Upper

Upper

Upper Inc.
+
+

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About

When you make promises to customers, DispatchTrack’s right time delivery management software makes sure you deliver. DispatchTrack is the leading solution provider of last mile delivery software, helping top brands around the globe power successful deliveries 180 million times a year. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver.

About

Upper Route Planner is a route planning, optimization, and operations management platform built for delivery, field service, and fleet-based businesses. It combines route planning, dispatch software, driver mobile apps, live customer tracking, proof of delivery, customer notifications, reporting, and fleet management into one connected system. The platform helps teams create tighter routes, dispatch faster, reduce customer calls, improve truck utilization, and manage delivery activity in real time. Upper supports products such as Crew, Customer Notifications Suite, AI Dispatcher, and Fleet Management, which can be used together or added based on operational needs. It also includes features such as branded tracking pages, live ETAs, SMS and WhatsApp alerts, driver-skill matching, route re-optimization, vehicle records, fuel tracking, maintenance scheduling, and telematics integration.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Top brands and delivery organizations around the globe

Audience

Upper Route Planner is best suited for delivery companies, field service teams, dispatchers, fleet managers, couriers, waste haulers, distributors, caterers, medical delivery teams, ecommerce operations, and multi-vehicle businesses that need route optimization, dispatch, driver tracking, proof of delivery, customer notifications, fleet management, and operational analytics

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DispatchTrack
Founded: 2010
Worldwide
www.dispatchtrack.com/

Company Information

Upper Inc.
Canada
www.upperinc.com

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Categories

Fleet Management Supported
Food Delivery Supported
GPS Tracking Supported
Logistics Supported
Route Planning Supported
Shipment Tracking Supported
Shipping Supported

Categories

Food Delivery Supported
Route Planning Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Not Supported
Route Costing Supported
Territory Management Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Supported
For Restaurants Not Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Not Supported
Order Management Not Supported
Routing Not Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Route Planning Features

Capacity Planning Not Supported
Drag & Drop Scheduling Not Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Not Supported
Performance Metrics Not Supported
Route Costing Not Supported
Territory Management Not Supported

Integrations

Asana Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Forms Not Supported
Google Maps Not Supported
Google Sheets Not Supported
InfinityX Supported
Microsoft Outlook Not Supported
Paperform Not Supported
SAP Cloud Platform Not Supported
SAP Sales Cloud Supported
SQL Server Not Supported
Service Fusion Not Supported
Smartsheet Not Supported
Squarespace Not Supported
TylerNet POS Software Supported
Typeform Not Supported
VL OMNI Supported
Zapier Not Supported

Integrations

Asana Supported
Google Ads Supported
Google Analytics Supported
Google Calendar Supported
Google Forms Supported
Google Maps Supported
Google Sheets Supported
InfinityX Not Supported
Microsoft Outlook Supported
Paperform Supported
SAP Cloud Platform Supported
SAP Sales Cloud Not Supported
SQL Server Supported
Service Fusion Supported
Smartsheet Supported
Squarespace Supported
TylerNet POS Software Not Supported
Typeform Supported
VL OMNI Not Supported
Zapier Supported
Claim DispatchTrack and update features and information
Claim DispatchTrack and update features and information
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Claim Upper and update features and information