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About

Dispatch Science is a leading AI-powered Transportation Management System (TMS) and delivery management software platform built specifically for last-mile logistics, courier companies, medical couriers, pharmaceutical delivery, parcel delivery, and field service operations.As a cloud-native logistics platform, Dispatch Science combines advanced route optimization, automated dispatching, real-time delivery tracking, customer communication tools, business intelligence, and AI-driven workflow automation in a single solution. Dispatch Science helps delivery businesses streamline order management, optimize driver routes, automate customer notifications, improve fleet utilization, reduce transportation costs, accelerate invoicing, and increase on-time delivery performance. The platform supports the entire delivery lifecycle, including order intake, dispatch management, route planning, driver mobile application, POD, customer experience management, billing, reporting, and analytics.

About

FarEye is a predictive logistics SaaS platform that is making deliveries efficient for industries across Retail, Manufacturing and Transport and Logistics. FarEye’s intelligent logistics platform enables enterprises to orchestrate, track, and optimize their logistics operations. It empowers enterprises to gain real time visibility, excel in the last mile and deliver customer delight. With 17 Gartner mentions, DHL, Walmart, Amway, Dominos, Hilti and 150 plus customers have laid trust in FarEye as their partner of choice across 30 countries. FarEye is empowering global enterprises to shrink delivery time by up to 27%, increase courier productivity by up to 15%, eliminate risks by up to 57% and ensure operational excellence.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Our solution is used in all delivery industries such as courier and parcel delivery, eCommerce and retail last mile, manufacturing distribution, food delivery, and hospital, medical and pharmaceutical deliveries.

Audience

Logistics Companies, 3PL's, Delivery Management Companies, Retailers, On Demand Deliveries

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$675/month
All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders.
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification

Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Free Version Not Supported
Free Trial Not Supported

Pricing

$20.00/month/user
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • FarEye has helped me to track all our KPIs because it Implements digital proof of delivery, resulting in paperless work. Also, the solution's swiftness and flexibility are the top key features.
  • The team is super-active when it comes to customer requirements, be it onboarding or personalizing. The product itself is also very well thought out and works in the right manner.

Cons

  • Not too many dislikes; however, its user interface errors occur most of the time, along with the repeated change in point of contact is also worrying most of the time.
  • Nothing very specific till yet, but spending more time we might come across some to update.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Dispatch Science
Founded: 2016
Canada
www.dispatchscience.com

Company Information

FarEye
Founded: 2013
India
www.getfareye.com

Alternatives

Alternatives

Detrack

Detrack

Detrack Systems
OnTime 360

OnTime 360

Vesigo Studios
DeliverySuite

DeliverySuite

Nology Solutions & Systems
DeliverySuite

DeliverySuite

Nology Solutions & Systems

Categories

Categories

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Not Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Not Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Returns Management Supported
Sales Forecasting Not Supported
Shipping Management Supported
Warehouse Management Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Supported
Cross Docking Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Not Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Mobility Features

App Management Supported
Barcode Scanning Supported
Compliance Management Not Supported
Content Management Not Supported
Data Collection Supported
Data Management Supported
File Management Not Supported
Forms Automation Supported
Mobile Messaging Supported
Remote Access Supported
Remote Systems Monitoring Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Not Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Algonomy Not Supported
Blue Yonder Transportation Management Not Supported
Extensiv 3PL Warehouse Manager Supported
Freshdesk Supported
QuickBooks Online Supported
Shopify Supported
Tracx Not Supported
Vin OMS Not Supported
Vin WMS Not Supported
Zapier Supported

Integrations

Algonomy Supported
Blue Yonder Transportation Management Supported
Extensiv 3PL Warehouse Manager Not Supported
Freshdesk Not Supported
QuickBooks Online Not Supported
Shopify Not Supported
Tracx Supported
Vin OMS Supported
Vin WMS Supported
Zapier Not Supported
Claim Dispatch Science and update features and information
Claim Dispatch Science and update features and information
Claim FarEye and update features and information
Claim FarEye and update features and information