Related Products
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About
Diktamen is a cloud-based digital dictation and transcription platform designed to streamline voice capture, task management, and workflow automation across professional sectors. The solution enables users to dictate audio from any location, via mobile, desktop, or dedicated devices, and securely transmit that audio for transcription, speech recognition, and task assignment. It supports industry-specific workflows (notably in legal and healthcare), allows integration with existing systems, and features centralized management for submissions, status tracking, and BI reporting with AI-driven forecasting. Clients benefit from cost reduction in dictation infrastructure, efficient transcription turnaround through outsourced partner networks, real-time task routing, and a flexible SaaS deployment model with minimal local installation or maintenance. Diktamen holds ISO 27001 certification and adheres to GDPR for data security and compliance.
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About
Everhelp is an AI-powered customer support outsourcing ecosystem that assembles custom setups to meet each client's specific targets. Our automation resolves up to 85% of routine requests, with coverage in 90+ languages via AI (30+ with human agents) and first response as fast as 15 seconds.
Founded in 2021, Everhelp is a fast-growing support provider with a top spot on Clutch's Top 100 Fastest-Growing Companies list, having grown to 1,000+ agents across 4 continents. We've supported 125+ clients across industries, from SaaS to eCommerce, logistics, and hospitality, delivering ISO 27001 and PCI DSS-certified, GDPR-compliant services. Results across the client base: a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution. This performance has earned us 8 industry awards, including 2026 Outsource Partner of the Year (Business Intelligence Group) and a Silver Stevie® Award for Best Use of Technology in Customer Service.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Legal and healthcare professionals searching for a dictation workflow solution that integrates with existing systems and supports remote or mobile working
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Audience
Organizations looking for a powerful Customer service solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDiktamen
Founded: 2007
Finland
info.diktamen.com/uk/
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Company InformationEverhelp
Founded: 2021
Poland
www.ever-help.com
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Integrations
No info available.
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Integrations
No info available.
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