Dock

Dock

Dock Health
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About

Dock is the first and only HIPAA compliant task management and collaboration platform built for healthcare teams. We provide the structure, process and accountability needed for healthcare teams. We help bridge the gap between the clinical and administrative teams to help healthcare practices get on the same page for better, more reliable patient care and more efficient and happier providers. Dock gives your team a simple, HIPAA-compliant way to manage all your daily administrative and clinical tasks. Missed emails and calls lead to dropped balls. Complicated spreadsheets, disappearing Post-its and illegible notes result in medical errors. Capture every administrative to-do in one HIPAA-compliant place so your clinical operations can run more efficiently with less dropped-balls, and you can get back to the care patients need. No more Post-Its, no more Excel files, just a simple, intuitive, works-anywhere platform to complement your existing EHR.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare providers and teams looking for a HIPAA compliant task manager solution with protected patient health information

Audience

Healthcare providers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Dock Health
Founded: 2016
United States
www.dock.health

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

Service Center

Service Center

Office Ally
Foothold

Foothold

Foothold Technology

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

AGS AI Platform Not Supported
Adonis Not Supported
CGM LABDAQ Not Supported
CrelioHealth Not Supported
DOCTRIX Not Supported
Doc-U-Aide Not Supported
Flip Not Supported
Heidi Health Not Supported
Luma Health Not Supported
MD Clarity Not Supported
MyCarePlan Not Supported
PatientIQ Not Supported
Phreesia Not Supported
PowerSpeak Not Supported
QuickSlot Health Not Supported
ReferralMD Not Supported
Rimidi Not Supported
Saykara Not Supported
Sporo Not Supported
XpertCoding Not Supported

Integrations

AGS AI Platform Supported
Adonis Supported
CGM LABDAQ Supported
CrelioHealth Supported
DOCTRIX Supported
Doc-U-Aide Supported
Flip Supported
Heidi Health Supported
Luma Health Supported
MD Clarity Supported
MyCarePlan Supported
PatientIQ Supported
Phreesia Supported
PowerSpeak Supported
QuickSlot Health Supported
ReferralMD Supported
Rimidi Supported
Saykara Supported
Sporo Supported
XpertCoding Supported
Claim Dock and update features and information
Claim Dock and update features and information
Claim eClinicalWorks and update features and information
Claim eClinicalWorks and update features and information