Dispatch Science vs. Urbantz Comparison


Dispatch Science	Urbantz URBANTZ	+	+
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		Related Products CXT Software CXT Software is building the future of delivery logistics — autonomous, intelligent, and trusted. Our platform helps courier and last-mile delivery providers run smarter, faster, and more securely. Whether you manage scheduled routes, on-demand courier services, or high-compliance deliveries like pharmaceuticals and healthcare, CXT Software empowers you with everything from advanced dispatch automation and real-time tracking to secure chain-of-custody documentation and predictive insights. Our fully integrated suite includes powerful tools for operations management, a smart driver app, and a customizable client portal — all designed to streamline delivery operations and scale your business without adding complexity. With over 25 years of experience and a proven track record supporting North America's most demanding logistics operations, we’re leading the charge from manual workflows to AI-powered TMS solutions. Experience the tech that’s defining the next era of logistics. 70 Ratings Visit Website Detrack Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. At a glance - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs A subscription includes: - Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery - Scanner app - sort and manage parcels with ease 148 Ratings Visit Website Descartes Fleet Performance Management Descartes Fleet Performance Management is built for enterprise fleets and complex delivery operations. Designed to handle high-volume, multi-stop, time-sensitive logistics environments, it helps organizations improve fleet efficiency, increase driver productivity, and deliver consistently better service at scale. The platform combines advanced route optimization, real-time fleet visibility, and mobile workforce management to reduce costs, minimize miles driven, and maximize vehicle and resource utilization. Businesses can accomplish more with fewer vehicles and drivers while maintaining service levels and operational control. With seamless mobile integration, organizations gain real-time tracking, performance insights, compliance monitoring, and dynamic appointment scheduling to keep operations running efficiently in the field. From planning through execution, Descartes enables smarter, more agile delivery operations. Descartes helps enterprise organizations take control of co 28 Ratings Visit Website RouteGenie Everything you want in your NEMT software. RouteGenie minimizes your costs by building you the most efficient schedule everyday based on the capacity of your vehicles. On average, RouteGenie customers see a 10-20% reduction in the number of vehicles on the road and miles driven. Once your day gets started, a lot of trip changes are coming: new trips, no shows, driver call offs, and vehicle breakdowns happen everyday. DispatchGenie adjusts in real-time, making live dispatching decisions and even muti-loading trips automatically. Transportation providers get trips from a wide variety of different sources. Getting all of them into one place with the most up-to-date and information is critical. The ImportGenie offers best-in-class real time integrations to make information flow into your systems seamlessly. BillingGenie helps you maintain the financial health of your business by making it easy to generate all of your billing. This will include broker billing, and CMS 1500 forms. 49 Ratings Visit Website Interfacing Integrated Management System (IMS) Interfacing’s Integrated Management System (IMS) is an AI-powered platform that unifies BPM, QMS, Document Control, and GRC into one platform. Organizations use IMS to model and automate processes, control documents, manage risks, and maintain regulatory compliance with full traceability and audit readiness. Built for highly regulated sectors such as aerospace, life sciences, finance, and government, IMS provides real-time visibility, automated workflows, and AI-driven insights that improve quality and reduce operational risk. The platform is ISO 27001 certified and fully validated for 21 CFR Part 11, making it suitable for mission-critical environments requiring strong governance, security, and control. IMS also includes low-code automation, process mining, audit management, training tracking, CAPA workflows, and dashboards to help teams streamline operations and continuously improve. AI strengthens governance, improves accuracy, and reinforces regulatory control. 66 Ratings Visit Website Trinium TMS Trinium TMS is recognized as the industry leader in intermodal trucking and drayage systems, providing solutions for companies of all sizes. It’s a complete enterprise system for intermodal trucking and drayage companies that’s currently deployed in every intermodal and drayage market across the U.S. and Canada, managing both domestic intermodal and international container operations. The company's primary focus is on drayage industry best practices to assist its customers with improving their financial results with its freight management software. Trinium TMS has enabled improvements to various aspects of its customers’ operations like growing revenue and fleet size without adding internal staff, reducing equipment detention charges (Per Diem, Rail Storage, Port Demurrage), improving dispatcher and driver efficiency with mobile communications, and improving customer service with timely and accurate updates via EDI, automated email, and web tracking. 