Lynx

Lynx

Lynx Software
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About

Dispatch Science is a leading AI-powered Transportation Management System (TMS) and delivery management software platform built specifically for last-mile logistics, courier companies, medical couriers, pharmaceutical delivery, parcel delivery, and field service operations.As a cloud-native logistics platform, Dispatch Science combines advanced route optimization, automated dispatching, real-time delivery tracking, customer communication tools, business intelligence, and AI-driven workflow automation in a single solution. Dispatch Science helps delivery businesses streamline order management, optimize driver routes, automate customer notifications, improve fleet utilization, reduce transportation costs, accelerate invoicing, and increase on-time delivery performance. The platform supports the entire delivery lifecycle, including order intake, dispatch management, route planning, driver mobile application, POD, customer experience management, billing, reporting, and analytics.

About

Efficiently streamline your school bus route planning and information management. Save money with improved route efficiency and streamlined operations. Efficiently manage your fleet, drivers, students and routes. Get 24/7 live technical support from anywhere, anytime. Lynx empowers your transport department by providing multiple features to keep up with your school transport needs. Get control of your bus routing data. Easily update student information to any of your bus routes. View multiple routes at one time, set specific parameters in real-time and more. Track and monitor your vehicles plus keep track of fleet maintenance, all in real-time. Easily create customized reports to comply with transportation regulations and requirements. Easily view, map or export all of your rider pickups, special needs riders and group stops in one place.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Our solution is used in all delivery industries such as courier and parcel delivery, eCommerce and retail last mile, manufacturing distribution, food delivery, and hospital, medical and pharmaceutical deliveries.

Audience

Transportation directors

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$675/month
All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders.
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification

Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Free Version Not Supported
Free Trial Not Supported

Pricing

$1,895
Pricing is based on number of riders and any additional optional web based software.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The ease of use. Ability to create route options without tearing down other routes. Quick response when needing help or have questions. Joe & Anna willing to help set things up and then walking you through what was done and how it was done. Always making improvements.
  • Excellent customer service. Software is very user friendly and the lynx staff is always available to help and train.
  • Very dependable and reliable routing software program. Joe and Anna are amazing to work with. If I have a question they respond right away. Their customer services is amazing. Lynx is easy to use and Joe and Anna walk you through all set-up needs, DPI student reporting and route consolidations. Lynx is located in Wisconsin, so they are familiar with all types of weather conditions and the terrain.
  • Lynx provides the best tech support I have ever utilized! In over 25 years as a school district CIO, Technology Director, Technology Coordinator, and Director of Transportation, I have never encountered such expert, timely, and willing tech support. In my transportation position, I am often up working very early in the morning prior to drivers arriving. In my early days utilizing the software suite, I'd send a quick email and invariably my phone would ring with an expert on the other end of the phone! A quick fix or explanation and I was on my way to getting my completed! At one point, we transition from being a locally hosted service to moving to the cloud. The transition was seamless! At another point, I wanted to automate student information and routing information to transfer to and from Infinite Campus to Lynx and back again. Lynx tech support worked directly with Infinite Campus and we had this automation completed in less than a week!
  • Great customer service. Software is user friendly. DPI reports are a breeze with the help of Joe and Anna.

Cons

  • The only Con is that the software does not come with School Bus Drivers. If it came with 2 or 3 drivers this would be the best software routing system in the world. In all seriousness, I have not found one Con yet, we might only be in the honeymoon phase, but I don't see it going down, I only see the potential that we have been shown so far.
  • The software is missing a way to record attendance directly from drivers to lynx other than the student ID cards. From my understanding this is being added.
  • Not having the parents app set-up. We utilize another GPS system to have the parents app and the GPS monitoring of the buses. Joe has been amazing to work with having the two systems talk with each other.
  • There have been so many improvements over the years, I simply cannot think of one thing I do not like.
  • I have been using the software for 11 years and have yet to see a negative side of it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Dispatch Science
Founded: 2016
Canada
www.dispatchscience.com

Company Information

Lynx Software
Founded: 1983
United States
www.busingsoftware.com

Alternatives

Alternatives

iSchoolbus

iSchoolbus

TheThemeio
OnTime 360

OnTime 360

Vesigo Studios
DeliverySuite

DeliverySuite

Nology Solutions & Systems
BusBoss

BusBoss

Orbit Software
EZRouting

EZRouting

TransAct

Categories

Categories

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Not Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Not Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Returns Management Supported
Sales Forecasting Not Supported
Shipping Management Supported
Warehouse Management Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Supported
Cross Docking Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Fleet Maintenance Features

Cost Tracking Supported
Fuel Tracking Supported
Maintenance History Supported
Maintenance Scheduling Supported
Parts Inventory Management Supported
Repair Tracking Supported
Tire Management Supported
Vehicle Information Supported
Warranty Tracking Supported
Work Order Management Supported

School Bus Routing Features

Dispatch Management Supported
Driver Management Supported
Field Trip Management Supported
GPS Tracking Supported
Parent Portal Supported
Route Optimization Supported
Scheduling Supported
Student Information / Records Supported
Territory Management Supported

Integrations

360 School Management System Not Supported
Extensiv 3PL Warehouse Manager Supported
Freshdesk Supported
Infinite Campus Not Supported
MastersSoft Student Management System (SMS) Not Supported
PowerSchool Not Supported
QuickBooks Online Supported
Shopify Supported
Skyward School Business Suite Not Supported
Synergy Not Supported
Zapier Supported

Integrations

360 School Management System Supported
Extensiv 3PL Warehouse Manager Not Supported
Freshdesk Not Supported
Infinite Campus Supported
MastersSoft Student Management System (SMS) Supported
PowerSchool Supported
QuickBooks Online Not Supported
Shopify Not Supported
Skyward School Business Suite Supported
Synergy Supported
Zapier Not Supported
Claim Dispatch Science and update features and information
Claim Dispatch Science and update features and information
Claim Lynx and update features and information
Claim Lynx and update features and information