DocketManager vs. ePRO Comparison Chart

Pros

• DocketManager is hosted externally and requires no internal hardware to host. The software is accessible online from any location. This allows me to work remotely and support multiple businesses. Business sales reps are also able to access it from their mobile devices, to check up on order workflow, create a quote on the spot, and send direct emails, with custom generated files, directly from the online system. The workflow is well designed, from when you create a quote, convert it into an order, as it runs through production, to when it's shipped. Each section of DocketManager has a straight forward user interface, that places content into locations where you would expect to find it. DocketManager also features an online ordering store functionality. This allows us to create custom online portals for clients. We are able to offer them an easy method for re-ordering generic material or to order custom variable data products. This system is really great as a MIS and a W2P combo, all in one package. They keep making improvements and updates do not cost anything. There is an online forum where DocketManager customers are able to make feature requests, and many of them are always chosen to be implemented into the next release. The software improves for the community, and there is great communication between the customers and DocketManager.
• - Simple to use - Very functional - Great GUI - Excellent support team - Built in customer portals are a huge bonus - Time saving
• Easy to use Excellent support Excellent Features and forums Easy to implement Nice training videos