Print Job Routing Not Supported
Print Quotas / Limits Not Supported
Remote Printing Not Supported
Reporting / Analytics Supported
Secure Print Job Release Not Supported

Web to Print Features

Approval Workflow Supported
Customizable Templates Supported
Multi-Store Supported
Order Management Supported
Product Configurator Supported
Quotes / Estimates Supported
SEO Management Supported
Templates Supported
Website Management Supported

Print Estimating Features

"Best Price" Estimating Supported
Best Fit Imposition Not Supported
Bindery Estimating Not Supported
Discounts Management Supported
Multiple Version Calculations Supported
Pre / Post Service Calculations Supported
Pre-Press Estimating Not Supported
Press & Run Style Analysis Not Supported
Process Ink Calculation Supported
Production Options Evaluation Not Supported

Print Management Features

Cost Tracking Supported
Device Status Monitoring Supported
Environmental Metrics Supported
Guest Printing Supported
Mobile Printing Supported
Multi-Printer Support Supported
Multiple Authentication Methods Supported
Print Billing Supported
Print Job Deletion Supported
Print Job Routing Supported
Print Quotas / Limits Supported
Remote Printing Supported
Reporting / Analytics Supported
Secure Print Job Release Supported

OCR Features

Batch Processing Supported
Convert to PDF Supported
ID Scanning Supported
Image Pre-processing Supported
Indexing Supported
Metadata Extraction Supported
Multi-Language Supported
Multiple Output Formats Supported
Text Editor Supported
Zone Selection Tool Supported

Integrations

Authorize.Net Supported
Box Not Supported
CRED iQ Not Supported
CardConnect Supported
Dropbox Not Supported
Enfocus Switch Supported
Gmail Supported
Google Drive Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Microsoft OneDrive Not Supported
Microsoft Power BI Not Supported
MyOrderDesk Supported
PageDNA Supported
PrintGizmo Supported
Shippo Supported
Tesseract Not Supported
TouchNet Payment Systems Not Supported

Integrations

Authorize.Net Not Supported
Box Supported
CRED iQ Supported
CardConnect Not Supported
Dropbox Supported
Enfocus Switch Not Supported
Gmail Not Supported
Google Drive Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Azure Supported
Microsoft OneDrive Supported
Microsoft Power BI Supported
MyOrderDesk Not Supported
PageDNA Not Supported
PrintGizmo Not Supported
Shippo Not Supported
Tesseract Supported
TouchNet Payment Systems Supported