Descartes Forwarder Enterprise Suite

Descartes Forwarder Enterprise Suite

Descartes Systems Group
Modem

Modem

Modem Intelligence
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About

Descartes Broker & Forwarder Enterprise Systems is a comprehensive software suite that delivers complete operational control for freight forwarders, customs brokers, and logistics service providers. It streamlines every aspect of global freight management—from shipment processing and customs compliance to accounting and customer relationship management. The platform’s integrated tools enable users to digitize workflows, eliminate manual bottlenecks, and ensure faster, more accurate freight execution. With over 30 years of industry expertise, Descartes combines deep domain knowledge with cloud-based scalability to serve forwarders and NVOCCs worldwide. By automating rate management, multimodal tracking, and regulatory filings, it improves productivity and compliance across the logistics chain. Descartes helps modern freight businesses achieve visibility, efficiency, and customer satisfaction at every step of the forwarding process.

About

Modem is an AI-enabled platform for freight forwarders that brings rate management, customer quoting, records and operational knowledge into workflows centered on the team’s inbox. It organizes carrier and contract rates imported from PDFs, spreadsheets and email, then helps prepare customer quotes from those rates. Teams can manage customer and contact records, tasks and quotes together while documenting procedures and the context behind pricing and customer relationships. Modem is designed to work alongside existing forwarding systems rather than requiring teams to replace them. It supports work across email and connected communication channels, helping sales, pricing and operations staff coordinate routine tasks and respond to quote requests. Freight forwarders can use the platform to centralize operational information, standardize internal processes and automate selected steps while retaining their current systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Freight forwarders, customs brokers, and logistics service providers seeking an all-in-one freight management platform to automate shipment processing, ensure compliance, and improve profitability through integrated visibility and digital back-office control

Audience

Freight forwarders and their sales, pricing and operations teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact vendor
Contact Modem for pricing.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Descartes Systems Group
Founded: 1981
Canada
www.descartes.com/solutions/broker-and-forwarder-enterprise-systems

Company Information

Modem Intelligence
Founded: 2025
United Kingdom
thinkmodem.com

Alternatives

Alternatives

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Descartes 3G TMS

Descartes 3G TMS

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LOADPlus

LOADPlus

Fright Management Systems
Sales Accelerator

Sales Accelerator

VoltusFreight

Categories

Freight Supported
Freight Broker Supported
Freight Forwarding Supported

Categories

Freight Forwarding Supported

Integrations

Gmail Not Supported
Microsoft Outlook Not Supported
Slack Not Supported
WhatsApp Not Supported

Integrations

Gmail Supported
Microsoft Outlook Supported
Slack Supported
WhatsApp Supported
Claim Descartes Forwarder Enterprise Suite and update features and information
Claim Descartes Forwarder Enterprise Suite and update features and information
Claim Modem and update features and information
Claim Modem and update features and information