Detrack

Detrack

Detrack Systems
Rastrac

Rastrac

Manning Navcomp
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About

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. At a glance - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs A subscription includes: - Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery - Scanner app - sort and manage parcels with ease

About

At Rastrac, we offer a vast array of services as well as the ability to create custom, tailored solutions. View the current locations of your vehicles and assets, get and view tracks of your vehicles all from your mobile device. At a glance, see what is happening in your fleet that requires your immediate attention. Monitor fleet health with information about devices not reporting, idle time, speeding incidents, and more. Our non-proprietary GPS tracking devices and software works with virtually any third-party system. This versatility enables you to integrate Rastrac’s equipment or software into your existing systems, saving you time, energy, and money. The Rastrac Web API allows broad control of Rastrac's suite of vehicle tracking features from most programming environments. This allows anything from automated scripting of common tasks to seamless integration into customer user interfaces alongside other business-specific tools.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

If you deliver goods or need to track your vehicles in real-time, you can boost productivity and reduce operating costs with Detrack. Our customers include e-commerce stores and retailers, construction and building suppliers, logistics and distribution providers, food and beverage suppliers, automotive specialists, field services and trades.

Audience

Marina, transportation and mixed fleet companies looking for a fleet management software solution for their business needs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations


ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics

CUSTOM - for 100+ fleets, custom pricing and support
Free Version Supported
Free Trial Supported

Pricing

Pricing provided based on a comprehensive project assessment
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • 1. Real-Time Visibility Lets you track the exact location of every vehicle or driver. You know where each delivery is, spot delays early, and provide accurate ETAs to customers. GPS integration + live tracking links that you can even share with clients. 2. Digital Proof of Delivery (POD) Every delivery is recorded with e-signature, photo, and timestamp. Prevents disputes like “I never got my order.” Stored securely in the cloud, easy to retrieve if issues or returns arise. 3. Route Optimization While not as advanced as Onfleet or Routific, it helps plan logical and efficient routes. Saves fuel, reduces wasted time, and lowers driver stress. 4. Automated Customer Notifications Sends SMS, WhatsApp, or email alerts when an order is on the way or delivered. Builds customer trust and reduces “Where’s my order?” calls. Enhances the overall shopping experience on AreroFast. 5. Scalability Start small with just a few vehicles and scale up easily. No expensive hardware—just smartphones with the Detrack app. Works well for mixed fleets (in-house + outsourced like Eric Delivery). 6. E-commerce Integration Has APIs and plugins that integrate with WooCommerce/WordPress. You can automate flows: when an order is “completed” in WooCommerce, it gets sent to Detrack as a delivery job. Reduces manual work and boosts efficiency. 7. Reports & Analytics Provides metrics on on-time deliveries, delays, peak hours, and driver performance. Helps you make data-driven decisions (e.g., reinforce routes on Fridays, adjust delivery zones, etc.).
  • Integrated tracking, POD, easy to create & customise driver runs. Support seems good too which is always a bonus.
  • Ease of use, drivers are able to plan there day easily and enjoy the simplicity .photo option has been helpful.
  • easy to use, simple UI, Fast response customer service, especially your routing system saves our sorting problems.
  • Affortable & feasible solution for 3PL usage Super user friendly with smart features - including API with eCom system Full with features that allowed admin to customise what they need
  • *Easy to use app with multi functionalities. *Can enter multiple reference numbers - no character limitations. *Real live time GPS. *Feature to take photos *Download PDF copy of POD *Search for past collections and deliveries *Can use on mobile phone or desktop
  • The app is user-friendly, making it easy to manage daily deliveries. It tracks our drivers in real time, allowing us to monitor their progress and ensure timely deliveries. Additionally, it helps optimize routes, saving time and fuel. With features like real-time updates and notifications, it keeps the entire team informed and connected, improving overall efficiency and communication. This tool has been invaluable for streamlining operations and ensuring a smoother delivery process every day.
  • Detrack offers a range of benefits that make it a reliable and efficient delivery management system. Its real-time tracking ensures transparency, while electronic proof of delivery enhances accountability. The user-friendly interface simplifies operations, and automated notifications keep customers informed. With robust driver management and a cloud-based platform, businesses can easily oversee logistics from anywhere. Customizable features allow for tailored solutions, and seamless API integration ensures compatibility with other systems. Additionally, Detrack is cost-effective, making it accessible to businesses of all sizes. Reliable customer support further enhances its usability, making it a trusted solution for streamlining delivery operations.
  • We are happy that we have opportunity to using EPOD in our services, we expect that we can implement into all customers soon
  • Good for those does not want to invest on deliveries software. Realtime update on all deliveries and tracking of your delivery vans.