1 Rating Visit Website JOpt.TourOptimizer JOpt.TourOptimizer is an enterprise route optimization and scheduling engine for logistics, dispatch, transportation, and field service operations. It solves VRP, CVRP, VRPTW, pickup and delivery, multi-depot planning, heterogeneous fleet routing, and workforce scheduling under real-world business constraints. The platform supports time windows, working hours, capacities, skills and expertise levels, territories, zone governance, overnight stays, alternate destinations, and custom business rules. Available as a Java SDK and Docker-based REST API with OpenAPI/Swagger, JOpt.TourOptimizer integrates into existing software platforms. It helps organizations improve planning efficiency, service quality, transparency, SLA compliance, and operational reliability at scale. It is designed for software vendors, enterprise developers, and operations teams that need scalable optimization technology for production use, not just basic route calculation. 10 Ratings Visit Website Moovs Moovs is the the operator tool that does It all. The all-in-one software simplifies operations, automates daily tasks, and delivers an exceptional experience for your customers. Moovs is the highest rated transportation software on the market. It is trusted by 1000+ Chauffeur Operators, Party Bus & Limo Operators, Bus & Coach Operators and Taxi and Ride Hailing Operators and more! An experience your customers will love and you'll love even more. Automated sales, follow-up on quotes and deals and a lot more to help you grow your business. Manage more rides in less time! Transportation software for your business, no matter your size or budget. Running a transportation business is hard. Moovs is an all-in-one software built for your unique business. 36 Ratings Visit Website NovusMED NovusMED is an ecosystem that includes call center, administrative, driver applications, and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs. Accurately manage calls and patient information. Monitor real-time performance and adjust resource capacity to meet changes in service demand. Manage will calls, confirmation calls, and recurring trips/standing orders in real time. Improved mileage reimbursement and cost calculators to manage multiple contractors, funding sources (payors), multiple providers, and volunteer driver programs. Enhanced credential management for vehicles and drivers. Manage subcontractor outsourcing with provider mobile, trip bidding, and trip offers. Able to see the closest vehicle and perform immediate bookings. 1 Rating Visit Website WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website
About Dispatch Science is the leading AI-powered, cloud-native transportation management platform built specifically for last-mile delivery operations. Combining advanced route optimization with intelligent LLM-driven automation, Dispatch Science transforms every stage of the delivery lifecycle—from order intake and dispatching to customer communications, billing, and analytics. AI-powered decision-making helps couriers reduce operating costs, increase delivery capacity, improve fleet utilization, and deliver exceptional customer experiences. With smart automation embedded throughout the platform, delivery businesses can scale faster, operate more efficiently, and stay ahead in an increasingly competitive market.	About Urbantz is a leading last mile delivery management platform designed specifically for enterprises. We empower the largest retail, grocery, e-commerce and logistics companies to manage their final mile operations sustainably at any scale, providing the visibility and control to cut emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences. Happy customers include Carrefour, Auchan, Home24, ASDA, PostNord, Markey Spoon, Bosch & FM Logistic. URBANTZ is a SaaS last mile management software with an optimization solution for urban deliveries. It supports the complete logistics process of a company, helping prepare the most efficient rounds in a quick manner and allocating them to the right drivers. It enables real-time traceability throughout the process not only for management and dispatchers but also for the final recipients.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Our solution is used in all delivery industries such as courier and parcel delivery, eCommerce and retail last mile, manufacturing distribution, food delivery, and hospital, medical and pharmaceutical deliveries.	Audience Urbantz is trusted by retail, e-commerce, postal services and logistics enterprises to organise, control, and sustainably scale their last mile logistics.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $675/month All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders. Basic: $675/month plus $27.00/month/driver Plus $0.04 per SMS notification Growth Edition: $1,900/month base price plus $27.00/month/driver Plus $0.03 per SMS notification Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification Free Version Free Trial	Pricing No information available. Urbantz is an enterprise-grade solution that offers value-based pricing as we offer the creation of customizable features based on the client's needs. Our pricing model is designed to be as simple and transparent as possible. It doesn’t matter how many dispatchers and drivers use the platform and app, or the number of carriers you add. The only thing you pay for is deliveries, which can be dropoffs or pickups. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.2 / 5 features 4.2 / 5 design 4.8 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like especially the profile, how it looks to customer and especially to consignees. Modern looking and well working software. There is everything we need for example food home deliveries. Dashboard - it's really easy to follow up drivers and the progress of the deliveries. Driver app is very user friendly and simple to use. Easy to use, customer oriented and friendly support! We use it every day for managing our fleet and it has been more than useful in the whole process of upgrading our service! Perfect Last Mile Partner for our business. Customers are pleased with the perfect communication through SMS and mail. Accurate Track & Trace. Cons Using the software needs some learning first, but then it's easy to use. Optimization - needs more flexibility of editing rounds and changing parameters, drivers etc. Roles are a bit unclear - which role can do what. Users - I should be able to delete users myself as a Platform Manager. Missing a dynamic element of the last mile execution. We have no cons so far. Urbantz does what it promises.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Dispatch Science Founded: 2018 Canada www.dispatchscience.com	Company Information URBANTZ Founded: 2015 Belgium www.urbantz.com
