Descartes Pacejet

Descartes Pacejet

Descartes Systems Group
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About

Descartes Pacejet is a multi-carrier shipping software solution fully integrated with enterprise resource planning (ERP) systems to optimize shipping costs, efficiency, and service. It manages LTL freight, parcel, and wholesale shipments by providing rate shopping, packing, and shipping tools in a single platform. The software uses predictive packing algorithms to reduce surprise shipping fees and features scan-pack workflows that ensure 99% error-free shipment accuracy. Automated label printing and paperwork handling streamline compliance and branding, saving time and eliminating manual errors. Customizable shipping rules and dashboards allow businesses to tailor workflows and track key shipping metrics effectively. With seamless connectivity to hundreds of carriers and ERP systems, Descartes Pacejet empowers companies to ship smarter and faster.

About

Our supercharged solutions power the best customer experiences in the world. Your 3PL can be your competitive edge. We’ve redesigned every process to be brand-first and customer experience-obsessed. We've engineered success into a science. More control for eCommerce management. Seamless integration between Shopify and our WMS. Self-service ship via edits, updatable until order dispatch. Shipping rate optimization to minimize costs. Priority flagging and order holds. Granular order waving by order type for efficient turnaround. Order consolidation, and address validation to streamline customer service. Easy-to-use system for customer service rep autonomy. Buffer quantities to streamline lost item replacements. Virtual kitting and on-the-fly assembly for lower-volume kit SKUs. Pre-kitting to increase order throughput. High-volume drop events optimized to scale up order volumes 10–20x. Item aliases to keep inventory parity.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Pacejet serves retailers, wholesalers, e-commerce, manufacturers, and distributors primarily based in North America. The company's customers are usually mid-market or larger organizations.

Audience

Brands and businesses in search of a solution to optimize their services and improve customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Web/Cloud-based software - issue, however, was PaceJet did NOT work & was not stable at all!

Cons

  • Absolutely no user flow! PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meaning that when a warehouse employee completed shipping an order, there is no flow. A Normal system would pop-up an input box for your next order to ship, well not with pacejet and this is just one of many fundamental things you will find out when you try to do business with them. You have to scan barcodes and click buttons about 7-9 times just to do a single order if you are using scan pack verification and rate quoting, they overcomplicated the process completely and have no user flow directing the user to what step is next! They have fundamental business flow/setup things not built into their software correctly and then to make matters worst half of their staff understands the way their software works than the other half and your project will be stuck in the middle!. Software CRASHES and does not work. More than 2 times during a 3 month period multiple computers would not be able to print labels from PaceJet. The one time it took their support staff over 2.5 weeks to fix the issue and we made zero changes! Every other software we use printed labels fine, it was only pacejet that crashed multiple times and it was on different computers with different printers, so its not like they could blame the computer type/printer type. This made us very uncomfortable using their software as it was very very buggy.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Descartes Systems Group
Founded: 1981
Canada
www.pacejet.com

Company Information

Outerspace
United States
www.outerspace.com/why-outerspace

Alternatives

2Ship

2Ship

2Ship Solutions

Alternatives

FreightPOP

FreightPOP

FreightPOP, Inc.
Fulcrum 3PL

Fulcrum 3PL

Shopping Cart Fulfillment
NorthStar WMS

NorthStar WMS

NorthStar Automation
ShipERP

ShipERP

ERP Integrated Solutions

Categories

Categories

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Distribution Features

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

AXIO Advanced Projects
Acumatica Cloud ERP
Cloud Inventory
FusionRMS
Infor CloudSuite Business
Infor CloudSuite HCM
Kechie
Microsoft Dynamics 365
NetSuite
NetSuite SuiteCommerce
Plex Smart Manufacturing Platform
SAP Business ByDesign
SAP Business One
Salesforce
Salesforce Agentforce Marketing
Shopify
UPS Ready

Integrations

AXIO Advanced Projects
Acumatica Cloud ERP
Cloud Inventory
FusionRMS
Infor CloudSuite Business
Infor CloudSuite HCM
Kechie
Microsoft Dynamics 365
NetSuite
NetSuite SuiteCommerce
Plex Smart Manufacturing Platform
SAP Business ByDesign
SAP Business One
Salesforce
Salesforce Agentforce Marketing
Shopify
UPS Ready
Claim Descartes Pacejet and update features and information
Claim Descartes Pacejet and update features and information
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