Pros & Cons from Real Users

Pros

  • The personnel is always available to help. I have found that the little things I found that I needed help with were there by asking. I just did not know where to look. Everyone at Rastrac is willing to help. I have learned to ask Brigette and she points me in the right direction.
  • Joe Kavich best sales person in the business. Makes dealing with Rastrac very easy. Would love more features to make this a one stop app for all our needs.
  • Valuable information for tracking, engine hours, and safety awareness for our team and customers. Reporting features enables us to monitor performance on a daily basis.
  • Often times I’m trying to locate equipment and or determine how long it has been since that equipment has been serviced. With Rastrac being able to keep the hours virtually I have no questions about how long it’s been for any of my equipment. It’s very simple for me to write up a report on how often I need to do things.

Cons

  • I have nothing to report on cons as they always jump through hoops to help us out. Just like every product you have updates and sometimes we do not do them until they give us problems The only problem I have had is I have to write 100 words to complete this section.
  • No signature capture with email alerts for clients and sales people.
  • Installation could improve, would be nice to have a snap in ability enabling our staff to install. Transferring units from one asset to another is difficult for our staff.
  • Over all I have no negative response. Everything is hands down the best I have used.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Detrack Systems
Founded: 2013
Singapore
www.detrack.com

Company Information

Manning Navcomp
Founded: 1993
United States
www.rastrac.com

Alternatives

Alternatives

OnTime 360

OnTime 360

Vesigo Studios

Categories

Courier Supported
Fleet Management Supported
Fleet Tracking Supported
Last Mile Delivery Supported
Logistics Supported

Categories

Fleet Management Supported
Fleet Tracking Supported
GPS Tracking Supported
Marine Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Not Supported
Transportation Management Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Supported
Inventory Management Not Supported
Maintenance Management Supported
Mileage Tracking Supported
Motor Pool Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Supported
Work Order Management Not Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Not Supported
Customer Management Supported
Dispatch Management Not Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Not Supported
Order Management Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Shipment Management Not Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Supported
Vehicle Tracking Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Not Supported

Marine Features

Accounting Management Not Supported
Ballast Table Not Supported
Barcodes Not Supported
Boat Maintenance Supported
Manufacturing/Supplier Pricebooks Not Supported
Marina Management Supported
Maritime Crew Management Not Supported
Routing Not Supported
Scheduling Supported
Storage Management Not Supported

Integrations

8x8 Supported
AfterShip Supported
Axle Not Supported
Exotel Supported
Google Maps Not Supported
LINK Mobility Supported
MYOB Supported
Machship Supported
Monkedo Supported
QuickBooks Online Supported
Shopee Supported
Shopify Supported
Stellar IMS Not Supported
Twilio Supported
Vonage Business Supported
WEX Benefits Platform Not Supported
WhatsApp Supported
Xero Supported
Zapier Supported
viaSocket Supported

Integrations

8x8 Not Supported
AfterShip Not Supported
Axle Supported
Exotel Not Supported
Google Maps Supported
LINK Mobility Not Supported
MYOB Not Supported
Machship Not Supported
Monkedo Not Supported
QuickBooks Online Not Supported
Shopee Not Supported
Shopify Not Supported
Stellar IMS Supported
Twilio Not Supported
Vonage Business Not Supported
WEX Benefits Platform Supported
WhatsApp Not Supported
Xero Not Supported
Zapier Not Supported
viaSocket Not Supported
Claim Rastrac and update features and information
Claim Rastrac and update features and information