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Categories Computer Aided Dispatch Courier Delivery Management Digital Signature Distribution Fleet Management Food Delivery Grocery Delivery Last Mile Delivery Logistics Order Entry Route Planning Service Dispatch Shipment Tracking Standard Operating Procedure (SOP) Transportation Dispatch Transportation Management	Categories Delivery Management Fleet Management Grocery Delivery Last Mile Delivery Logistics Real-Time Transportation Visibility Route Planning Supply Chain Management Transportation Dispatch Transportation Management
Delivery Management Features Customer Portal Dispatch Management Driver ETA Driver Management For Courier Services For Freight For Restaurants Order Tracking Routing Scheduling Signature Capture Surveys & Feedback Fleet Management Features Dispatch Management Employee Management Fuel Management GPS Tracking Incident Reporting Inspection Management Inventory Management Maintenance Management Mileage Tracking Motor Pool Routing Tire Management VIN Lookup Work Order Management Logistics Features 3PL Barcoding / RFID Container Tracking CRM Cross Docking Fleet Management Inventory Management Order Management Purchasing Scheduling Shipping Management Transportation Management Route Planning Features Capacity Planning Drag & Drop Scheduling Driver Management Emergency Dispatch GPS Tracking Performance Metrics Route Costing Territory Management Transportation Dispatch Features Billing & Invoicing Computer Aided Dispatch Customer Database Emergency Dispatch Fuel Management Mileage Tracking Order Management Routing Scheduling Vehicle Tracking Transportation Management Features Billing & Invoicing Carrier Management Customer Management Dispatch Management Driver Management Fleet / Equipment Management Load Management Order Management Quotes / Estimates Routing Scheduling Shipment Management Show More Features Courier Features Barcode Support Billing & Invoicing Compensation Management Customer Database Dispatch Management Job Assignment Management Label Printing Order Entry Routing Scheduling Digital Signature Features Audit Trail Authentication Auto Reminders Customizable Templates Document Analytics Mobile Signature Multi-Party Signing Progress Tracking Task Progress Tracking Distribution Features Barcoding / RFID Import / Export Management Inventory Management Order Management Purchasing Returns Management Sales Forecasting Shipping Management Warehouse Management Food Delivery Features Delivery Tracking Dispatch Management For Restaurants Gift Card Management Menu Management Online Ordering Order Management Routing Sales Trend Analysis Supports Loyalty Program Order Entry Features Back Order Management Customer Database Inventory Management Order Fulfillment Order Management Real Time Order Entry Remote Order Entry Shipping Management Warehouse Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Shipment Tracking Features Alerts/Notifications Delivery Estimate For eCommerce For Freight Status Tracking Website Integration	Delivery Management Features Customer Portal Dispatch Management Driver ETA Driver Management For Courier Services For Freight For Restaurants Order Tracking Routing Scheduling Signature Capture Surveys & Feedback Fleet Management Features Dispatch Management Employee Management Fuel Management GPS Tracking Incident Reporting Inspection Management Inventory Management Maintenance Management Mileage Tracking Motor Pool Routing Tire Management VIN Lookup Work Order Management Logistics Features 3PL Barcoding / RFID Container Tracking CRM Cross Docking Fleet Management Inventory Management Order Management Purchasing Scheduling Shipping Management Transportation Management Route Planning Features Capacity Planning Drag & Drop Scheduling Driver Management Emergency Dispatch GPS Tracking Performance Metrics Route Costing Territory Management Transportation Dispatch Features Billing & Invoicing Computer Aided Dispatch Customer Database Emergency Dispatch Fuel Management Mileage Tracking Order Management Routing Scheduling Vehicle Tracking Transportation Management Features Billing & Invoicing Carrier Management Customer Management Dispatch Management Driver Management Fleet / Equipment Management Load Management Order Management Quotes / Estimates Routing Scheduling Shipment Management Show More Features Supply Chain Management Features Demand Planning Electronic Data Interchange Import / Export Management Inventory Management Order Fulfillment Order Management Sales & Operations Planning Shipping Management Supplier Management Transportation Management Warehouse Management
Integrations Brisoft CapInfo ERP Gold Extensiv 3PL Warehouse Manager Freshdesk Kardinal LOGISTAR MaGistor Oracle Fusion Cloud ERP QuickBooks Online Reflex WMS SAP Business One SAP Commerce Cloud SAP ERP SAP Extended Warehouse Management (EWM) SAP Process Orchestration SOLOCHAIN WMS Salesforce Shopify Zapier Show More Integrations View All 5 Integrations	Integrations Brisoft CapInfo ERP Gold Extensiv 3PL Warehouse Manager Freshdesk Kardinal LOGISTAR MaGistor Oracle Fusion Cloud ERP QuickBooks Online Reflex WMS SAP Business One SAP Commerce Cloud SAP ERP SAP Extended Warehouse Management (EWM) SAP Process Orchestration SOLOCHAIN WMS Salesforce Shopify Zapier Show More Integrations View All 15 Integrations
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