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About

Della OS is a smart building management platform that helps multifamily property owners, operators, and technology integrators centralize building operations and resident services. The software connects access control systems, smart locks, thermostats, sensors, and property management applications within a unified environment. Its Della Connect dashboard enables property teams to manage residents, maintenance requests, building access, communications, and operational workflows across multiple properties. Della Resident provides a mobile application for controlling connected devices, managing guest access, reserving amenities, and communicating with property staff. The platform also includes AI-powered operational assistance, energy management, digital signage, and automated resident onboarding. Della OS integrates with existing building technology and property management systems to simplify administration, improve resident experiences, and support operational efficiency.

About

Latchel handles your maintenance calls and requests and connects your residents to pros for house cleaning, furniture assembly, emergency services, and much more. Latchel is the only platform that combines revenue-generating resident amenities with maintenance software that empowers property managers to deliver unbeatable customer service. We protect your time by being your front-line communications team. Delight residents with a combination of lifestyle and financial services. Latchel averages a 4.8/5 stars rating for resident satisfaction. For the first time ever, property managers can increase their revenues with a one-of-a-kind resident amenity while leveling up their maintenance services in a single platform. Latchel Averages a 4.8/5 star rating for resident satisfaction. 5-star resident reviews are automatically pushed to your online profiles so your marketing gets a boost. Latchel’s communication team becomes your frontline customer service center to protect your time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multifamily property owners, apartment building operators, property management companies, real estate asset managers, smart building integrators, facilities managers, residential community managers, and real estate technology professionals seeking centralized building automation, access control, resident engagement, maintenance management, and energy optimization

Audience

Property managers requiring a solution to manage residents and handle maintenance calls and requests

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The concept of outsourcing property maintenance requests is great. Sadly it was not well executed or achieved with their software.

Cons

  • I recently switched to RentRedi from TurboTenant because I was trying to outsource maintenance requests through Latchel (integrated into RentRedi) and it has been horrendous. I'm pretty convinced Latchel is just an auto-reponse generator with outsourced support. I've been using it for about three months and have yet to get a single maintenance request properly taken care of. Every single ticket I've submitted I chose the option to contact me instead of the tentants, but instead they send the tenant a text and an email then close the request because my tenants have no idea how to respond (their emails are super vague and my tenants think they are spam). I finally got them to open a ticket and push it through, only to get an email the next day saying they couldn't find a vendor and that I'm welcome to take care of it myself.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Della OS
Founded: 2023
Canada
www.dellaos.com

Company Information

Latchel
United States
latchel.com

Alternatives

Alternatives

Categories

Smart Building Supported

Categories

Integrations

ASSA ABLOY Academy Supported
ButterflyMX Supported
Eagle Eye Networks Supported
Entrata Supported
Gmail Not Supported
Google Calendar Not Supported
Pdk Supported
Rent Manager Not Supported
RentRedi Not Supported
Yardi EHR Supported

Integrations

ASSA ABLOY Academy Not Supported
ButterflyMX Not Supported
Eagle Eye Networks Not Supported
Entrata Not Supported
Gmail Supported
Google Calendar Supported
Pdk Not Supported
Rent Manager Supported
RentRedi Supported
Yardi EHR Not Supported
Claim Della OS and update features and information
Claim Della OS and update features and information
Claim Latchel and update features and information
Claim Latchel and update features and information