Detrack

Detrack

Detrack Systems
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About

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. At a glance - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs A subscription includes: - Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery - Scanner app - sort and manage parcels with ease

About

Veho’s 99.9% on-time delivery rate and average customer satisfaction rating of 4.9/5 are both best-in-class. Veho meticulously tracks every package and notifies the customer every step of the way. Veho’s platform flexes with delivery capacity in real time to meet the demands of our clients. Veho’s robust API and in-house engineering team helps clients get started with Veho in days instead of weeks. Customers provide instructions, receive status updates, and get a photo when packages are dropped at the door. Veho does daily local pickups or works with e-commerce companies to ship parcels to our sorting facilities. Consumers are tired of missing deliveries and feeling left in the dark about shipping delays. Partner with Veho, the next-generation shipping platform, enabling an upgraded delivery experience that matches your product. Veho gives you transparency into your earnings before you book your route.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

If you deliver goods or need to track your vehicles in real-time, you can boost productivity and reduce operating costs with Detrack. Our customers include e-commerce stores and retailers, construction and building suppliers, logistics and distribution providers, food and beverage suppliers, automotive specialists, field services and trades.

Audience

Anyone looking for a parcel delivery platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations


ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics

CUSTOM - for 100+ fleets, custom pricing and support
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros from Real Users

Pros

  • 1. Real-Time Visibility Lets you track the exact location of every vehicle or driver. You know where each delivery is, spot delays early, and provide accurate ETAs to customers. GPS integration + live tracking links that you can even share with clients. 2. Digital Proof of Delivery (POD) Every delivery is recorded with e-signature, photo, and timestamp. Prevents disputes like “I never got my order.” Stored securely in the cloud, easy to retrieve if issues or returns arise. 3. Route Optimization While not as advanced as Onfleet or Routific, it helps plan logical and efficient routes. Saves fuel, reduces wasted time, and lowers driver stress. 4. Automated Customer Notifications Sends SMS, WhatsApp, or email alerts when an order is on the way or delivered. Builds customer trust and reduces “Where’s my order?” calls. Enhances the overall shopping experience on AreroFast. 5. Scalability Start small with just a few vehicles and scale up easily. No expensive hardware—just smartphones with the Detrack app. Works well for mixed fleets (in-house + outsourced like Eric Delivery). 6. E-commerce Integration Has APIs and plugins that integrate with WooCommerce/WordPress. You can automate flows: when an order is “completed” in WooCommerce, it gets sent to Detrack as a delivery job. Reduces manual work and boosts efficiency. 7. Reports & Analytics Provides metrics on on-time deliveries, delays, peak hours, and driver performance. Helps you make data-driven decisions (e.g., reinforce routes on Fridays, adjust delivery zones, etc.).
  • Integrated tracking, POD, easy to create & customise driver runs. Support seems good too which is always a bonus.
  • Ease of use, drivers are able to plan there day easily and enjoy the simplicity .photo option has been helpful.
  • easy to use, simple UI, Fast response customer service, especially your routing system saves our sorting problems.
  • Affortable & feasible solution for 3PL usage Super user friendly with smart features - including API with eCom system Full with features that allowed admin to customise what they need
  • *Easy to use app with multi functionalities. *Can enter multiple reference numbers - no character limitations. *Real live time GPS. *Feature to take photos *Download PDF copy of POD *Search for past collections and deliveries *Can use on mobile phone or desktop
  • The app is user-friendly, making it easy to manage daily deliveries. It tracks our drivers in real time, allowing us to monitor their progress and ensure timely deliveries. Additionally, it helps optimize routes, saving time and fuel. With features like real-time updates and notifications, it keeps the entire team informed and connected, improving overall efficiency and communication. This tool has been invaluable for streamlining operations and ensuring a smoother delivery process every day.
  • Detrack offers a range of benefits that make it a reliable and efficient delivery management system. Its real-time tracking ensures transparency, while electronic proof of delivery enhances accountability. The user-friendly interface simplifies operations, and automated notifications keep customers informed. With robust driver management and a cloud-based platform, businesses can easily oversee logistics from anywhere. Customizable features allow for tailored solutions, and seamless API integration ensures compatibility with other systems. Additionally, Detrack is cost-effective, making it accessible to businesses of all sizes. Reliable customer support further enhances its usability, making it a trusted solution for streamlining delivery operations.
  • We are happy that we have opportunity to using EPOD in our services, we expect that we can implement into all customers soon
  • Good for those does not want to invest on deliveries software. Realtime update on all deliveries and tracking of your delivery vans.

Pros & Cons from Real Users

Pros

  • Nothing. Veho sucks. They do not do the only thing that is their job. Deliver a package. Where did they even come from? I had never heard of them before and now all of the sudden many retailers are using them. Super unfortunate since they are terrible.
  • None, rarely on time, false excuses for days late delivery. When late, tracking failures are occur most of the time. I no longer order on line from companies that use Veho

Cons

  • Tracking said my Lululemon package was out for delivery then said delivered. I get home and the package that was delivered was from old navy. Dealing with the chat and text was stupid. They give stupid answers and dumb suggestions. Oh, it says delivered, check with a neighbor. Uh yeah, I have the driver on my ring camera delivering an old navy package and no Lululemon package. Finally via text they tell me package was "lost in transit." Ok so it was out for delivery and it got lost? How does that work? The driver took it or lost it or delivered to someone else. Luckily they told Lululemon that they lost my package so I could get a refund relatively quickly. I guess they just saved me money since I won't be ordering online with anyone that uses this crap delivery service.
  • Terrible unreliable delivery service. I tried get my meal service delivered by them. Abject failure

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Detrack Systems
Founded: 2013
Singapore
www.detrack.com

Company Information

Veho
Founded: 2016
United States
shipveho.com

Alternatives

Alternatives

Amazon Flex

Amazon Flex

Amazon
OnTime 360

OnTime 360

Vesigo Studios
Logistyx TME

Logistyx TME

Logistyx Technologies
Tookan

Tookan

JungleWorks
LogiNext Mile

LogiNext Mile

LogiNext

Categories

Courier Supported
Fleet Management Supported
Fleet Tracking Supported
Last Mile Delivery Supported
Logistics Supported

Categories

Last Mile Delivery Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Not Supported
Transportation Management Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Integrations

8x8 Supported
AfterShip Supported
Exotel Supported
LINK Mobility Supported
MYOB Supported
Machship Supported
Monkedo Supported
QuickBooks Online Supported
Shopee Supported
Shopify Supported
Twilio Supported
Vonage Business Supported
WhatsApp Supported
WooCommerce Supported
Xero Supported
Zapier Supported
eHub Not Supported
techSHIP Not Supported
viaSocket Supported

Integrations

8x8 Not Supported
AfterShip Not Supported
Exotel Not Supported
LINK Mobility Not Supported
MYOB Not Supported
Machship Not Supported
Monkedo Not Supported
QuickBooks Online Not Supported
Shopee Not Supported
Shopify Not Supported
Twilio Not Supported
Vonage Business Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Xero Not Supported
Zapier Not Supported
eHub Supported
techSHIP Supported
viaSocket Not Supported
Claim Veho and update features and information
Claim Veho and update features and information